Rating

5.0

feedback

101

Reviews

chart

#1,822

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    1%
  • Less than a month
    16%
  • Less than a year
    27%
  • More than a year
    55%

Reviews Summary

The ExchangeIt app has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. Users praise the app for its ease of use, efficient return and exchange management, and exceptional customer support provided by Adrien and the team. The app is highlighted for its user-friendly interface, prompt responses to queries, and continuous improvement with new features. Customers appreciate the seamless integration with Shopify and the value for money it offers. Some users have mentioned specific instances where the support team went above and beyond to address their needs and customize the app to suit their requirements. Overall, ExchangeIt is highly recommended for its functionality, reliability, and dedicated support.

Highlights

Ease of use and efficiency in return and exchange management
Exceptional customer support and responsiveness
Continuous improvement with new features
Seamless integration with Shopify
Value for money and customization options

Rating Breakdown

  • 5
    93% (94 ratings)
  • 4
    4% (4 ratings)
  • 3
    2% (2 ratings)
  • 2
    1% (1 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 17, 2025

We've been working with this app across multiple stores, and the support has been incredible! Every tweak and update we've needed has been handled quickly and with care. It's clear there's a lot of pride in the work, and it really shows in how smoothly everything runs. Highly recommend!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2025

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi DPD packaging! Thanks for your review, it really means a lot to the team! 🥳

5 / 5 Share

Feb. 21, 2025

Great app. Great support.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 16, 2025

ExchangeIt has been great, very easy to set up and start using and Adrien's customer support is outstanding!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2025

Best exchange app ever

Using app

25 days

Total reviews

1

Average rating

5.0

All reviews

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