All reviews

Rating Breakdown

  • 5
    91% (1,080 ratings)
  • 4
    3% (33 ratings)
  • 3
    1% (6 ratings)
  • 2
    1% (8 ratings)
  • 1
    5% (59 ratings)

Reviews with Text

  • 99% (1,179)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 3, 2021

Amazing app, it saves me so much time and hassle in bringing in and syncing orders from ETSY. The support system is very great, they find solutions with any issues that arise. I would highly recommend it, onboarding is easy as well!

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 3, 2021

The Esty Marketplace Integration took a little time to set up and figure out, but customer service was super helpful each step of the way with any questions I had. Did the free trial to test whether we wanted to reopen our Etsy store, and from there decided that this app makes it so simple and easy so we set it back up. Have yet to see how some of the intergrations work, but so far very happy and absolutely the best customer service I've experienced.

Store

Bilboa

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2021

Tawk.to was a SUPER help - I use this app to import new products from my shopify store to my Etsy store! It's s a great app - Saves SOOOO much time - And I love that the chat is there when you need and the helpers are so ready, nice , and professional to help you with whatever you need to do with the app! Good job!! Thank you!

Using app

4 months

Total reviews

4

Average rating

4.8

5 / 5 Share

May 29, 2021

I had a question about choosing a plan, and live chat was actually "live" on a Saturday evening which was awesome. Quick and easy and now I'm all set!

Using app

About 2 hours

Total reviews

9

Average rating

5.0

5 / 5 Share

May 29, 2021

just getting started with the payment...chat was very helpful and prompt!--looking forward to getting started!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2021

Great app and great online chat support to help guide you through the Etsy shop selling process! Very easy to navigate

Using app

About 12 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

May 21, 2021

Great support:) Was able to resolve issues quickly and get help when needed. Easy to use after a couple of initial hiccups that the team helped me resolve!

Using app

26 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 19, 2021

Before I was introduced to this app I was overwhelmed with loading my products and maintaining inventory within two platforms but now I just have to maintain one platform! Shopify and Etsy Marketplace Integration technical support are very knowledgeable and skilled. I have felt very supported in what I want to accomplish with my business.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 18, 2021

There have been small bumps in the road for our custom needs, but nothing the support team can not help address. They've been a great help. I can not speak for other reviewers but we recommend them 100%.

Using app

About 2 months

Total reviews

4

Average rating

2.3

5 / 5 Share

May 17, 2021

I have been working with this integration and first I want to say that the customer service is top! I had an issue integrating the shop on Etsy and they were the whole time chatting with me and guiding me in every step even in the late night. I am absolutely fascinated by how easy this app works out the integration to Etsy instead of the manual way. I highly recommend it!

Using app

About 15 hours

Total reviews

9

Average rating

4.6

5 / 5 Share

May 17, 2021

This app gets 5 stars purely based on their immediate availability and assistance. They saved us an incredible amount of time moving our shopify store to Etsy and then with anything that has come up as we've made changes to our shop over the last few months. So nice to get things done quick and easy! Highly recommend.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2021

This app is really fantastic! I wasn't sure what to expect when I signed up to the free trial - but it is so worth trying it out. Shubham who is part of the customer service team is beyond helpful, he called me and literally walked me through the set up. This app is already saving me a lot of time so I have now signed up to a paid plan as it is worth every penny. Thanks!

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2021

Firstly I just want to thank Shubham for his help. He is incredibly patient, polite, and efficient when it comes to solving issues that I face. Hope he continues with cedcommerce in the long run as he is the best support I've worked with. In regards to the app, it can be quite tricky for a newbie to use, but thankfully their support is able to guide you every step of the way so you don't need to scratch your head to figure everything out. Thanks cedcommerce!

Using app

7 days

Total reviews

1

Average rating

5.0

1 / 5 Share

May 16, 2021

There is no way to turn off the plan. It's kind of annoying to be honest. Perhaps the action stops after uninstalling, but this is not accurate and you have to spend time tracking this process.

Using app

7 days

Total reviews

13

Average rating

1.3

Developer Reply

Hi, California wallpaper, We extremely feel sorry about your experience with the app. We didn't provide a charge cancellation policy through the app because we use the payment API of Shopify and process all the charges through it. In case you want to cancel the plan and don't want to use the app, you can remove the app from your Shopify store. Or you can also request us to cancel the plan. We would like to get connect with you once so that we can help you with the same. Thanks, Team CedCommerce.

5 / 5 Share

Oct. 27, 2021

oh my gosh, the best app you would EVER need when it comes to etsy & shopify sellers. There is no point to go the cheap way and try using a free app. They will only waste your time. I am really really satisfied with the creation of this integration. Recommending to all my shop friends!!!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2021

EXCELLENT and QUICK customer service!! I"m new to the app and am not the most tech savvy. I received the most helpful and fast customer service via the chat feature on the app. Helped me get my Etsy shop up quickly and successfully. THANK YOU, utkarsh, for all your time and professional assistance!

Using app

About 22 hours

Total reviews

4

Average rating

4.8

5 / 5 Share

May 13, 2021

The app has no-hassle integration with Etsy. Very helpful support staff which is open 24 hours a day. Easy product management is offered. Kudos to Shubham for assisting me for over 2 hours.

Store

evianee

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2021

Aman was very helpful in walking me through the errors i was facing, he was very patient and understanding. My etsy shop is all linked up now thanks to him.

Using app

4 months

Total reviews

7

Average rating

4.4

5 / 5 Share

May 10, 2021

The app seems to work really well, is well made and the support is very good with the live chat and instant help. I just started using this app but so far so good I can say I recommend it.

Using app

25 days

Total reviews

6

Average rating

4.2

1 / 5 Share

May 10, 2021

There is no option within the app to cancel my account or remove billing information. I have messaged them to close my account but they keep billing it to my Shopify account without my permission. DO NOT INSTALL THIS APP They claim it is a "free trial" but then it is impossible to cancel the app and they keep billing you $60 a month direct to your shopify account. As it is not billed to a credit card it is impossible to block the payments or make a dispute.

Using app

About 2 months

Total reviews

3

Average rating

3.3

Developer Reply

Hi Sketch Laser Cutting, We are very sorry about the experience you have through this app. We have initiated your refund for this app. It seems there is some confusion in terms of communication. Can you please get connected with us, so that we can look into your concerns? Please reach us- [email protected] Thanks, Team CedCommerce.