Rating
4.5
feedback
3,176
chart
#174
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
12%
-
Less than a day
7%
-
Less than a month
18%
-
Less than a year
47%
-
More than a year
15%
Reviews Summary
The Shopify App has received overwhelmingly positive reviews from users. Customers appreciate the quick and efficient customer support provided by the team, with mentions of helpful and responsive support agents like Alex, Izzy, Jon, and Therese. Users highlight the ease of installation and use of the app, along with its effectiveness in resolving issues. The app is praised for being free and offering enough customization options for most stores. However, there are a few instances where users faced challenges with installation or experienced minor bugs in the display on their websites. Overall, the app is highly recommended for its functionality and excellent customer service.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
July 21, 2024
Jon assisted me and was very patient and professional
Thank you! We're happy to hear our team could assist you patiently and professionally. 😊 - Kevin & Nova Apps Team
July 18, 2024
Great customer service! Alex is patient, kind and willing to help. Instruction provided is easy to go over and check all steps are done correctly. Thanks again!
Thank you for your kind words! We're glad our team could assist you. Happy to hear the instructions were clear and helpful! 😊 - Kevin & Nova Apps Team
July 18, 2024
Good support
Thanks for the feedback! We're glad you found the support helpful. If you need anything else, we’re here for you! - Kevin & Nova Apps Team
July 10, 2024
Jon was very helpful in supporting me with any issues I may have had
Thanks for sharing! We're glad to hear our support was helpful with your issues. We're here whenever you need us! 😊 - Kevin & Nova Apps Team
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more