Omega Facebook Pixel Meta Feed
Facebook Pixel for Shopify, with conversion API support
Rating
4.7
feedback
838
chart
#536
All reviews
Review RSS Feed
Oct. 12, 2025
I have tried many fb pixel tracking softwares. This one is the best. The customer service is always ready to help. Thank you!!
Hi there, Thank you for letting us know about your dissatisfaction by updating your review from 5 to 1 star. We’re truly sorry for any inconvenience or frustration you experienced while using our app. Could you please share a bit more about what went wrong or what didn’t meet your expectations to our [email protected] email? Your feedback means a lot to us, and we’ll do our best to improve based on your experience. Our team has also sent you an email to offer further assistance, but we haven’t heard back yet. Please check your inbox and reply — we’d really appreciate another chance to support you and make things right!
March 11, 2023
This application is of substandard quality. Despite the availability of customer service within the first 24 hours, subsequent communication has been lacking. Additionally, the application experiences technical difficulties, resulting in poor transmission of event notifications.
Hi, Thanks for taking the time to let us know about your issue and we are sorry for the negative experience you had. Our support team has just received your request about the app and is contacting you to support it. We also send you an email regarding the matter, please check and let us know if you need any further assistance. We are terribly sorry again for any inconvenience caused. Best regards, Omega Team
July 28, 2022
i would not recommend this app to anyone! super confusing set up and the support just make you more confused! the instructions and videos they send you does not correlate with your business settings. ive used many apps in my 3 years of using shopify and these guys are by far the most terrible customer support. I would never recommend this guys to anyone!
Hello Thanks for taking the time to let us know your issue and we are sorry for the negative experience you had. We appreciate it if there is any chance that we can help you with the app from scratch, so please let us know if you need any assistance. We are terribly sorry again for any inconvenience caused. Best regards, Omega Team
Jan. 12, 2020
Site's homepage started taking long to load because it was waiting for code.jquery.com which may have something to do with this app. Also according to facebook pixel helper my main pixel was showing errors. Uninstalled app and rolled back theme.liquid and its now loading fast with no pixel issues. This app needs more work.
Hello there, Thanks for your review and for trying our app. For your feedback, we want to confirm that our application totally does not use jquery, so I don't think it is the problem that caused the slow loading issue on your store. Please reinstall the app and our team will help you find out the root problem. Regards, Omega Team