Experiences: Events & Tickets
Booking and e-Tickets app for Shopify stores
Rating
4.8
feedback
75
chart
#11,958
All reviews
Review RSS Feed
Dec. 6, 2023
Experiences has provided a solution for multi-day event tickets for our nonprofit. Mark has been extremely responsive with my questions and requests. There was a display issue with our page not resizing to smaller screens, and they took the time to understand the issue, fix it, and follow up to make sure it worked. We plan to use this for more events in the future, especially as they develop it with more features. I'm excited to see how the platform grows in the future! Thank you Experiences :)
Mark and the team are super pleased to be working with you. You have helped us make the app better for everyone. Thanks!
Dec. 5, 2023
I have been using the experiences app on my website for about 2 years now, and I cannot Rave highly enough about the amazing customer support. Whenever I have a question or issue, the team responds pretty much immediately with actual real humans, not bots, and they work extremely hard to resolve whatever the issue is. Most recently I had an issue with shopify, and Shopify wrongly claimed that the issue had to do with the experiences out. So I reached out to the experiences team, and they took a lot of time to research the issue and find out that it was in fact a Shopify problem, but they still told me exactly what I needed to do to fix the issue. I would never have expected them to keep looking for Solutions once they figured out that it was not in fact their app, but they did. Special kudos to mark. This degree of customer service is very hard to come by, and worth its weight in gold!
Thanks so much for being one of our favorite customers! It's been neat to work with you over the years and we'll continue to be there for you!
Dec. 5, 2023
Incredible app for online booking and tour management! Intuitive interface simplifies the process, ensuring a smooth experience. The support team are prompt at resolving queries effectively. Grateful for the exceptional service and user-friendly app design!
Thanks for the positive review. It's been our pleasure to work with you and we look forward to tour of the beautiful Krinklewood wine estate along with a tasting!
Nov. 10, 2023
We were so excited to have our event booking page integrated into our website but were having difficulties getting it set up appropriately. We used the chat feature to contact Experiences and they were so quick to get it fixed for us. It looks beautiful, works well, and is super convenient for our customers.
It's our pleasure to help you bring joy to Greeley, Colorado through bookable experiences. Thanks for being a customer!
Nov. 8, 2023
Not only is the app awesome to use for events, but the Experiences team is really responsive and great to work with. Any issues we had were investigated quickly and a solution was always found.
Thank you for reviewing our app. We're so glad to have the North American Pizza and Culinary Academy as a customer of the Experiences app! ๐๐๐๐
Nov. 4, 2023
This app is just what we needed to setup our new screen printing experiences. I did need a little extra help in setting up a private event, Mark was extremely helpful and I got it working in no time. Thank you!
Thanks so much for your excellent review! And a little review in reverse: We love your Austin-based sassy Texas merch. Super cool!
Oct. 20, 2023
I was having trouble posting a new experience and couldn't figure out why. I used the chat box and was able to get help right away for something that turned out to be pretty tricky. Really appreciated the quick response and assistance!
Thank you for the positive review! We're thrilled to hear that our support team was able to assist you promptly. Your satisfaction is our top priority. Feel free to reach out with any more questions or feedback.
Sept. 17, 2023
Great support whenever I had an issue or question. Easy to use with new features being added regularly. The Experiences check in app works very well when checking in hundreds of customers for a large event. The added QR code ticket customizer is a nice feature for branding your digital tickets.
We are so fortunate to have the Peregrine Fund as a customer. Thank you for the excellent review! And I encourage all who find themselves near Boise, Idaho to visit the center to enjoy a "birds of prey" experience. ๐ฆ ๐ฆ ๐ฆ ๐ฆ ๐ฆ ๐ฆ
Aug. 29, 2023
I was looking for a complete app that would allow me to set up events for my customers and I am so glad I found this one. It has everything you would ever need to be able to customize when it comes to setting up events. Not only that, but the customer service is stellar. I had a slight issue with adjusting code to get my colors to match, and they took care of it for me. I am very impressed and I can't wait to get my next events rolling! Thank you for such a great EXPERIENCE! ;)
Thanks for your exuberant review! We are thrilled to have you as a customer and look forward to seeing more of how you bring all the Brown Cow joy to your customers in Louisville! ๐๐๐๐๐
July 21, 2023
App just works! I would recommend this to anyone looking for an events calendar. Also the response time on support is great
Thanks for being an excellent customer and for the awesome review! And if any of you review readers are in Fishers, Indiana, and want to get your faces out of screens, you should visit Grey Gauntlet to pick up a board game, a geeky gift, or attend one of their events.
