Etsy Integration ‑ CedCommerce
Etsy Integration– Sync Shopify with Etsy
Rating
4.8
feedback
2,020
chart
#634
All reviews
Rating Breakdown
Review RSS Feed
Dec. 19, 2024
Avoid this app at all cost. Despite cancelling and uninstalling the app before the trial, they still charged the first billing cycle without any flexibility of offering a refund. Horrible experience and I urge all owners to stay away from them.
Dec. 9, 2024
Ok until you want to cancel. Hands down the most frustrating experience ever. I decided I no longer needed the app and deleted it per CED instructions. They say that is how to end your account and stop billing. They billed me again anyway. When I saw it on my pending Shopify bill, I reached out to have the charge removed rather than pay for it and hope to get a refund. They would not remove the charge. I ended up paying and hoping to get a refund. This whole process wasted so much of my time.
Nov. 19, 2024
Does not work with Etsy for order integration. No where is this stated until you sign up, link your store, and go through all the on-boarding processes. After that, and only then, do you see the message that order management is unavailable for US sellers across all integration service providers. Very frustrating to find this out only after going through all the hoops and work above.
July 18, 2024
Still charging a company for an annual subscription even after you stop selling on Etsy and can't use your app is not okay...hence the 1 star review. If you're signing up for this app, I suggest going month to month so you are not locked in and in our position of no refund.
June 28, 2024
The prices displayed are different from the correct ones. I wanted to test Etsy with the free plan including 200 products, but ultimately the plan only includes 10 products. It is impossible to test with 10 products... Also, when my simple description was published from Shopify to Etsy, it took all the source code and published it in the Etsy description. I had to redo all my descriptions, which defeats the thing's purpose from my point of view.
April 26, 2024
horrible service, unprofessional and there is no support while their app is down. BEWARE.
April 16, 2024
I hope you read this review before pulling the trigger with this app. Start from the bottom. Update 4/16/24 They promised me 2 months of free service and continuously have had excuses why it never came to fruition. They asked for a meeting which I agreed to at 8am. I received a response at nearly 9pm which I didn't see. So they shut off the service. and I got the following email: "Yes, let's connect at 8 AM EST. You got charged because we didn't have the meeting as I mentioned earlier and therefore I didn't cancelled the plan at that time. But now is cancelled." So now I have 100's of hours helping them sort out THEIR bugs and then they just cut it off. I'm moving on to another platform. Update 3/28/24 We had quite a bit of inventory updated in Shopify. Some items have 200 quantities available. I noticed that the quantities available on Etsy were all limited to 99. Etsy has a maximum quantity available of 999. I was told by CED that this is a limit of Etsy. Little do they know, I've been in application development for over 25 years. So I referenced the latest Etsy API docs (v3) and there is no limit as they would try to make me believe. Then I received this kind email from them ------- "As per Etsy's policies, the maximum inventory quantity allowed for a single item is 99. It's crucial to adhere to this limit to avoid any potential issues, including account suspension. To ensure compliance, our system automatically syncs inventory quantities to Etsy. If the inventory quantity exceeds 99 on Shopify, we cap it at 99 when syncing with Etsy. Subsequently, if an item is ordered and the inventory on Shopify drops below 99, the inventory on Etsy is adjusted accordingly" ------- 3 Hours later I received this email "After consulting with our team, we have decided to accommodate your request to send a maximum inventory of 999 items to Etsy. However, please note that implementing this change will require some time, approximately 3 to 4 business days." ------- I guess I'm special, not that they made a mistake in their programming. ---------------------------------- If you have a store with more than 1,000 products, I'd steer clear of this app. I have spent countless hours with their support team dealing with bugs. Here is a brief rundown: 1. Etsy doesn't require you to have SKUs for different quantities. The problem with CED is that instead of telling you there is a duplicate SKU, they arbitrarily create a SKU for you. This is a huge issue when you have a sale and the SKU is changed by CED. And if you have accounting software tied to Shopify, the problem is tripled. So let's say you have Item A and it comes in quantities of 1, 10, 25. You add a variation in Etsy for quantity and a drop-down box is presented for the buyer to select. When CED pulls in those variations and a SKU is not created in Etsy for each variation, they pull it in as individual items and arbitrarily create a random SKU. 2. I have over 4,000 products that had to be removed from Shopify, then manually removed from CED. I had to reimport all of the products and organize them in Shopify AGAIN. I was told that they wouldn't charge me for the month because of ALL THE PROBLEMS, but they did. When I
Feb. 14, 2024
While the basic functionality works, it is a ludicrous $50 / month at their lowest tier for the most basic of functions. They also advertise other integrations (like Wayfair) that they don't actually offer a solution for. And when I contacted customer support, they didn't reply. I chose this solution because I was looking for a single service provide that provides multiple integrations and they fell short on both price and scope of integrations.ac
Jan. 10, 2024
Ridiclas developer will never refund your money even if you delete the app before the trial ends. Please never use it........
Dec. 25, 2023
They charged me $180 (years subscription) when I downloaded the software to test FREE TRIAL. So - there was no free trial, apparently. I immediately uninstalled and requested a refund. This money was earmarked for Christmas dinner - and because it was the holidays, no one was around to help. Shady. Unethical. Inexcusable, non-existant "support".
