ExportYourStore: AI Cross‑List
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An absolute disaster of an app - avoid at all costs. The customer service (Melanie) is horrible. Syncing issues occur 24/7. Duplicate listings. Orders don't track. Inventory doesn't app. They also quite literally deleted thousands of listings of mine. Melanie has zero clue what is going on, and tells you things before checking with her own team. I wouldn't recommend this to anyone. And I RARELY leave bad reviews. But this one warrants it.
Thanks for your feedback. To clarify, due to a technical issue on our side, your account remained active for a full year without billing. When we began working on the issue, we removed the listings per your approval. However, we couldn’t re-export them until a new subscription was activated—which was ultimately declined. We’re always here to help, but reactivation is required for continued service.
Dont waste your time customer service is terrible. Great concept but nothing syncs correctly and doesnt work properly. They constantly have to "open a support ticket" for every issue and it takes days to fix. Variants DON'T sync over so its a HUGE headache. + you constantly have to upgrade. Also test one product before going from one platform to the next it will delete listings .... no help from customer service. Like i said good concept just the functionality just isnt there unfortunately.
Thanks for your feedback. We’re sorry to hear about your experience. Our team reviewed and addressed all reported issues in a timely manner. Regarding variants, some selling channels or categories don’t support them, so the app may split them into individual listings to ensure compatibility. We’re always working to improve and appreciate your input.
Better than vendoo and customer service is fire
Thanks so much! We’re thrilled to hear that—and we’re always here when you need us.
The team walked me through the whole process. My first cross-listing was done in under 10 minutes. The dashboard is clear and I can see exactly what’s selling. Totally worth it!
Love to hear that! We love making first-time cross-listing smooth and fast. We appreciate the kind words.
Tried out this app but it was not able to perform the features our store required such as only syncing inventory from 1 store location to etsy among other things. I had to find workarounds myself for some of the features because it took forever to hear back from support. Them messing up our inventory was a no go though so we decided to part ways, HOWEVER, ExportYourStore still has not deleted our account and store info after multiple requests to do so. Getting responses from them is like pulling teeth and I'm still getting emails about how I need to use the app more. I wouldn't suggest signing up for this app because they obviously still have some bugs to work out and features to improve. Luckily we had not paid yet but I still want our account info deleted. I would not have even given a review since it just didn't meet our store needs and we decided to move on but I feel like people should be aware of the poor customer service.
Thanks for your feedback, and we're really sorry for the trouble. Account deletion requests take up to 30 days, but we’re already on it. We’re also working on improving customer service response times—most issues are resolved quickly, but technical ones sometimes take longer as our dev team investigates. We appreciate your patience and are here if you need anything else!
I wish I could give zero stars. DO NOT SIGN UP for this app. Trying to cancel is impossible and they keep charging me even when I send them screenshots of my cancelation and of my charges in my account. This is criminal and they should not be allowed on Shopify.
Thank you for your feedback! We discovered that a billing glitch caused some confusion, and although it took longer than expected to resolve, it’s now fixed and a refund has been processed. We really appreciate your patience and understanding.
Great App & Amazing Customer Service! The team are extremely responsive and any issue has been quickly resolved.
I can’t thank Daniel enough for his outstanding support! After a long search and multiple challenges with my Amazon Handmade account, Daniel helped me upload my products seamlessly. His guidance and expertise made the entire process smooth and stress-free. The setup was perfect, and he provided clear instructions to resolve images and other issues, which saved me so much time. The customer service was top-notch, and I appreciate how responsive and helpful he was throughout the process. If you're looking for a reliable solution to manage your store and upload products effortlessly, I highly recommend working with Daniel and the team. Truly the best support experience I’ve had. Thank you again, Daniel!
ExportYourStore provides a highly professional service, with meticulous attention to detail at every step. Their team excels in clear and effective communication, ensuring that all client needs are understood and addressed promptly. From start to finish, they make the process smooth and seamless, delivering results that exceed expectations. If you're looking for a reliable and detail-oriented partner for your e-commerce needs, ExportYourStore is the perfect choice.
App would work wonders if it would just stop reporting items already sold on to Mutiple platforms.
Keeps disconnecting, no one answered chat to help Full review the software kept 1. Disconnecting 2. Making duplicated when reconnecting 3. When we questioned what they considered functional they didn't like it. Answers took. 7 to 10 days to get. Finally they terminated our account because they couldn't fix it and we asked for a refund so they didn't refund and just deleted the account. Mercari poshmark and depop would work 3 days in a row. Yair and Jairus have no answers either if they respond at all to the help request submissions. Also it doesn't update and refresh your invr tory consistently.
90 perfect, just missing a few features
Before connecting my stores i wrote to you and asked if it ok to connect different currencies ... Inquired request was wrongly replied and now we have to write all this: to whom it may concern, dear Sir, if your team update and cooperate we could try to make this Fix beneficial for both of us in less time and less stress and what is important a minor loss for us..as you 50 items been ruined and some of 1/3 are still not updated and or synced.... I have to reconsider my review/s about this company. I talked to 5 different people, One was clear and helpful worked on Saturday, buy doees not repling on odd days... So sending me from one guy to another is honestly not smart as for me, and not professional as not all team reads what above and understands...what happened. plz have a thought, if you be online for us this days! (no replies for yesterday at all - Monday was it) at least some questions above be answered and i could help this a thing: exp..tore work with you, right mates? Now i see that i need to renew token to shopify( just scared to do anything now as who know it can again change 1/6 of my prices in the shop) , 69 % of listings/products are not connected you are not replying 2nd day on what I asked a lot of questions above. First was how to enable price syncing.... So, customer service is also not good as to my case, you know I have another time zone here, i told you before, ...Meanwhile my guy is fixing the prices manually, the 50+ more items been destroyed... Black Friday in 3 days, the most important is price this time, guy went to football me from one to another....Black friday starts tomorrow
does not work and online help switched off - waste onf money avoid
It does export products quickly. It does not transfer categories properly, so those have to be adjusted manually by the marketplace structure. It does not import orders even tho the apps gather your billing, orders, and customer extensive data. The cost seems high for the limited features provided.
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