All reviews

Rating Breakdown

  • 5
    92% (1,063 ratings)
  • 4
    3% (32 ratings)
  • 3
    0% (5 ratings)
  • 2
    1% (8 ratings)
  • 1
    4% (51 ratings)

Reviews with Text

  • 100% (1,154)
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5 / 5 Share

June 4, 2025

CedCommerce - Utkarsh was very helpful in updating my Etsy/Shopify integration. Had over 1500 products to go through and took the time to make sure are products that are listed are up to date and all future products will be entered the correct way. Great customer service. Thank you

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2025

Aditya was incredible! Amazing helpdesk. Thank you so much for your help. Love the app!!

Store

Or-Myr

Using app

1 day

Total reviews

1

Average rating

5.0

1 / 5 Share

June 4, 2025

Do not hire Utkarsh and do not pay upfront for the yearly subscription. Very bad and unethical business practices — extremely unprofessional. I would not recommend hiring them for development work. I hired this company for Shopify development on October 10th, with Utkarsh in charge. They assured me they would upload all of my 2,500 products to Shopify. However, they pressured me to buy a $700 yearly subscription, promising faster results and using high-pressure sales tactics. They never provided a service agreement, which most reputable companies (like LitExtension or LitCommerce) do. After two months of work, they didn’t complete the project and kept asking for more time without ever giving me a clear deadline. Eventually, after four months of delays, they told me I would need to spend an extra $2,500 per month because of Shopify’s “limitations.” This was a huge expense they never mentioned upfront. If I had known, I wouldn’t have started the project. When I asked for a refund, they only gave me a small partial refund for the unused subscription — nothing for the incomplete development work. They kept extending the timeline and didn’t deliver as promised. If you’re considering working with them, be very cautious — especially if they ask you to buy a yearly plan. Make sure you get a clear deadline and a written refund agreement before paying anything. Overall, I found their practices to be misleading and unprofessional. I wouldn’t trust them with even a small project. There are better companies out there — I recommend choosing someone else. I have reported them to Federal Trade Commission and Better Business Bureau (BBB) with proof. You should report it to BBB so that they can be taken down if you face the same issue with their service.

Using app

6 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Aug. 25, 2025

Utkarsh was extremely helpful and explained everything very clearly. Thanks! And then my experience with Moad Fahad Khan was also great, as he took me through everything I needed to know very clearly. I've been very pleasantly surprised at how great the customer service of CED Commerce has been. Thank you!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2025

Utkarsh help me very fast. Very good service

Using app

6 months

Total reviews

17

Average rating

4.7

5 / 5 Share

May 28, 2025

Utkarsh is very helpful and patient for going through all the details of work. Thank you for guiding me.

Store

Hanah

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 16, 2025

I’m glad I had the chance to connect with Utkarsh Saxena. He was incredibly helpful—providing clear, detailed instructions and guidance to resolve the issues I was experiencing with the app. He was also very friendly and delivered excellent customer service. The app itself is a game-changer, especially with its ability to sync videos more efficiently compared to others that require manual uploads to Etsy. Great support—thanks so much!

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 8, 2025

Utkarsh Saxena was more than helpful! He answered all questioned and walked me through step by step on how to update our Etsy products and make sure they are syncing correctly into Shopify. He was efficient and knowledgeable.

Using app

Over 3 years

Total reviews

3

Average rating

4.7

5 / 5 Share

May 8, 2025

Sehr nette Beratung und vielen Dank für die Hilfe!

Using app

2 days

Total reviews

4

Average rating

5.0

2 / 5 Share

May 6, 2025

Incorrectly puts forward merchandise from locations that are NOT used to fulfil online orders. It takes one line of code to go from "plop in the total inventory" to "locate online-available inventory only and add it up", and I am not the first person to complain about this.

Using app

4 days

Total reviews

2

Average rating

2.5

5 / 5 Share

May 5, 2025

Khan was knowledgable and helpful! Just started using the app and am hoping it increases my sales. Time will tell. Thank you!

Using app

7 days

Total reviews

6

Average rating

4.5

5 / 5 Share

May 2, 2025

Utkarsh was super helpful and very technically competent. He solved the issue very quickly.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 2, 2025

Utkarsh Tiwari provided the best service that Shopify could not solve for 2.5 hours. He kindly troubleshooted my issue with Etsy so professionally. Thank you again, Utkarsh Tiwari!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 30, 2025

Fahad helped me out in times of need! superb assistance and knowledge shared.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2025

Fick det hjälp som jag behövde, var trevlig så jag är nöjd! :)

Using app

3 months

Total reviews

3

Average rating

5.0

1 / 5 Share

April 21, 2025

Awful experience not automatic at all

Using app

Over 3 years

Total reviews

1

Average rating

4.0

Developer Reply

Hello Indian Creations Corp Admin, We’re sorry to hear about your experience and truly regret the inconvenience caused. Our app is designed to simplify automation, so we’d like to better understand what exactly did not work for you. Could you please share more details about the issue you faced? We’d be happy to work with you directly to resolve it and ensure you get the best out of the app. Kind Regards, CedCommerce Team

5 / 5 Share

April 15, 2025

Utkarsh was very helpful and solved my problem very promptly. I appreciate it. The app seems to be working exactly as promised. Great app!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2025

Utkarsh was very helpful and informative.

Using app

6 days

Total reviews

4

Average rating

4.8

5 / 5 Share

April 10, 2025

Wir haben sofort Hilfe bei einem Problem mit der Schnittstelle bekommen, die App funktioniert sonst wunderbar und tut genau was sie soll.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2025

I had an issue with the upload into Etsy that needed to be fixed, and the team jumped on a call and resolved it quickly. I am very happy with the customer service team and the speed of resolution.

Using app

Almost 5 years

Total reviews

2

Average rating

5.0