All reviews

Rating Breakdown

  • 5
    96% (249 ratings)
  • 4
    2% (6 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (3 ratings)

Reviews with Text

  • 94% (243)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 22, 2024

The customer support team's responsiveness and expertise were truly remarkable, swiftly addressing any inquiries or concerns we had with precision and care. Overall, we are thoroughly impressed with both the app and the support system. Keep up the fantastic work!

Using app

Over 4 years

Total reviews

7

Average rating

5.0

Developer Reply

🌟 Thank you for your glowing review! 😊 We're thrilled to hear that our customer support team's responsiveness and expertise left a positive impression on you. It's fantastic to know that both the app and support system met your expectations. We appreciate your encouragement, and we're committed to maintaining the fantastic work! If you ever need further assistance or have more feedback to share, feel free to reach out. Cheers to a great experience! 🚀👏

5 / 5 Share

Feb. 20, 2024

Great

Store

Cue R

Using app

3 days

Total reviews

6

Average rating

4.3

Developer Reply

We're glad to hear that you think so! If you have any questions or need assistance, feel free to let us know. We're here to help! 😊🌟

5 / 5 Share

Feb. 16, 2024

Good app, very affordable and great customer support

Using app

4 months

Total reviews

17

Average rating

4.4

Developer Reply

Thanks for the positive feedback! We're pleased to hear you find our app good, affordable, and appreciate our great customer support. If you ever need assistance, feel free to reach out. We're here to help!

5 / 5 Share

Feb. 16, 2024

it's a great app. Simple and efficient. The best thing is their customer service. Every time available. I hope it could be more flexible about banner design. Until then it's perfect now.

Store

Lubo

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the feedback! Glad you're finding the app efficient and enjoying our customer service. We'll definitely consider your suggestion for more flexibility in banner design. Feel free to reach out if you need anything else. Thanks again for using our app!

5 / 5 Share

Feb. 15, 2024

I recently had the pleasure of interacting with Omega Cookies' customer support team [Joyce], and I must say, the experience was nothing short of exceptional. From start to finish, they demonstrated an unwavering commitment to ensuring customer satisfaction, going above and beyond to address my inquiries with care and efficiency. First and foremost, their responsiveness was truly remarkable. I reached out with a question regarding an order, and within minutes, I received a friendly and helpful response. It was evident that they value their customers' time and prioritize prompt communication. Moreover, the level of professionalism displayed by the support team was exemplary. Despite the complexity of my query, they handled it with ease and clarity, providing detailed explanations and guidance every step of the way. Their depth of knowledge about the products and services offered by Omega Cookies was impressive and instilled confidence in their ability to assist me effectively. What truly set Omega Cookies' customer support apart, however, was their genuine commitment to customer satisfaction. Not only did they address my concerns swiftly, but they also took the extra initiative to ensure that I was completely satisfied with the resolution. Their willingness to go the extra mile did not go unnoticed, and it left a lasting impression of the company's dedication to excellence. In conclusion, my experience with Omega Cookies' customer support team was nothing short of outstanding. Their responsiveness, professionalism, and dedication to customer satisfaction exceeded my expectations, and I would not hesitate to recommend their services to anyone in need of assistance. Thank you, Omega Cookies, for setting the standard for exemplary customer support! Thank you. :)

Using app

34 minutes

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for your exceptional review! 🌟😊 We're thrilled to hear that your interaction with our customer support team, specifically Joyce, was outstanding. Your satisfaction is our top priority, and we're delighted that we could provide you with prompt, professional, and caring assistance. 👏🎉 We pride ourselves on our knowledge and expertise, and we're glad that we were able to address your inquiries with ease and clarity. Your confidence in our products and services means a lot to us. 💡💪 If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to provide you with continued exceptional support. 😊🍪🤝

5 / 5 Share

Feb. 4, 2024

Tracy's service is very good and she is eager to help me solve my problems

Using app

About 23 hours

Total reviews

3

Average rating

5.0

Developer Reply

🌟 Thank you so much for your wonderful review! 🙌 We're thrilled to hear that you love our app. Your positive feedback energizes our team and motivates us to keep delivering the best experience possible. 🚀 We appreciate your support, and if you ever have more feedback or suggestions, feel free to share. Cheers to being on the right track together! 🎉😊

5 / 5 Share

Jan. 31, 2024

From the first day, Joyce was there to adapt and customize our cookie banner ! After a few weeks, I had some issues regardings some tracking, Joyce was there once again to help me ! Nice design, easy to use, efficient and an awesome customer service !

Using app

About 2 months

Total reviews

6

Average rating

5.0

Developer Reply

That's wonderful to hear! We're thrilled that Joyce has been there to assist you from the beginning, helping with the adaptation and customization of your cookie banner. It's great to know that you find the design nice, the app easy to use, and the customer service efficient and awesome. If you ever have more questions or need further assistance, feel free to reach out. We appreciate your positive feedback! 😊🌟🚀

5 / 5 Share

Jan. 23, 2024

Very good customer service. Anna was able to support me throughout the installation of the application. I recommend without hesitation!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the positive feedback! 🌟 We're glad to hear that Anna provided you with excellent customer service and supported you during the installation of the application. 💻🛠️ Your recommendation is much appreciated! If you have any more questions or need further assistance, don't hesitate to reach out. Happy using the application! 😊🚀

5 / 5 Share

Jan. 23, 2024

Really awesome app! highly recommended

Using app

38 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the awesome review! 🌟 We're delighted to hear that you find our app great, and we truly appreciate your recommendation! 😊 If you have any feedback or if there's anything specific you love about the app, feel free to share. Happy exploring and using the app! 🚀📱

5 / 5 Share

Jan. 18, 2024

great support, quick review all good! thanks

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

🚀 Great to hear! Thanks for the awesome feedback! 🌟 If you ever need support again, don't hesitate to reach out. We're here for you! 😊 #CustomerSupportRockstars #AllGoodVibes

5 / 5 Share

Jan. 9, 2024

Very good service from the team, especially Niel. Everything worked as planned. Super easy to install and customize.

