All reviews

Rating Breakdown

  • 5
    96% (252 ratings)
  • 4
    2% (6 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (3 ratings)

Reviews with Text

  • 94% (246)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 8, 2022

This app is easy to use, I was done with customisation in minutes. The support was really quick and helpful.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

You’re so nice 💙💚💛🧡Thanks big time for your kind words for our app and service. Hope for nothing but your business’s growth 🔥🚀 Cheers from the Omega support team 🥰

5 / 5 Share

June 29, 2022

I realised that my set up was incomplete, and received instant, friendly and comprehensive support from Joy on live chat. I was quickly and easily assisted to understand what I needed to do to have the app working perfectly. Very happy with the function of the app now. Great experience.

Store

Me&McQ

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

Developer Reply

We're glad to hear that our software and customer service met your expectations. Thank you for putting your faith in us and for leaving such a wonderful review! We are always willing to assist!!

5 / 5 Share

June 26, 2022

GDPR対応を行うために使用しました。 必要な設定が簡単で、直感的に使用できるためとても使いやすいです。 特にデザイン設定が簡単でした」 また、カスタマーサポートの方も親切に対応してくれました。 本当にありがとうございました!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

こんにちは、このような素晴らしいレビューを残すために時間を割いていただきありがとうございます! あなたが私たちのアプリとサポートチームでの経験を気に入ってくれたことを嬉しく思います。 あなたの満足は私たちの優先事項であり、あなたのレビューによって確認されたように、私たちは私たちの卓越したサービスに誇りを持っています。 フィードバックありがとうございます!

5 / 5 Share

June 14, 2022

L'app funziona a meraviglia! Viste le nuove norme vigenti e per essere in linea con esse, abbiamo deciso di non utilizzare il sistema nativo del tema (non permetteva di rifiutare i cookie o di scegliere le preferenze per essi ma bensì solo di accetare), quindi abbiamo deciso di installare l'app EU GDPR Cookies Notification. Ha risposto a tutte le nostre esigenze e oltre... abbiamo avuto modo di interfacciarci con il supporto che è stato immediato nelle risposte e di fondamentale utilità, hanno inoltre notato un piccolo bug nel sito e lo hanno sistemato (non di loro competenza), problema che ci sarebbe costato l'intervento di un tecnico o addetto ai lavori. App e supporto eccezionali

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Amazing! 😱 Joy was shocked when Shopify sent a notification of your feedback about our app. Thank you so much for your sharing. Much appreciated from the Omega Support Team. 🌻

5 / 5 Share

June 13, 2022

Very good app. Clean setup and very good support and dev team! Helped me really fast with a problem. Thank you guys. Keep on !

Store

Face

Using app

10 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your 5-star review! We will share this with the whole team to let them know to keep up the amazing work. Cheers from Joy. 🥂

5 / 5 Share

June 9, 2022

I installed the app and the preferences menu did not show any cookies to select. I contacted with the support and ther resolve my problem in less than a day.

Using app

18 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for your wonderful words! Our goal is to make your life easier. Please do not hesitate to contact us if you have any further needs. We will be delighted to assist!!

5 / 5 Share

May 4, 2022

Easy to use. Could not find where I could translate some of the text, but there was quick help from support and now everything is perfect.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Yeahhhh You’re awesome 💙💚💛🧡 We will share this with our team to let them know to keep up the amazing work Thank You so much for your words! 🙏🏻😊🙏🏻😊🙏🏻😊

5 / 5 Share

April 8, 2022

Very nice and simple to use and when I ran into some smaller issues on the installation process the support was very quick and 100% helpful to help me find the issues to fix.

Using app

32 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!

5 / 5 Share

March 24, 2022

Great app! simply to use and fast customer support. it is very simple to install and has everything required by the legislation. Thanks!

Using app

About 19 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hi PolirOne Shop Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help. All the best, Kaylee - Omega Team

5 / 5 Share

March 16, 2022

Works perfectly and support is lightning fast. Very happy to recommend this. Joy was an actual Joy!

