EZ PreOrder: Presale Manager
Start accepting preorders now with our simple presale manager
Rating
4.4
feedback
104
chart
#11,649
All reviews
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March 22, 2024
Does not seem to work on featured product!!
That is correct, the app currently only changes the button on the product page, not the featured product sections. However we are clear about stating this in the FAQ section of the app.
Feb. 29, 2024
It worked great on the first few products/orders, but when we tried to add it to another product, the pre-order button showed up, but shows an error when the customer clicks it. So definitely try clicking that pre-order button before you share the link with customers! There are a few bugs in how this app works with Shopify on the display side, but seems to work well on the order/financial side. You may have to play with settings on the product side to get things to work properly. Be sure to test it all the way prior to launch. Once it's all set up, seems to work well. Currently using this on 5-6 products for a few weeks.
Feb. 6, 2024
My experience with EZ preorder has been great. As a growing brand that needs to leverage the power of preorders this app has truly helped me to think about growing my brand from a practical standpoint, especially when dealing with minimum order quantities. The best part is the customer support. They were there to answer all of my questions!
Feb. 4, 2024
Support - Bitte um Hilfe !! App macht eigentlich einen guten Eindruck. Sieht gut aus. Leider funktioniert, trotz Unlimited Paket der Bulk für Artikel nicht. Da auch das Helpcenter dieser App nicht zu klicken ist, bitte ich um Hilfe auf diesem Weg. Ich brauche über 3000 Artikel mit Varianten in der Productlist, aber es geht nicht über die Bulk Funktion. Bitte um Hilfe !!
Hello, unfortunately the app cannot currently handle 3000 products. The current performance capacity for the app is around 600 products on the preorder list at once. We hope to be able to raise this limit in the future. We have sent you app credits to offset the subscription charge since the app cannot currently meet your requirements.
Feb. 3, 2024
Did not work. Uninstalled, but it permanently leaves a "back order" message on my product page. I cannot find a way to remove that. Very frustrated. I also just contacted support and the email bounced. [email protected]
Our support email was down for a few hours, it is back up now. Likely what happened is your "continue selling when out of stock" setting was changed on the product by the app based on your preorder setting. You have to go to the product and change this back, aside from this the app doesn't edit your code or leave any changes behind.
Jan. 28, 2024
The supporting team never answer to the email, I have reinstalled the app and again it asked me to pay.
We replied to your support request email immediately. We also sent you a $10 app credit to offset the charge immediately as well. When you uninstall an app the subscription automatically cancels so when you reinstall you have to reselect a plan this is the case with all apps.
Jan. 25, 2024
mauvaise application qui ne fonctionne pas !
This user was using an incompatible theme. We have a transparent list of incompatible themes on our FAQ page. This user was refunded in full as we do with all users that signup with an incompatible theme.
Jan. 13, 2024
One of our reels went viral to 100 million view so of course we sold out. But with a container on the way we decided to take preorders for the first time. Now we have over 700 orders in the pocket and new ones everyday. Thanks EZ PreOrder. You made it possible for to capture the sales. PlantTraps.com
Jan. 11, 2024
This app does exactly what it says it does. No complicated settings, no expensive plans, no hidden fees. Full recommendation.
Dec. 16, 2023
This app does what it says and nothing more. I used it successfully for my first pre-order campaign and it was reliable and without any surprises. That may not seem like a big deal, unless you've tried other pre-order apps (many of which seemed more impressive than this one), to later find out... they are making your store dependent on them, while doing stuff like... emailing my customers from their branded domain... and not offering an option to disable these emails, edit the content, change the from address, or remove the app without affecting all orders (had to delete them). And that's just one example. Please, please, please take this as a warning if you are a business/store owner and exploring pre-order apps. There are some very impressive looking pre-order apps out there. With amazing support, and hundreds of five star reviews. Do your research and read the one star and two star reviews. I wish I did that before experimenting with these "dream come true" apps, because it would have helped me avoid the lurking nightmare. How so? There are a series of surprises that are not obvious or apparent until it's too late. But, as you may discover, these unusual design and features are in place, in my opinion, to keep you, the store owner, stuck using them and paying month after month with very little choice (especially if you are deep into it and have used them for a lot of pre-orders, already). The only way out will be a major pain and you'll wonder how you missed the red flags. Because they were hidden, delayed, only showing themselves when the pre-orders start. But NOT this app. The simple, unsung hero. It has fewer reviews but hopefully if you are reading this, at least one review that can give you proper warning about pre-order apps in general. Except this one, which has not shocked me or done anything sneaky. It does what it says, it's straightforward. I am thankful. The limited nature, and bare bones features, are a relief... and the reasons why I am so fond of this app, EZ PreOrder. I would say "does what it says and nothing more" is a compliment, but in this context — compared to the other fancy pre-order apps out there — it is the only one I want to emphasize, if this review is to be helpful at all. You've been warned, and if you want to test the others first... remember, EZ PreOrder is here to save you.
Dec. 4, 2023
This is a great app - straightforward to set-up and use when we are out of stock!
Nov. 30, 2023
I upgraded and paid the for the upgrade and it didnt work at all. I contacted support and there was no answer. I am yet to recieve a refund.
This issue has since been resolved and the merchant now is now on the upgraded plan successfully. The issue was resolved in under an hour. This review was apparently left before that time span. Giving support very little time to address the concern before receiving the review.
Nov. 29, 2023
Does the job, easy setup and use - allows me to have more stuff in my store. "sold out" is no longer an issue. Love it.
Nov. 20, 2023
Awesome and vital app for fielding pre-orders before inventory is in stock
Nov. 20, 2023
Works really well, happy with the performance too as it doesn't impact our Core Web Vitals which is great. Support is awesome too!
Nov. 9, 2023
Quite impressed with this app. It's very easy to set-up and use. Fits well with our store theme. And we love that you can customise it to your specific pre-order needs. Simple and effective
Oct. 20, 2023
I liked how simple this app was to set up but seems to be missing some functionality. As it worked for the first product variant that opens when you select the product but didn't show for other product variations and vanished when you reselected the initial variation, even though I set it up to work the same for all variations.
In this case this means that the app needs some extra custom setup to work with your specific theme. This is the case with some themes, especially older ones. We have no history of you reaching out to support for help with this additional setup.