Etsy Integration ‑ CedCommerce

Jan. 10, 2025

Disponibilità solo in lingua inglese e francese

Dec. 9, 2024

Ok until you want to cancel. Hands down the most frustrating experience ever. I decided I no longer needed the app and deleted it per CED instructions. They say that is how to end your account and stop billing. They billed me again anyway. When I saw it on my pending Shopify bill, I reached out to have the charge removed rather than pay for it and hope to get a refund. They would not remove the charge. I ended up paying and hoping to get a refund. This whole process wasted so much of my time.

Nov. 19, 2024

Does not work with Etsy for order integration. No where is this stated until you sign up, link your store, and go through all the on-boarding processes. After that, and only then, do you see the message that order management is unavailable for US sellers across all integration service providers. Very frustrating to find this out only after going through all the hoops and work above.

June 1, 2025

Integration was easy. The support team was quick to respond but they overpromised and underdelivered. BE CAREFUL. There is no way to cancel my subscription except email; and i was charged for one extra month after i was told by their team that my subscription is cancelled (which they didnt cancel) I took their SEO service for a hefty extra cost and the lady working on my listings, vaishali was extremely unprofessional. She had limited knowledge and made a bunch of spelling mistakes for keywords and did not do more than half the work promised by her co-worker Mhd Fahad.

Nov. 13, 2025

Terrible service, so confusing to use. Every time I tried to get help one of the team members would say they fixed it and would map to the wrong products on Shopify. These mistakes cost us money and mis-ships.

July 24, 2025

The inventory system continues to oversell products that should have been updated over a year ago, since I initially reported the issue. Last week, they claimed it was fixed and apologized, but the system oversold products again. I also just noticed all the 1-star reviews from sellers who are experiencing the same issue.

March 17, 2026

UPDATE: I'm not sure what has been going on with this app the past year, but customer service has gone from 5 stars to 0 stars. I can never get immediate help- they always say they say they will reach out within 24 hours, but instead weeks if not months pass and then I get an automated email saying my ticket was closed. Additionally, I am due a refund for some faulty work that flagged many of my listings on Etsy and they are refusing to issue it. They offered credit, but I did not receive it at time of renewal- because they built a paywall that locks you out of the app until you pay- so I am due a refund now and they have been giving me the run around for 3 months now. Thirdly, the app doesnt work as well as it used to and theres strange error messages popping up all over the place when I have been using the app for 5 or 6 years now with a 6 month break 3 years ago when I tried another app. I cant even list products at this moment and support for that is, again, non existent. ..... Excellent app! Excellent support available 24-7 and they are super friendly and knowledgable. Functions perfectly regarding keeping listings when they go out of stock by either putting them into the inactive or sold out categories on Etsy. This is something that other apps lack and is important because it enables buyers to continue viewing the listing- buyers and people who favorited it. The syncing of products and orders is seamless and happens nearly in real time with no delay.

July 18, 2024

Still charging a company for an annual subscription even after you stop selling on Etsy and can't use your app is not okay...hence the 1 star review. If you're signing up for this app, I suggest going month to month so you are not locked in and in our position of no refund.

June 28, 2024

The prices displayed are different from the correct ones. I wanted to test Etsy with the free plan including 200 products, but ultimately the plan only includes 10 products. It is impossible to test with 10 products... Also, when my simple description was published from Shopify to Etsy, it took all the source code and published it in the Etsy description. I had to redo all my descriptions, which defeats the thing's purpose from my point of view.

April 26, 2024

horrible service, unprofessional and there is no support while their app is down. BEWARE.

April 15, 2024

poor support

Feb. 14, 2024

While the basic functionality works, it is a ludicrous $50 / month at their lowest tier for the most basic of functions. They also advertise other integrations (like Wayfair) that they don't actually offer a solution for. And when I contacted customer support, they didn't reply. I chose this solution because I was looking for a single service provide that provides multiple integrations and they fell short on both price and scope of integrations.ac

May 11, 2023

If you have a large SKU count I would NOT recommend this app. Linking current products on Etsy to Shopify products is not easy - the automatic linking for large number of listings is almost impossible. We have identical SKUs and titles on both Etsy and Shopify and the auto-linking still will not work. Support was not helpful in resolving and it felt like we asked the same questions multiple times with no resolutions. They kept telling us they would get back to us with a solution and never would respond. The process of manually linking products takes multiple steps and is very very time-consuming and near impossible - it would take over 2 minutes per product and the search feature to find the products to connect them is buggy.

April 19, 2023

App caused numerous technical issues with my Etsy account causing my Etsy account to be frozen and nearly removed. CedeCommerce also pushed itself outside of the free zone by adding items beyond their limit despite my efforts to stay within to try their product out. Support was in-effective and pointed to Etsy who had to perform an investigation. Would avoid and save your time and frustration.

May 14, 2024

NEVER use this app. I REPEAT, NEVER USE THIS APP. Not only it bugs, but they upload all your product (while you asked them not to do so) AND ERASE HOURS AND HOURS OF SEO WORK YOU HAVE DONE ON YOUR PRODUCT TO AVOID AT ANY COST, TRUST ME! There are also plenty of others new apps cheaper, which I will migrate once my contract ends with them. Never again!

Dec. 29, 2022

I'm zero for two on CEDCommerce Apps. I recently left their Amazon integration for another vendor because inventory would not sync from orders. Now, with the Etsy integration Inventory has stopped syncing and I've handle to cancel several orders from Etsy... diminishing my compliance with their platform. I reached out for support who said they were syncing my inventory and not to worry. I just took another order for a product that should have been zero inventory. Time to leave, hopefully I can get a partial refund for the year I pre-paid.

Aug. 29, 2022

Never really worked and when i decided to cancel and get a refund it took them 2 months to send me screenshot of the refund but haven't see any yet. Waisted $$$ and time.

Aug. 20, 2022

No help at all, specially on the wekkedn when customers are buying the most. They will tell you that you have to wait for a bsuiness day to get help.

June 15, 2022

Used app only to import listings from Etsy. Is now demaning over $20/month for an occasional import. Insane. Give us pack the free option for occasional use instead of this useless free trial.

Nov. 29, 2021

This app doesn't seem to work. I started the app but didn't have time to list items right away and the free trial expired. Even if I was able to test it out it wont let me chose the lowest plan which means I have to pay $400 to find out if it even works. I currently cant do anything in the app without getting the subscribe screen which I cant use because the starter plan isn't selectable.