All reviews

Rating Breakdown

  • 5
    81% (72 ratings)
  • 4
    9% (8 ratings)
  • 3
    3% (3 ratings)
  • 2
    1% (1 ratings)
  • 1
    6% (5 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 19, 2023

I must thank Mark for all the assistance he gave me in getting the app set up correctly. For a person who is just starting out, it can be very difficult to integrate the applications to the web, but Mark personally provides assistance via Zoom and chat, including reviewing the codes of the pages so that the application works correctly according to the needs and requirements of the client. The customer support service is very efficient like google, amazon or paypal. Recommended 100%. The app "Experiences: Events & Tickets." it is magnificent

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

We are very happy to have you as an Experiences customer! We look forward to the many, many people that will create happy memories together through the experiences you are offering. Thank you for your excellent review!

5 / 5 Share

June 8, 2023

I have found it useful. It is easy to add new times and to edit the group size. Since I have to sign up for other booking sites other than my website I do update the changes frequently. I know you don't have control over the other booking sites, such as trip advisor, but that sites is difficult to make daily changes. It would be great if the experience app would consolidate all the booking. Say if someone books on Airbnb experience my open capacity on the Experience App would know that and then reduce capacity accordingly. Thanks for you help. It would simplify my life if all my bookings came from my website and I only had to update changes with the Experience App--that would make me happy. Any thoughts on how to eliminate bookings on Trip Advisor and Airbnb and the 20% they charge would be appreciated.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We love having you as a customer (and you're our neighbor in Seattle)! We feel you on the challenge of the aggregators like TripAdvisor and AirBNB. We have been thinking about how we can serve here so we'll keep you in the loop. Thanks for making Seattle a more wonderful place with your bike tours!

5 / 5 Share

April 23, 2023

So far this app is proving to be a great addition. Fairly simple and intuitive to use, and help was easily and quickly available when I needed it. I am now exploring how to adjust the styling to better match my store theme.

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad to have you! And you'll be happy to know that we're in the middle of creating theme editing tools that will allow our customers to use the Shopify 2.0 editor to make easier changes to their booking pages. In the meantime, reach out to us with any support requests, and we'll do all we can to help.

5 / 5 Share

April 6, 2023

Great app if you need to sell tickets to an experience! I've needed changes and tweaks to the app several times over the couple of years I've used it, and the support I've received is always prompt and helpful.

Using app

Over 2 years

Total reviews

8

Average rating

5.0

Developer Reply

Hey there Rockport Candle Company, thank you so much for being a faithful and successful customer for so long. You have brought so many happy people together through your candle-making experiences and we love having you as a customer! World, if you're ever in Rockport, Maine, check out their DIY experience. https://rockportcandlecompany.com/products/diy-candle-experience

5 / 5 Share

March 7, 2023

This app is the clear winner after trying several ticket and event apps. The two essential features that push this app over the top are the custom email editors, and the ability for customers to assign their tickets to others. Also indispensable is the freedom the app creators have given merchants to customize the look of the app with CSS, allowing for a really seamless experience for the customer. The quick response time for developer help and the tight integration with Shopify POS are also features that are important to me and make this app a great solution :)

Using app

12 months

Total reviews

6

Average rating

5.0

Developer Reply

We're absolutely thrilled to have you as a customer! And we agree, the customizability of the Experiences app integration is a key part of the value we offer. It's fun to see how retail brands are doing fun stuff with it. Thank you for your positive review!

5 / 5 Share

Feb. 22, 2023

Just installed it and it's pretty straight forward and easy to use! Really excited to be able to offer this off of the Airbnb platform and on my own site. I had a question and hit the chat button and someone got back to me within a minute or two and answered all my questions and was very helpful. So far, I'm stoked!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

It's a delight to support you! Your experiences are fantastic and it's clear that you're helping lots of people in your community create fantastic memories together! We look forward to collaborating with you for a long time.

5 / 5 Share

Feb. 3, 2023

I tried couple of apps for this kind of need. This one is my choice. Good app, guys are awesome, the support is very great.

Store

Domeco

Using app

17 days

Total reviews

2

Average rating

5.0

Developer Reply

We are thrilled to have you as a customer and have enjoyed assisting you in your setup!

5 / 5 Share

Feb. 2, 2023

Working with the team at Experiences has been fantastic. They have been easy to reach and supportive in smoothing out the issues we faced.

Using app

4 months

Total reviews

6

Average rating

5.0

Developer Reply

We are extremely glad to be able to serve you. Your educational experiences for your customers are awesome!

5 / 5 Share

Jan. 16, 2023

Great!Great!Great!Great!Great!Great!Great! Great!Great!Great!Great!Great!Great!Great! Great!Great!Great!Great!Great!Great!Great! Great!Great!Great!Great!Great!Great!Great! Great!Great!Great!Great!Great!Great!Great! Great!Great!Great!Great!Great!Great!Great!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you!Thank you!Thank you!Thank you!Thank you!Thank you!Thank you!Thank you!Thank you!Thank you!Thank you!Thank you!Thank you!Thank you!Thank you!Thank you!Thank you!Thank you!Thank you!Thank you!Thank you!Thank you!Thank you!Thank you!Thank you!Thank you!Thank you!Thank you!Thank you!

5 / 5 Share

Jan. 4, 2023

サポートは多言語対応しているようで、とても安心して利用できます。 サポートスタッフはとても親切で、knowledgeableです。 基本機能で実現できなさそうな相談をしましたが、工夫やアイデアを凝らして提案をしてくれ、ほぼ希望通りの予約フォームが実現できました。 おすすめです!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your positive review. We love having you as a customer! Yes, at this point our support is in English only but we have some tools that help is (mostly) communicate in your chosen language. We look forward to getting to know you better.

