ExchangeIt Returns & Exchange
Exchange It - The Shopify Returns Manager
Rating
5.0
feedback
95
chart
#1,326
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
1%
-
Less than a month
16%
-
Less than a year
23%
-
More than a year
58%
Reviews Summary
The ExchangeIt Returns & Exchange app has received overwhelmingly positive reviews from ecommerce merchants. Users praise the app for its efficient return and exchange management features, user-friendly interface for both merchants and customers, and exceptional customer support provided by team members like Adrien and Alex. The app is described as easy to use, reliable, and highly recommended for streamlining the returns process. Users appreciate the prompt responses, helpful walkthroughs, and quick bug fixes provided by the support team. Additionally, the app's seamless integration with Shopify and continuous improvement of features are highlighted as significant benefits.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 20, 2024
This app has helped us a lot with return and exchange management. The app has all the features required to manage returns and exchanges efficiently. Customer support by Adrien is prompt and he explains the solution in detail. Hope the app keeps getting better with time. Cheers !
Nov. 19, 2024
Great customer support team that jumps on a call whenever something is not working. Very user friendly on both our side and the customer side. They are always building out new features which is helpful.
Shayna wow, thank you so much for the glowing review! Always a pleasure to help :) Talk soon, Adrien
Nov. 7, 2024
Great app, easy to use for merchant and customer. Alex was so helpful with the walkthrough and answering any questions I had. Customer service is next level! And your customers will love the ease of this app.
Oct. 24, 2024
AMAZING APP EVER!!! Adrien is super developer, he helped to us for any topic any time. Hardly recommended app and team.
Thank you so much Berat! Please let me know if you need more help I'll be more than happy to contribute :) Adrien
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