All reviews

Rating Breakdown

  • 5
    88% (504 ratings)
  • 4
    4% (25 ratings)
  • 3
    1% (6 ratings)
  • 2
    1% (7 ratings)
  • 1
    5% (29 ratings)
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5 / 5 Share

Aug. 7, 2024

The support team was very helpful in resolving the issues with the Etsy order. Surya was very kind and patient with me. Thank you.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 7, 2024

Great app for linking products - had a few issues through my own making and they have been able to help us correct them. They also take feedback on board and have added in suggestions to the app throughout our time using it. Recently had an issue and Nirmal offered straight away to jump on a video call with us to sort it. Thanks!

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 7, 2024

So far so good, have to say the biz customer service process if very good and clear to get onto some to help and the customer service person was very helpful

Store

MRS V

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2024

Customer support is always helpful in finding solutions and responding promptly.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 1, 2024

I am brand new to the app and shopify. I did a demo this morning with Ronex who was very patient and happy to answer any questions or concerns I had. Thank you, Ronex!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2024

I had some issues with the sync of shopify/etsy products. The customer support was great and it took them a few minutes to investigate and find the problem. I didn't add all Shopify variations in Etsy (only 10 of 12 colors), this is required to sync both products. Good to know and just something to keep in mind in your workflow, but great to be supported this fast and professional.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 28, 2024

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 27, 2024

The agent was very helpful and knowledgeable to resolve my issue quickly without incident.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2024

Great customer service, very easy to follow and understand how to add items from Shopify to Etsy. I recommend this app!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2024

What a great Support from Pratik!!! I've never had someone who took me through a setup of something I thought would be hard to learn, Pratik did it!!! Very impressed with her knowledge of Etsy Integration. I am ready to launch tomorrow because of Pratik's help. She should get a hugh RAISE!!! Thanks Pratik and Etsy!!! Sincerely, Julian Starks https://www.starksworldwide.com/

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 16, 2024

The app is super easy to use. At first, I had a few questions as I am new to their integration app, but their support team was super helpful and I was able to figure everything in a few minutes. Shout out to Surya for the help!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 12, 2024

Despite being complicated and very strict in every step, support chat helped me to learn easier than researching on my own. The supporter was very patient and understanding, but if you could share screen shots to make it easier for him to understand, that would be great!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2024

Using app

6 months

Total reviews

3

Average rating

5.0

1 / 5 Share

June 25, 2024

awful it screwed up all my etsy listings

Using app

About 1 hour

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, in order to help you and investigate the issue with your listings please respond to any of our emails or phone calls. Thank you, DPL support

5 / 5 Share

June 24, 2024

works great, Kusum was super easy to talk with to get my issue resolved too!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 12, 2024

I had a few questions at the start but the developer was able to work with me with no problems at all. Fantastic service and I am delighted this app actually works!! I can now sync my Etsy shop with Shopify with no issues!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2024

So easy to communicate my issues and needs with customer support! I loved that Kusum gave me screenshots to help me through my issue and was so patient with me during this time! One less worry to deal with!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2024

Solid app that works well and can be connected via SKUs which is really good varients on Shopify. Good customer service as well

Using app

30 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2024

Very Helpful and solved all my problems

Store

HEZA

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 26, 2024

Thanks for helping with setting

Store

JFNY

Using app

About 2 months

Total reviews

1

Average rating

5.0