Aug. 16, 2023
I recently tried using the CedCommerce Etsy Integration app for Shopify with the hope of streamlining my product listings on Etsy. Unfortunately, my experience with the app has been extremely disappointing and frustrating. The primary purpose of the app is to enable bulk listing from Shopify to Etsy, which seemed like a time-saving feature. However, the app ended up causing more harm than good. One of my main concerns was that the app made unauthorized changes to my best seller listings. Instead of efficiently syncing the products, it appeared to sync them incorrectly, leading to a significant disruption in my workflow. What's even more concerning is that the app seemed to lack proper mapping functionality. Instead of allowing me to map my existing listings, the app prompted me to create new ones. This resulted in a chaotic situation where my best seller listings were updated with inaccurate information, ultimately affecting the credibility of my store and causing unnecessary stress. In summary, my experience with the CedCommerce Etsy Integration app for Shopify was negative. It not only failed to deliver on its promises but also introduced unexpected issues and complications. I strongly discourage others from using this app, as it can potentially harm your business and create a significant amount of additional work. It's disappointing to see a tool that has the potential to be useful turn out to be such a letdown.
July 8, 2023
This app has the worst customer service out of any Shopify App I've ever used. If you get someone named Ritik with a deadpool logo just end the chat. He misguided me, didnt answer any of my questions or listen to anything I had to say, consequently I wasnt able to use this app and deleted it. It's not very user friendly anyways, find a different app to list on Etsy with.
Hi Realm of Wonders, We apologize for the inconvenience you have faced. We analyzed the communication between you and our support team member. We got that you are unaware that Etsy asks for a listing fee of $0.20. However, we have mentioned this in our pricing plans on the Shopify app store. All of our customer representatives try to resolve the seller's concerns in the best possible ways. But we will improve the same as you didn't find this useful. We request you to reinstall the app and give us another chance to serve you. Thanks, Team CedCommerce
May 11, 2023
If you have a large SKU count I would NOT recommend this app. Linking current products on Etsy to Shopify products is not easy - the automatic linking for large number of listings is almost impossible. We have identical SKUs and titles on both Etsy and Shopify and the auto-linking still will not work. Support was not helpful in resolving and it felt like we asked the same questions multiple times with no resolutions. They kept telling us they would get back to us with a solution and never would respond. The process of manually linking products takes multiple steps and is very very time-consuming and near impossible - it would take over 2 minutes per product and the search feature to find the products to connect them is buggy.
Hi Mill Wood Art, We apologize for the inconvenience you have faced. CedCommerce Etsy Integration App allows you to sync your existing Etsy store products to your Shopify products based on SKU matching. It is an automatic feature that we have provided to our customers to reduce their manual efforts. If you have products on Etsy and Shopify with different SKUs, you can link these products manually through the app. You had the same products on Etsy and Shopify with different SKUs, so automated syncing was impossible here. And this was not feasible for us to match your 10k listings manually through our support team. It was something beyond the features and support of the app. We have tried to reach you multiple times through email but couldn't get your response. We will wait to collaborate with you again soon. Thanks, Team CedCommerce.
April 19, 2023
App caused numerous technical issues with my Etsy account causing my Etsy account to be frozen and nearly removed. CedeCommerce also pushed itself outside of the free zone by adding items beyond their limit despite my efforts to stay within to try their product out. Support was in-effective and pointed to Etsy who had to perform an investigation. Would avoid and save your time and frustration.
Hi Natural Creative Bureau, We apologize for the inconvenience that you didn't find this app beneficial for your business. The CedCommerce Etsy Integration app doesn't play any role in freezing your account. It depends upon Etsy. There are several factors due to which Etsy can suspend the seller's account. In our Free plan, we only allow you to list ten products on Etsy so that you can navigate the app properly and understand its benefits. Still, if our sellers have any concerns, we provide additional listings according to their requirements. We hope that we can get a chance to serve you again. Thanks, Team CedCommerce.
Jan. 20, 2023
None of the orders show correct status. You would think there would be some sort of easily visible "Refresh" button...but nope. Plan prices are decently fair but the number of orders they allow is heavily skewed for someone like me who sells a lot of $5-$10 products. If I had the spare time, I would absolutely build my own version of this app because it could be heavily improved and it seems as though enough people are paying for it to make it worth my time. And that's what happens when an entreprenuering engineer see's a poorly executed business idea...
May 14, 2024
NEVER use this app. I REPEAT, NEVER USE THIS APP. Not only it bugs, but they upload all your product (while you asked them not to do so) AND ERASE HOURS AND HOURS OF SEO WORK YOU HAVE DONE ON YOUR PRODUCT TO AVOID AT ANY COST, TRUST ME! There are also plenty of others new apps cheaper, which I will migrate once my contract ends with them. Never again!
Dec. 29, 2022
I'm zero for two on CEDCommerce Apps. I recently left their Amazon integration for another vendor because inventory would not sync from orders. Now, with the Etsy integration Inventory has stopped syncing and I've handle to cancel several orders from Etsy... diminishing my compliance with their platform. I reached out for support who said they were syncing my inventory and not to worry. I just took another order for a product that should have been zero inventory. Time to leave, hopefully I can get a partial refund for the year I pre-paid.
Hi Murphy and McNeil, We apologize for the inconvenience you faced. Our support and development team is continuously looking into your problem and finding a solution for the same. We are still not sure that the problem is because of our software. We request you to join us back and let us work on your problem once. Thanks, Team CedCommerce.
Dec. 18, 2022
full of bugs and the support team is unprofessional, and they force people to give good reviews that's why they have good ratings.
Aug. 29, 2022
Never really worked and when i decided to cancel and get a refund it took them 2 months to send me screenshot of the refund but haven't see any yet. Waisted $$$ and time.