Shipway All in One Shipping
Best eCommerce Shipping Solution in India
Rating
4.6
feedback
412
chart
#648
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
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Less than a month
7%
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Less than a year
65%
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More than a year
28%
Reviews Summary
Shipway has received mixed reviews from users. While some customers have praised the app for its outstanding logistics solutions, seamless shipping process, and efficient value-added services like COD order confirmation and NDR automation suite, others have expressed dissatisfaction with the poor customer service, lack of responsiveness, and issues with order management. Positive themes include efficient logistics solutions, user-friendly Order Management System (OMS), and exceptional customer support from representatives like Rishabh and Shivam Sharma. On the other hand, negative themes revolve around poor communication, delayed pickups, RTO issues, and unresponsive customer service.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 9, 2024
One of the best all in one shipping solution with all the feature you will require for ecommerce store with a very competitive pricing
Nov. 8, 2024
We’ve had a fantastic experience using the Shipway app for our shipping operations. It has streamlined our entire process, from generating shipping labels and manifesting orders to tracking shipments and managing NDRs, ensuring that each package reaches our customers safely. Our customer queries related to shipping and tracking have reduced multifold, and our operations team’s efficiency has increased so much that we’ve even reassigned some staff to new responsibilities. A special mention goes to Shivam Sharma, our point of contact, who has been exceptionally polite and helpful throughout. In my experience, this is a must-have shipping app for any small or medium D2C brand in India.
Nov. 8, 2024
Shipway has been a fantastic addition to our toolkit! The customer service team is responsive and reliable, always ready to assist with any inquiries. The app is flexible and open to feature additions, making it ideal for starter brands looking for a tailored solution. It's also easy to integrate and streamline order processing, helping us deliver a smooth experience for our customers. Highly recommended for brands starting out!
Nov. 8, 2024
Fantastic service from this logistics platform! Kajal was incredibly efficient and helpful, ensuring timely and smooth delivery. Highly recommended!
Oct. 30, 2024
Shipway is a huge fraud company. Before activating your account, they call you repeatedly, and they even assign you a POC (point of contact). But after your account is activated and you’ve placed an order, they completely neglect your orders. They haven’t arranged a pickup for me for the past 10 days. This company is a waste of money; stay alert when dealing with them. Afterward, no one will answer your calls, and all the reviews here are fake.
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