Nova: GDPR Cookie Consent for Shopify

Nova: GDPR Cookie Consent

Nova Apps – One Click Cookie Bar & GDPR Banner

Developer
View on App Store

Rating

4.5

feedback

3,096

Reviews

chart

#404

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    11%
  • Less than a day
    7%
  • Less than a month
    18%
  • Less than a year
    48%
  • More than a year
    16%

Reviews Summary

The Shopify App has received mostly positive reviews from users. Customers have praised the app for its great customer support, with many mentioning quick response times and efficient problem-solving. Users have also appreciated the ease of installation and the app's functionality. The support team has been commended for their helpfulness and knowledge. Some customers have mentioned specific support team members who provided excellent assistance. Overall, the app has been recommended by users for its effectiveness and the quality of customer service.

Highlights

Great customer support
Quick response times
Efficient problem-solving
Ease of installation
App functionality

Rating Breakdown

  • 5
    60% (1,849 ratings)
  • 4
    28% (879 ratings)
  • 3
    7% (217 ratings)
  • 2
    2% (52 ratings)
  • 1
    3% (97 ratings)

All reviews

5 / 5 Share

Feb. 27, 2024

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2024

very good

Using app

--

Total reviews

4

Average rating

3.0

Developer Reply

Thank you so much for the review! Feel free to reach out if you need help along the way! 🙂 - Kevin & Nova Apps Team

1 / 5 Share

Feb. 22, 2024

J'ai désinstallé cette application mais elle continue d'être active sur ma boutique. comment est-ce possible que quelque chose qui n'est plus là continue d'être là quand même?

Using app

--

Total reviews

2

Average rating

1.0

Developer Reply

Hi there, I've carefully reviewed your recent feedback regarding our app, and I want to extend my sincerest apologies for any inconvenience you've encountered. Upon reviewing your website, we did not find any traces of our cookie app remaining. It seems that our app's code has been successfully removed from your store. However, to provide you with the most accurate assistance, we kindly request a screenshot of the issue you mentioned in your review. Without a visual reference of what you are experiencing on your end, it is challenging for us to pinpoint the exact problem and provide a solution. Your cooperation in providing a screenshot of the issue would greatly assist us in resolving this matter efficiently. Though our app is completely free, it is by no means an app that we neglect, and we take issues such as the one you're experiencing very seriously and would love to get to the bottom of it. Waiting to hear back from you soon. Please let us know if you have any other concerns. Best Regards, Pat

5 / 5 Share

Feb. 20, 2024

The customer service can solve my problem on time. It can improve my work!

Using app

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Total reviews

2

Average rating

5.0

Developer Reply

Thrilled we could solve your problem on time and improve your work! Thanks for sharing your experience. We're always here to help! 😊 - Kevin & Nova Apps Team

5 / 5 Share

Feb. 20, 2024

Fast reply and good informations bb

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Happy to hear you found our replies quick and informative! Thanks for the shoutout. If you need anything else, we're here for you! - Kevin & Nova Apps Team

All reviews

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