All reviews

Rating Breakdown

  • 5
    92% (1,741 ratings)
  • 4
    4% (67 ratings)
  • 3
    0% (8 ratings)
  • 2
    1% (12 ratings)
  • 1
    4% (71 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 4, 2022

What a fantastic support team, such a joy dealing with the team based in India. They were kind, patient and super smart ad very global, clearly making every effort to understand my frustration from my perspective even though it is easy to use once you are shown how. I was almost giving up, I loath apps that need a lot of effort. I dont mind paying subs etc, but it has to work and be slick; I have a job already, and I buy apps to offshore/outsource problems etc. The team in India was so brilliant in helping me onboard, so much so that I subscribed straight away so the exec team can see the impact of having great support in place. Highly recommended because of the support.

Using app

Over 1 year

Total reviews

5

Average rating

4.2

5 / 5 Share

Oct. 3, 2022

Great App and very very very good support team! Thanks a lot! Had a very nice google meeting with the team, helped a lot.

Using app

Over 1 year

Total reviews

7

Average rating

4.7

5 / 5 Share

Oct. 1, 2022

Great app for etsy sellers looking to expand into other platforms like shopify. Support is great. I've had several questions as I implement and they always respond to their chat very quickly. Recommend!

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 29, 2022

Love this app, the support team is amazing and always goes out of their way to help and explain everything in detail! Very user friendly too

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 29, 2022

Ho cominciato da poco ad usarla e grazie all'assistenza su whatsapp sono riuscito a configurarla al meglio. Adesso tutti i miei prodotti sono anche su Etsy.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2022

Great app and great customer services had lots of products to delete off the app and messaged for help within a few minutes all items were deleted. thank you for all the help.

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 28, 2022

Excellent customer service that is readily available to resolve any issues you encounter. Great chat service and makes integration from Shopify to Etsy much faster than doing it manually on Etsy.

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 28, 2022

I'm still new to the app, but so far it has worked perfectly and the customer service through the chat is fast and efficient.

Store

Sheba's

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2022

Amazing customer service and great functionality. Definitely worth the investment to sync inventories and orders across platforms.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2022

I've used this app on several of our websites and it's fantastic! The thing that sets this apart is the 5* service. There have been a few things that haven't made sense to me and you get a lightening fast response 24/7 through live chat, none of this waiting around for hours on end! Highly highly recommend

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Woody & Willow, Thanks for your kind words. We will be happy to assist you further. Regards, Team CedCommerce.

4 / 5 Share

Sept. 25, 2022

Just too expensive, otherwise would give 5 stars. Works really well, but the volume of orders doesn't warrant the monthly cost. Maybe I'll come back as business grows

Using app

2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 24, 2022

Great customer support, very patient. The app is easy to use and straight forward. If you have questions, no worries - you don't have to feel alone; the CS team are very helpful.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 27, 2022

After an initial misunderstanding the support team went above and beyond to solve the issue - really good service!

Store

SHAVENT

Using app

11 months

Total reviews

7

Average rating

5.0

Developer Reply

Hi Shavent, Thanks for sparing the time to write your feedback on the app. Your opinion really matters to us. We apologize that we could not meet your need. I request you stay connected with us so that we can help you out. Thanks, Team CedCommerce.

5 / 5 Share

Sept. 23, 2022

Amazing. Super powerful and customer service 100% excellent to walk you thru so you understand how amazing the app is. Highly recommended.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 23, 2022

Great customer service. The young lady was very patient and took her time to explain and help me solve the problem.

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 21, 2022

Amazing app, makes it so easy to list and sync with Etsy and the customer service is the absolute BEST. So helpful with every detail and so many neat features of this app!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 20, 2022

I needed help with syncing from Etsy to 3rd party. Customer service provided a on the spot live screenshot and video to answer my question at the time of live chat. AMAZING customer service!

Store

mommeds

Using app

10 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Sept. 20, 2022

So far I really like it. I have noticed my items going into completely wrong categories in Etsy, however. ie..my listing for womens jeans was being put into "neck corsets"? it took me some time to go in and redo every single listing and put it in the right category. Otherwise it's a huge time saver. Another bonus would be if the app could automatically configure your first photo to fit the etsy format. It tends to cut off the top and bottom part of non square photos so I have had to go in and change all my preview images.

Using app

5 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 17, 2022

Some of the workings of the app are a bit confusing to me BUT, their online help as always been fantastic! I've reached out multiple times and I give 5 stars always for their support!

Using app

About 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 16, 2022

Made my life so much easier by helping me manage Shopify and Etsy as my store fronts. The app is really intuitive to use.

Using app

About 2 hours

Total reviews

2

Average rating

5.0