ExchangeIt Returns & Exchange
Exchange It - The Shopify Returns Manager
Rating
5.0
feedback
94
chart
#1,162
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
1%
-
Less than a month
16%
-
Less than a year
23%
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More than a year
59%
Reviews Summary
The ExchangeIt Returns & Exchange app has received overwhelmingly positive reviews from ecommerce merchants. Users praise the app for its ease of use, excellent customer service, and helpful support team. Many reviewers highlighted the responsiveness of the customer support team, particularly mentioning individuals like Alex and Adrien who provided immediate solutions and walkthroughs. The app is commended for streamlining the returns and exchanges process, making it efficient and user-friendly. Users appreciate the intuitive features and the seamless integration with Shopify, which enhances the overall experience for both merchants and customers. Additionally, the affordability and value of the app compared to other similar options were noted as a significant advantage.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 19, 2024
Great customer support team that jumps on a call whenever something is not working. Very user friendly on both our side and the customer side. They are always building out new features which is helpful.
Nov. 7, 2024
Great app, easy to use for merchant and customer. Alex was so helpful with the walkthrough and answering any questions I had. Customer service is next level! And your customers will love the ease of this app.
Oct. 24, 2024
AMAZING APP EVER!!! Adrien is super developer, he helped to us for any topic any time. Hardly recommended app and team.
Thank you so much Berat! Please let me know if you need more help I'll be more than happy to contribute :) Adrien
Oct. 11, 2024
App recently installed, not used yet. Easy to install and excellent customer service! Adrien is very approachable and offers immediate solutions. If they don't exist for your needs yet, he thinks along with you and tries to get it sorted as soon as possible. For now, really great and highly recommended!
Thank you very much Dragana, I trust that by now you have had time to use and enjoy the app! It's been a pleasure improving the app for you, Talk soon, Adrien
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