All reviews

Rating Breakdown

  • 5
    92% (675 ratings)
  • 4
    3% (24 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (5 ratings)
  • 1
    3% (19 ratings)

Reviews with Text

  • 91% (663)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 8, 2025

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

Excellent Help and Customer Service

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 7, 2025

Great customer service. Responded right away. Very easy to work with.

Using app

34 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2025

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2025

Has been such a blessing. Easy to use. Worth every penny. Any issues I have had, support was on it fast and figured it out.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 6, 2025

So far the app works as expected and the staffs are great. Shoutout to a few: Ronin, Hem, and the others. Thanks!

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2025

I got very fast responses and they were very helpful

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 5, 2025

Integrating Etsy with DPL has been a smooth and efficient experience overall. The setup process is straightforward and user-friendly, making it easy to connect your shop and manage your orders seamlessly through the platform. A special thanks to Kusum, who has been exceptional throughout the process — professional, knowledgeable, and quick to provide the exact information needed without unnecessary back-and-forth. Her clear communication and guidance make the entire integration experience even better. One important note for sellers to be aware of: if you plan to sell digital or instant download products, DPL does not currently support digital product integration. For physical or print-on-demand listings, however, it performs reliably and streamlines workflow effectively. Overall, DPL’s Etsy integration offers a smooth connection, responsive support, and a solid solution for print-based sellers looking to simplify fulfillment.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 5, 2025

Using app

4 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 3, 2025

Avoid this app, it completely ruined my store. republishing new listings instead of matching to existing ones, ruined all the pricing/variation pricing. going to take days to fix this.

Store

3DbyDee

Using app

About 3 hours

Total reviews

1

Average rating

1.0

5 / 5 Share

Oct. 3, 2025

Hem was a great support advisor, i just started using the app, looks good so far but havent got any orders yet

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 2, 2025

Krishna was very helpful as I am a new user and had a million questions. He patiently answered them and gave useful ideas. I am switching from Marketplace Connect to DPL for my Etsy Connection to my Shopify store. It seems to be working really well, especially once I figured it out.

Using app

About 3 hours

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 2, 2025

Very helpful!!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2025

I just got service from Hem, everything was solved, thank you

Store

VintLuv

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2025

Incredible support. Excellent App. We recommend!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 30, 2025

App just functions nicely and with little input from my end. I have been using this for a few years and any issues I have had were resolved in minutes by a tech via chat. Hem was the latest one to help me and he was very responsive and efficient. I recommend this app because it is simple and supported so nicely.

Using app

Over 1 year

Total reviews

7

Average rating

5.0

1 / 5 Share

Sept. 29, 2025

I wasted over 10 hours of my day trying to get the app to work correctly. Not all of my Etsy shop listings would sync to Shopify, and not all of my orders from Etsy would update the inventory in Shopify. The tech support "chat" is just as useless. ... they kept saying to "sync the listings" after I kept telling them that the listings wouldn't sync. Then they tried to say it was because my Etsy shop listings weren't formatted correctly... I repeatedly told them that Etsy only has 1 way to format the listings and that if the listings were missing information, the listing wouldn't post... I asked them if since all of the Etsy listings were formatted the same way, then why did some sync/import but others would not... and why would some orders from Etsy update the Shopify inventory but some would not. .... I cancelled my subscription after 10 hours of trying to deal with it. I've got better things to spend my time on.

Using app

1 day

Total reviews

2

Average rating

3.0

Developer Reply

Our app syncs products and inventory correctly when SKU codes (or product names) are aligned between Shopify and Etsy. In this case, several products in the Etsy shop did not have matching SKUs, which is why some items did not sync as expected. Our support team explained this requirement multiple times and offered solutions, but the necessary adjustments were not applied. We’re still more than happy to help align your assortment so you can enjoy seamless syncing going forward. For merchants with SKUs in place, listings and inventory stay in sync without issue.

5 / 5 Share

Sept. 27, 2025

everything working perfectly, if own mistakes happening, support is immediately helping and solving the issue

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2025

New to the app and needed help with the product not uploading to Etsy. This review is based on the customer service received. Was helped by Patrik. I am still reviewing the app, but the customer service was on point for my issue.

Using app

About 3 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 26, 2025

I was able to get a live person in the chat in a relatively short period of time. They were able to locate the problem and provide me with the solution within a short period of time.

Using app

About 2 years

Total reviews

2

Average rating

5.0