Store

Desire2

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi Desire2, Thank you for your great review. At Omega, we work hard to offer high-quality service to every guest. We made sure to share this feedback with Joy to give her the recognition that she deserves. She was delighted to hear your feedback. Please contact us if you have any questions! Yours truly, Kaylee - Omega Team

5 / 5 Share

March 15, 2022

GDPR compliant 100%, easy to install and personalize in order to match your website to the fullest. Even if the app didn't support multilanguage websites, the Omega Team was quick to answer our problem and even faster to bring us a solution! Now our cookie banner switches language according to the domain it appears on, even if technically is just one website. Many thanks to Joy who managed my request and even more thanks to Mr. Loc who made it possible (congrats on the wedding!). Awesome Support Team!

Using app

27 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi Rudy Profumi, Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! Feel free to contact our customer service team if you have any questions at all via live chat or email. We’re very grateful for customers like you and hope you stick with us for years to come! Thanks again! Kaylee - Omega team

5 / 5 Share

Jan. 20, 2022

You know, their service is very prompt and on the spot, they cater for all my customization needs, by the way, the customer service is a beauty

Using app

1 day

Total reviews

4

Average rating

5.0

Developer Reply

Hi MissSixty Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work Let us know whenever you have any questions about the app. Best regards! Kaylee - Omega Team

5 / 5 Share

Jan. 14, 2022

I'm on the free version and love the app. I had some small desire for layout adjustment, and the support was incredibly fast and friendly.

Store

FINICC

Using app

1 day

Total reviews

8

Average rating

5.0

Developer Reply

Hi FINICC Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work Let us know whenever you have any questions about the app. Best regards! Kaylee - Omega Team

5 / 5 Share

Jan. 12, 2022

I had several small issues over the span of several weeks and each time Joy and Loc fixed it for me. Such a consistent and quick support! The app itself is definitely recommended by me and its look adjustable for your store preferences.

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Hi GEMLY & Co. We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app. Best regards! Kaylee - Omega Team

5 / 5 Share

Jan. 11, 2022

This is a great app that meets all of the requirements for the EU cookies notifications that need to be shown in many countries. The look and behavior are nicely customizable, and the support is excellent.

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Uppercussion We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app. Best regards! Kaylee - Omega Team

5 / 5 Share

June 21, 2025

The best cookie app ever! Looks cool and it's easy to change the popup style! The support team is THE BEST

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Angelina Swann We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions. All the best! Kaylee - Omega Team

5 / 5 Share

Dec. 9, 2021

This app has exactly what is needed to be compliant with the EU rules for notifying users about cookies. Their support is also top notch, immediately helping to get the various cookie management and editing functions of the app updated as I needed them to be. Highly recommended.

Store

8UP

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi 8UP, We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help. Kaylee - Omega Team

5 / 5 Share

Nov. 19, 2021

This is an extremely generous app, with the free tier giving a huge amount of functionality and flexibility over appearance. The customer service is also excellent and are very quick to respond and assist. This app is under constant development so flagging issues quickly gets them resolved. I found the interface slightly complicated with areas which lack polish, but with perseverance it's possible to achieve what is required. I'm confident that this app will only improve further in the future. I would recommend this app to others.

Using app

18 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello Beauty Kitchen, We can’t thank you enough for your kind review of your experience with our app and our support team. We are always grateful to customers like you who help us to improve our level of service. If you need our help in any case, we are available here to help you. Wish you a successful business! Kaylee - Omega Team

5 / 5 Share

Nov. 16, 2021

Very helpful staff that gives quick and clear answers. The app has an easy to understand interface which is great.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Dagsmejan United Kingdom, Thank you for your sharing, It's been our pleasure to work with you and support your business. Our team is more than happy to hear your review and we will try our best to bring new experiences to users. Should you need further assistance, feel free to get back to us anytime. We're willing to support your case. Thank you so much and have a sweet day as you. <3 Best regards, Omega Support Team.

5 / 5 Share

Nov. 11, 2021

At the moment the app is working perfectly and the assistance was fast and very careful. I suggest this app to everyone.

Using app

About 19 hours

Total reviews

3

Average rating

3.7

Developer Reply

Hi Tavanti Jewels, Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. Feel free to drop us a line via Live Chat channel, we are more than happy to help! Have a wonderful day! Kaylee - Omega Team