Facebook & Instagram for Shopify

Facebook & Instagram

Seamlessly manage your Facebook and Instagram presence

Developer
View on App Store

Rating

3.7

feedback

4,187

Reviews

chart

#149

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    7%
  • Less than a month
    19%
  • Less than a year
    38%
  • More than a year
    31%

Reviews Summary

The reviews for this Shopify App are quite mixed, with a significant number of negative comments outweighing the positive ones. Users have reported issues with connecting their accounts, experiencing difficulties with the setup process, and facing challenges with the Meta Pixel integration. Some merchants have also expressed frustration with the lack of support and accountability from the app provider. On the positive side, a few users have found the app useful once properly set up, especially in terms of syncing product catalogs and running ads on Facebook and Instagram.

Highlights

Difficulties with account connection and setup process
Challenges with Meta Pixel integration
Lack of support and accountability
Usefulness once properly set up
Syncing product catalogs and running ads on Facebook and Instagram

Rating Breakdown

  • 5
    56% (2,340 ratings)
  • 4
    12% (503 ratings)
  • 3
    7% (279 ratings)
  • 2
    4% (159 ratings)
  • 1
    22% (906 ratings)

Reviews with Text

  • 73% (3,046)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 2, 2025

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

Best app

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2025

Store

Min butik

Using app

6 months

1 / 5 Share

Nov. 28, 2025

Unable to connect, everything is fine with the accounts, but the page tells me that it does not meet the requirements. After speaking with Meta support, they informed me that everything is fine with the portfolio and the pages. I do not know what else to do; it is impossible to connect.

Using app

About 4 hours

Total reviews

1

Average rating

1.0

5 / 5 Share

Nov. 28, 2025

Vraiment parfait : j'avais un problème d'installation du pixel et des boutiques sur mon site et l'assistance a été au top, mais vraiment, mon interlocutrice Filitonu a été tellement patiente et persévérante, me rappelant chaque jour au téléphone pour tenter de nouvelles approches pour me débloquer. On a vraiment cherché dans tous les sens et elle a fini par réussir à débloquer mes boutiques FB et Insta. Le pixel était non-vu à cause d'une erreur de ma part toute simple lors du test et pas du tout à cause de Meta. Je recommande et je remercie encore Filitonu car souvent on imagine que ces grosses entreprises ne prennent pas le temps de faire une assistance humaine alors que là clairement c'était tellement rassurant et aidant. Vraiment Facebook, gardez ce côté humain ça a une valeur énorme !

Using app

5 days

Total reviews

2

Average rating

5.0

All reviews

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