June 8, 2023
I have found it useful. It is easy to add new times and to edit the group size. Since I have to sign up for other booking sites other than my website I do update the changes frequently. I know you don't have control over the other booking sites, such as trip advisor, but that sites is difficult to make daily changes. It would be great if the experience app would consolidate all the booking. Say if someone books on Airbnb experience my open capacity on the Experience App would know that and then reduce capacity accordingly. Thanks for you help. It would simplify my life if all my bookings came from my website and I only had to update changes with the Experience App--that would make me happy. Any thoughts on how to eliminate bookings on Trip Advisor and Airbnb and the 20% they charge would be appreciated.
We love having you as a customer (and you're our neighbor in Seattle)! We feel you on the challenge of the aggregators like TripAdvisor and AirBNB. We have been thinking about how we can serve here so we'll keep you in the loop. Thanks for making Seattle a more wonderful place with your bike tours!
April 23, 2023
So far this app is proving to be a great addition. Fairly simple and intuitive to use, and help was easily and quickly available when I needed it. I am now exploring how to adjust the styling to better match my store theme.
We're so glad to have you! And you'll be happy to know that we're in the middle of creating theme editing tools that will allow our customers to use the Shopify 2.0 editor to make easier changes to their booking pages. In the meantime, reach out to us with any support requests, and we'll do all we can to help.
April 6, 2023
Great app if you need to sell tickets to an experience! I've needed changes and tweaks to the app several times over the couple of years I've used it, and the support I've received is always prompt and helpful.
Hey there Rockport Candle Company, thank you so much for being a faithful and successful customer for so long. You have brought so many happy people together through your candle-making experiences and we love having you as a customer! World, if you're ever in Rockport, Maine, check out their DIY experience. https://rockportcandlecompany.com/products/diy-candle-experience
March 7, 2023
This app is the clear winner after trying several ticket and event apps. The two essential features that push this app over the top are the custom email editors, and the ability for customers to assign their tickets to others. Also indispensable is the freedom the app creators have given merchants to customize the look of the app with CSS, allowing for a really seamless experience for the customer. The quick response time for developer help and the tight integration with Shopify POS are also features that are important to me and make this app a great solution :)
We're absolutely thrilled to have you as a customer! And we agree, the customizability of the Experiences app integration is a key part of the value we offer. It's fun to see how retail brands are doing fun stuff with it. Thank you for your positive review!
Feb. 22, 2023
Just installed it and it's pretty straight forward and easy to use! Really excited to be able to offer this off of the Airbnb platform and on my own site. I had a question and hit the chat button and someone got back to me within a minute or two and answered all my questions and was very helpful. So far, I'm stoked!
It's a delight to support you! Your experiences are fantastic and it's clear that you're helping lots of people in your community create fantastic memories together! We look forward to collaborating with you for a long time.
Feb. 3, 2023
I tried couple of apps for this kind of need. This one is my choice. Good app, guys are awesome, the support is very great.
We are thrilled to have you as a customer and have enjoyed assisting you in your setup!
Feb. 2, 2023
Working with the team at Experiences has been fantastic. They have been easy to reach and supportive in smoothing out the issues we faced.
We are extremely glad to be able to serve you. Your educational experiences for your customers are awesome!
Jan. 16, 2023
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Thank you!Thank you!Thank you!Thank you!Thank you!Thank you!Thank you!Thank you!Thank you!Thank you!Thank you!Thank you!Thank you!Thank you!Thank you!Thank you!Thank you!Thank you!Thank you!Thank you!Thank you!Thank you!Thank you!Thank you!Thank you!Thank you!Thank you!Thank you!Thank you!
Jan. 4, 2023
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Thank you for your positive review. We love having you as a customer! Yes, at this point our support is in English only but we have some tools that help is (mostly) communicate in your chosen language. We look forward to getting to know you better.
Oct. 19, 2022
We are very pleased with the Experiences app so far! It is our first time offering experiences on our store and the Experiences team has made it a seamless process and are always quick to respond to any queries.
Thank you for the positive note; we're really glad to have such an excellent brand like Jill Yoga on the Experiences platform! We love how you're bringing your customers together around your "dance.yoga.sport" mission for fun classes and fitness experiences.