Rating

5.0

feedback

100

Reviews

chart

#1,525

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    1%
  • Less than a month
    13%
  • Less than a year
    28%
  • More than a year
    58%

Reviews Summary

The ExchangeIt app has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. Users praise the app for its ease of use, efficient return and exchange management, and exceptional customer support provided by Adrien and the team. The app is described as user-friendly for both merchants and customers, with prompt responses to queries and quick resolution of any issues. Users appreciate the continuous improvement and new features being added to the app, making it a valuable tool for managing returns and exchanges seamlessly. Overall, ExchangeIt is highly recommended for its functionality and top-notch customer service.

Highlights

Efficient return and exchange management
Exceptional customer support
Continuous improvement and new features
User-friendly interface
Ease of use

Rating Breakdown

  • 5
    93% (93 ratings)
  • 4
    4% (4 ratings)
  • 3
    2% (2 ratings)
  • 2
    1% (1 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 10, 2025

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi DPD packaging! Thanks for your review, it really means a lot to the team! 🥳

5 / 5 Share

Feb. 21, 2025

Great app. Great support.

Using app

17 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 16, 2025

ExchangeIt has been great, very easy to set up and start using and Adrien's customer support is outstanding!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2025

Best exchange app ever

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2025

The developer is incredibly friendly and responsive. They addressed my additional requests promptly and efficiently. I’m truly grateful for their excellent support—highly recommended!

Using app

About 1 month

Total reviews

2

Average rating

5.0

All reviews

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