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This application is of substandard quality. Despite the availability of customer service within the first 24 hours, subsequent communication has been lacking. Additionally, the application experiences technical difficulties, resulting in poor transmission of event notifications.
Hi, Thanks for taking the time to let us know about your issue and we are sorry for the negative experience you had. Our support team has just received your request about the app and is contacting you to support it. We also send you an email regarding the matter, please check and let us know if you need any further assistance. We are terribly sorry again for any inconvenience caused. Best regards, Omega Team
i would not recommend this app to anyone! super confusing set up and the support just make you more confused! the instructions and videos they send you does not correlate with your business settings. ive used many apps in my 3 years of using shopify and these guys are by far the most terrible customer support. I would never recommend this guys to anyone!
Hello Thanks for taking the time to let us know your issue and we are sorry for the negative experience you had. We appreciate it if there is any chance that we can help you with the app from scratch, so please let us know if you need any assistance. We are terribly sorry again for any inconvenience caused. Best regards, Omega Team
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