Using app

6 days

Total reviews

4

Average rating

4.0

Developer Reply

Thanks a bunch for the kudos! 🌟 We're thrilled to hear you had a smooth experience with our team, especially with Niel at the helm. Glad everything worked out as planned, and you found the installation and customization a breeze! 🚀💻 If you ever need more assistance or just want to share your thoughts, we're all ears! 😊👏

5 / 5 Share

Jan. 9, 2024

Great app. All questions we had were very quickly answered by Mike.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hey, thanks a bunch! 🌟 Super stoked to hear you love the app. Kudos to Mike for being lightning-fast with those answers! 🚀 If more questions pop up or if you just want to chat, we're here for you! 😊👍

5 / 5 Share

Jan. 2, 2024

Excellent app regarding cookies, it does what you want exactly, with a preferences button/option so the user can opt out. It has a low, affordable price, which helps if you're new and just start your business, and the support team is quick and very helpful!

Store

NORDIQE

Using app

About 1 month

Total reviews

4

Average rating

4.3

Developer Reply

Thank you so much for your wonderful review! 🌟 We're thrilled to hear that our app meets your expectations when it comes to managing cookies. 😊 The preferences button for opting out is indeed a key feature, and we're glad it adds value to your experience. 💻💡 We understand the importance of affordability, especially for those starting a new business, and we're pleased to offer a low-cost solution. 🌐💰 Our support team is always here to assist you promptly – your satisfaction is our priority! 🚀 Feel free to reach out if you have any more questions or need further assistance. Cheers to smooth cookie management and the success of your business! 🍪🎉

5 / 5 Share

Dec. 15, 2023

Muy buena aplicación y un gran servicio de atención al cliente.

Using app

8 days

Total reviews

15

Average rating

5.0

Developer Reply

Nos alegra mucho saber que estás satisfecho/a con nuestra aplicación y nuestro servicio de atención al cliente. ¡Gracias por tu comentario positivo! Si tienes alguna pregunta adicional o necesitas ayuda, no dudes en contactarnos. Estamos aquí para brindarte el mejor apoyo posible. ¡Muchas gracias por tu apoyo! 😊🌟🙌

5 / 5 Share

Dec. 12, 2023

amazing supportive team, very fast and reliable in terms of helping you out including customisations

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

We're delighted by your positive feedback! It's truly motivating to hear that our team's support has been amazing, with a focus on speed and reliability, especially when it comes to assisting you with customizations. If you have any more specific needs or questions in the future, please don't hesitate to let us know. Your satisfaction is our priority, and we're here to help. Thank you for choosing our services!

5 / 5 Share

Dec. 12, 2023

Complete and usefull app, fast and precise customer support.

Using app

About 15 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're delighted to hear that you find our app complete and useful. It's great to know that our customer support has met your expectations in terms of speed and precision. If you ever have more feedback or need assistance, don't hesitate to reach out. We're here to help and appreciate your support!

5 / 5 Share

Dec. 8, 2023

The support was quick and the adjustments worked wonderfully afterwards. I am very happy with the setup of the app. You have all the possible and important settings and can adapt it to the store colors.

Using app

About 22 hours

Total reviews

7

Average rating

4.4

Developer Reply

We're thrilled that the support team was quick in assisting you and that the adjustments they made worked wonderfully for your needs. Being able to adapt the app to match your store colors is what we would like to do. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help! 😊🌈

5 / 5 Share

Dec. 7, 2023

Awesome support from Niel. Very quick replies!

Using app

2 days

Total reviews

3

Average rating

3.7

Developer Reply

That's great to hear! We're thrilled that Niel provided you with awesome support and responded quickly to your inquiries. Thank you for recognizing their efforts. If you have any further questions or need assistance, don't hesitate to reach out. We're here to help! 😊🙌

5 / 5 Share

Nov. 30, 2023

SAV réactif et pro, je recommande l'application qui est facile d'utilisation

Using app

About 18 hours

Total reviews

4

Average rating

5.0

Developer Reply

Merci beaucoup pour votre avis positif ! Nous sommes ravis d'apprendre que notre service après-vente a été réactif et professionnel, et que vous recommandez notre application pour sa facilité d'utilisation. Si vous avez d'autres questions ou besoins à l'avenir, n'hésitez pas à nous contacter. Votre recommandation signifie beaucoup pour nous, et nous sommes là pour vous offrir une expérience exceptionnelle ! 🌟

5 / 5 Share

Nov. 30, 2023

Quick and easy to use and lovely customer service

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We're thrilled to hear that you find our app quick and easy to use. Additionally, it warms our hearts to know that you've had a positive experience with our customer service team. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to continuing to provide a delightful experience for you! 😊🌟