All reviews

Rating Breakdown

  • 5
    92% (1,738 ratings)
  • 4
    4% (67 ratings)
  • 3
    0% (8 ratings)
  • 2
    1% (12 ratings)
  • 1
    4% (71 ratings)
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5 / 5 Share

April 17, 2023

My experience so far has been amazing. Tech support from Aman has been great. Aman was able to correct my syncing error and when I asked to show me my error, I was shown what the error was and how to correct it. Thank you again!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2023

Aman took care of my sync issue and showed me how to prevent the error going forward. Courteous, prompt and accurate assist and service. What more could you ask for? Thanks again.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 17, 2023

I could share all my listings effortlessly, and customer service was amazing, they helped me at every step. Thank you so much for everything!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 17, 2023

Really easy to communicate with Anyatra. Lots of patience and understanding and went above and beyond to meet in the middle. Thank you you're an angel

Store

Zenmade

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 25, 2023

Was confusing at first, but Shikhar G. assisted most patiently with the navigation and set up. Still new at this, so it was great to have such savvy and knowledgeable tech support. It made a daunting task a lot more simple. Update: this app is good, but it definitely runs on tech support, not on documentation. The tech support is excellent. They reply with seconds. Extremely responsive, knowledgeable, and patient. Many thanks to Aman A Singh, and Ritik Rajput for advancing the cause!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2023

Immediate response to my after-hours support request. Fully resolved all my issues/questions using an efficient and easy-to-follow virtual screen sharing and WhatsApp session.

Using app

6 months

Total reviews

1

Average rating

5.0

3 / 5 Share

April 15, 2023

CedCommerce customer service is excellent. They responded quickly to my query and helped me troubleshoot my problem to find an effective solution to my problem.

Using app

About 2 years

Total reviews

5

Average rating

4.6

5 / 5 Share

April 14, 2023

this app is great!! I highly recommend it!! it is worth every penny! the online assistance is great too! Shika Chaturvedi is a great IT person! she specifically helped me resolve an error in my one of my orders.. it was showing up as a failed order :-( ...so I reached out the online help and within a few minutes Shika was there to assist me! If you need any kind of assistance at any time of the day they are there to help. Its so nice to have help when you get frustrated! Thank you so,so much Shika!!!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 14, 2023

The team member, Riya was amazingly helpful for me, I was really struggling and she hopped online and talked me through the whole process which was great. The app is amazingly helpful for integrating with Shopify and Etsy, highly recommend the app and their support team. Thanks guys so much

Using app

22 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 13, 2023

Very good app for Etsy integration. There was a little bit of a learning curve at first, but overall the app works well for real-time updates on your inventory and pricing. I used Chat for help and they were very fast to respond. Adarsh was very helpful and patient with my questions and concerns and solved my issues quickly.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2023

Great app for shopify. And the in app support is great. Helps directly, no waittime and great service and help.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2023

Somewhat hard to navigate but easily done with the assistance of their staff. Wonderful and friendly. They know how to use the app well with all the experience they have. Very helpful and understand problems you have and can solve them

Store

FlyHigh

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2023

Really helpful! I was very skeptical at the beginning, but after a few minutes with customer support, all my doubts were resolved!! Good service!!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 12, 2023

5 Stars - I have used many shopify apps and what separates the great from the good is the custoemr service. Cedcommerce have been far and away the most helpful team in getting us onboarded. I have spoken to 4 different team members and all have been very helpful and friendly. They were even on their chat over the bank holiday weekend. Have yet to review how well the software works for us but so far so good.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2023

This app is absolutely game changing for my business. The features that it allows make it so easy for orders and inventory to be tracked and seen. We use a 3rd party logistic centre to fulfil orders and Cedcommerce Etsy app makes the whole process easy. The support team is also incredibly supportive. I recently linked a preorder function to my website and struggled to work out how to manage inventory, Adarsh from the support team guided me quickly and easily through every step to ensure the process was functioning and I wasn't missing out on sales. I am very grateful they have created this helpful app as it makes my life so much easier!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 11, 2023

Overall a great experience with their customer service! Looking forward to keeping working with them and giving a future update on it.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 10, 2023

Good app for connecting and syncing Etsy with Shopify. The team at CedCommerce is always able to promptly help with any tech issues.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

April 9, 2023

So far, the app seems to be working well for us. One thing I will say is that the chat folks have been extraordinarily helpful. Thank you to :Aman, Anyatra and Ritik, you have all been so patient with us!!!

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2023

Very responsive customer support. Our problem was resolved in less than 5 minutes. I highly recommend this app.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2023

Grate customer support , It helped me to make some cleaning in the app . I recommand this app for any one who want to have a fast team problem solvers for their needs with this app .:)

Using app

Over 1 year

Total reviews

1

Average rating

5.0