Etsy Integration ‑ DPL

Ronex was helpful, thank you. I picked this app because of the support available, and so far have used the live chat and also had a 2 hour integration meeting which was brilliant, taught me everything i think i needed to know. Great to know they're a click away when i need them. I got this app to keep my inventory levels aligned in Shopify and Etsy. Brilliant so far.

good so far

Etsy Integration - DPL has been overall easy to use and implement. I was able to quickly book an onboarding call with Hem T to answer my additional questions and ensure that I was using the integration/sync features correctly. I feel very optimistic about using this app to manage my Shopify and Etsy stores together.

Good customer support, thank you

I've just started using it, but it seems pretty straightforward. Shreya in Chat Support has already helped me successfully figure out a problem I had.

Had some issues in the beginning syncing products. The support team fixed it right away which was very helpful. Support person was Hem T. Thank you.

Shreya was great and very helpful in fixing the DPL banner. She is very kind and excellent at communicating! Thank you for hiring such wonderful people!

Great customer service!

Still in a trial, so early days. Setup seemed easy, but I did have an issue with inventory not syncing how I expected it to. Once I was able to have my intro demo call the issue was easily identified and fixed, but it would have been nice to have been able to trouble shoot that on my own via a KB or FAQ resource center. I'm hopeful this will be an easy to manage long-term inventory sync solution now that I have more information.

Very helpful! Appreciate the call and time.

The initial set up was kind of clunky as I had a large existing catalog. So getting all the parameters right to sync everything has taken time. But customer support has been helpful and things work smoothly after initial set up.

very helpful

Really helpful and supportive in navigating my shopify and esty integration issues, thank you so much :-)

the service was good

Great help at setting up my Shopify to Etsy

Excellent customer service. Very patient and kind. Extremely helpful.