5 / 5 Share

Dec. 29, 2022

The Experiences app has been great for our in-person classes. It makes ticketing a breeze, and I love that you can still customize the look and feel. We have been particularly impressed with Mark and Chip’s customer service! Any time we have a question, they are quick to respond and always so helpful. We could not recommend the Experiences app and team more!

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the positive review! We have enjoyed getting to know you and love the diversity of your experiences at The Works Seattle! For anyone reading this review: If you're in the Seattle area for any reason, book one of these exciting experiences and create a crafty memory with a friend! https://theworksseattle.com/collections/classes

5 / 5 Share

Nov. 9, 2022

App saves me a lot of headache and customer service has been excellent and quick! Would highly recommend this app!

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your positive review. Your Croydon Nature Tour looks amazing, and the setting is incredible! Thank you for being a valuable customer.

5 / 5 Share

Oct. 19, 2022

We are very pleased with the Experiences app so far! It is our first time offering experiences on our store and the Experiences team has made it a seamless process and are always quick to respond to any queries.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the positive note; we're really glad to have such an excellent brand like Jill Yoga on the Experiences platform! We love how you're bringing your customers together around your "dance.yoga.sport" mission for fun classes and fitness experiences.

5 / 5 Share

Oct. 14, 2022

The Experience App has helped us streamline our project bookings greatly. It is very easy to add new projects/events, as well as update or duplicate them. The integration with Shopify keeps all of our customer information and payments together. Highly recommend the app. Also, the team is available and responsive to questions, improvements, and suggestions.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Wow, thanks for the positive review! We've enjoyed collaborating with you and love what you're doing at Main Mercantile! We're really excited about your Shopify launch!

5 / 5 Share

Aug. 23, 2022

Amazing customer service and a really useful, reliable app for us. We like the ability to do multi-day bookings and really customize the look and content of the reminders emails (and that there are reminder emails available!!). Thanks Experiences folks!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your generous review! It has been a pleasure for us to serve you for so long, and love the role you play in your community through wild-hand.com. Your workshops look lovely and Philadelphia is lucky to have you!

5 / 5 Share

July 18, 2022

I love this app for creating professional workshop registration listings! It's easy to use! And best of all, if you need help, Mark, the developer, is super fast to respond! I have tried a couple other apps for workshop registration and none of them were as easy to use or looked a good. I highly recommend this app!

Using app

Almost 2 years

Total reviews

11

Average rating

4.7

Developer Reply

Thank you for your generous (and true!) review! We're glad you're enjoying the app and look forward to sharing in your success!

5 / 5 Share

June 22, 2022

Very impressed with this app. I had a problem, contacted help, and Chip fixed my issue remotely. Excellent service and nice app! Thank you!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your gracious review! Your farm looks amazing and your experiences (https://allsortsacres.ca/collections/farm-visits-events) look like they'd be fun and educational. We're glad to have you as a customer! 🐑 🐑 🐑 🐑 🐑

5 / 5 Share

June 14, 2022

The Experiences App fits perfectly into our website and helps us to manage our activities 'in house', some other apps have people leaving your website to book. The support is amazing and they listen to you, even to us small businesses :))

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Well, thank you very much! Not only is your positive review generous, your Northern Ireland experiences look amazing! The Craicing North Down Jewellery Making Hygge seems like it'd be an especially amazing time. We're very glad to have you as a customer!

5 / 5 Share

May 18, 2022

We at Boketto Club have been using the Experiences App to list and share a portfolio of meaningful experiences with teams around the world. The Experiences App is helping us to make the hybrid work environment more social and human - something that's touching the lives of people everyday. The functionality and flexibility of the Experiences App is what brought us to Shopify. Before looking into Shopify, we looked at the Experiences App because we aren't selling things but moments. Additionally, with it's strong integration with Shopify, it's helped the retail platform enter the experience economy. We see an incredible amount of growth in this industry and glad we are helping Shopify make that entrance through the Experiences App. The main pinpoint Experiences App solved for us was the ability to create a bespoke activity management solution with the power of e-commerce that Shopify brings. Other solutions in the market are simple ticketing and booking software solutions which are good for either events held on specific date/time or appointment management systems. The Experiences App allows you to list experiences that empowers the consumer to browse, compare and either pre-pay, reserve or enquire about an experience. This, while giving the organisers the back-end needed to handle complex bookings. Additionally, Mark and Chip from the Experiences App have been personally encouraging and supportive of our venture. They helped us code our brand attributes and offered one-to-one guidance on how we can make more use of the Experiences App. We are happy to be contacted for any additional information you may require on how Experiences App is becoming a core solution for us.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the awesome review. We love to hear how you're merging the best of experiences with selling merchandise. That's great and exactly what we're hoping to empower! You've got a great thing going and we look forward to experiencing your success!

5 / 5 Share

April 11, 2022

I've been really happy with Experiences for my class registrations. There've been hiccups as there would be with literally any technology, and every time I've had a question or issue, they've been super quick and gotten me back on track. At times, the app was not integrating with my theme correctly, and they popped in and fixed it. Other times, I needed to modify things as I learned about my needs and they were so helpful! This is an adaptable app with a friendly and helpful team- highly recommend!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Wow, we appreciate the thoughtful and positive review! Thank you for being our customer and bringing joy to your community through your workshops and classes at The Spool! 🪡