All reviews

Rating Breakdown

  • 5
    61% (1,938 ratings)
  • 4
    28% (882 ratings)
  • 3
    7% (217 ratings)
  • 2
    2% (52 ratings)
  • 1
    3% (99 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 20, 2024

Great support from Izzy, fixed the issue fast

Using app

About 4 hours

Total reviews

7

Average rating

5.0

Developer Reply

Thanks for the feedback! We're glad we could resolve your issue quickly. Reach out anytime you need assistance! - Kevin & Nova Apps Team

5 / 5 Share

Nov. 19, 2024

rapide et efficace, merci

Using app

About 18 hours

Total reviews

1

Average rating

5.0

Developer Reply

De rien ! Nous sommes ravis d'avoir pu fournir un service rapide et efficace. Merci pour vos commentaires ! 😊 - Kevin et l'équipe Nova Apps

5 / 5 Share

Oct. 28, 2024

I got very good help from Alex almost instantly when I had a problem.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the feedback! Glad we could help you out quickly. 😊 - Kevin & Nova Apps Team

5 / 5 Share

Oct. 25, 2024

Wonderful! It was a pleasant experience to contact the support team for help. The response was warm and efficient. Problem solved within 1 minute with the help of Alex. Thank you!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We're glad your issue was resolved quickly and that you had a pleasant experience with our support team. Thanks for letting us know! 😊 - Kevin & Nova Apps Team

5 / 5 Share

Oct. 17, 2024

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2024

The app is easy to use and offers the needed customization settings without being overly complex.

Using app

5 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your feedback! We're glad you find the app easy to use with the right level of customization. Here if you need any further support! 😊 - Kevin & Nova Apps Team

5 / 5 Share

Oct. 4, 2024

Awesome app AMAZING support

Using app

20 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thrilled you love the app and found our support amazing! Thanks for the awesome feedback! 😊 - Kevin & Nova Apps Team

5 / 5 Share

Sept. 16, 2024

Jon was very helpful and so quick to respond when I was not seeing the cookie banner appear on my website. Thanks again Jon for your speedy help with this!

Using app

24 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for your feedback! We're glad we could help quickly with the cookie banner issue. Always here when you need us! 😊 - Kevin & Nova Apps Team

5 / 5 Share

Sept. 13, 2024

App is great! Support team is very helpful.

Store

My Store

Using app

6 days

Developer Reply

Thanks for the feedback! We're glad you're enjoying the app and found our support team helpful. 😊 - Kevin & Nova Apps Team

5 / 5 Share

Sept. 11, 2024

Molto ben fatta e assistenza sempre disponibile

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Grazie! Siamo lieti di essere qui per te ogni volta che hai bisogno di assistenza. 😊 - Kevin e Nova Apps Team

5 / 5 Share

Sept. 2, 2024

Using app

39 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2024

Great support, thanks for helping out

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

So glad we could help! Thanks for your kind words. If you need anything else, just let us know! - Kevin & Nova Apps Team

5 / 5 Share

Aug. 12, 2024

App is great. Needed help turning it on, Pol helped and was quick.

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

Glad to hear you're enjoying the app and our quick support! If you need anything else, just let us know. We're here to help! - Kevin & Nova Apps Team

5 / 5 Share

Aug. 11, 2024

Merci à POL. Il a su débloquer de suite ma situation. Merci

Using app

About 16 hours

Total reviews

3

Average rating

5.0

Developer Reply

Je suis ravie de l'entendre ! Merci de nous avoir permis de vous aider. Si vous avez besoin d'autre chose, n'hésitez pas à nous contacter ! 😊 - Kevin et l'équipe Nova Apps

5 / 5 Share

July 21, 2024

Jon assisted me and was very patient and professional

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We're happy to hear our team could assist you patiently and professionally. 😊 - Kevin & Nova Apps Team

5 / 5 Share

July 18, 2024

Great customer service! Alex is patient, kind and willing to help. Instruction provided is easy to go over and check all steps are done correctly. Thanks again!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words! We're glad our team could assist you. Happy to hear the instructions were clear and helpful! 😊 - Kevin & Nova Apps Team

5 / 5 Share

July 18, 2024

Good support

Using app

42 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for the feedback! We're glad you found the support helpful. If you need anything else, we’re here for you! - Kevin & Nova Apps Team

5 / 5 Share

July 10, 2024

Jon was very helpful in supporting me with any issues I may have had

Using app

About 23 hours

Total reviews

2

Average rating

4.5

Developer Reply

Thanks for sharing! We're glad to hear our support was helpful with your issues. We're here whenever you need us! 😊 - Kevin & Nova Apps Team

5 / 5 Share

July 8, 2024

Great service!

Store

ZIMARIS

Using app

27 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We're thrilled you had a great experience with our service. Let us know if there's anything else we can do for you! - Kevin & Nova Apps Team

5 / 5 Share

June 27, 2024

Bisher hat alles gut geklappt

Using app

35 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Vielen Dank, dass Sie uns Bescheid gegeben haben! Wir freuen uns, dass bei Ihnen bisher alles gut läuft. Melden Sie sich, wenn Sie Fragen haben oder Hilfe benötigen! - Kevin & Nova Apps Team