All reviews

Rating Breakdown

  • 5
    94% (789 ratings)
  • 4
    2% (20 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (3 ratings)
  • 1
    3% (24 ratings)

Reviews with Text

  • 93% (777)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 24, 2024

Great service support from Omega. The app is super easy to use - it was recommended by an expert and I am not disappointed at the results at all. I cannot recommend this app enough. And the support is fantastic. Responsive and very helpful. Answered my questions re: EQS within seconds.

Using app

9 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the glowing review! ๐ŸŒŸ We're thrilled to hear about your positive experience with Omega and that our app has met your expectations. ๐Ÿš€๐Ÿ˜Š It's fantastic to know that the recommendation from an expert led you to us, and we're so pleased you're not disappointed with the results! ๐Ÿ™Œ๐Ÿ’ฏ We appreciate your recommendation and are delighted that our support team was responsive and helpful, addressing your questions promptly. If you ever have more inquiries or need assistance, feel free to reach out. Happy exploring and creating with our app! ๐ŸŽ‰๐Ÿ“ฑ

5 / 5 Share

Jan. 22, 2024

great app overall, support is very helpful, love love love

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

We're delighted to hear that you think our app is great overall! ๐ŸŽ‰ Thank you for the kind words about our support team โ€“ we're here to help! ๐Ÿ’ฌ๐Ÿ’™ It warms our hearts to know that you love our app. Your support means everything to us! ๐Ÿ˜Š๐Ÿ’• If you ever have more feedback or suggestions, feel free to share. Happy loving the app! ๐Ÿš€๐Ÿ“ฑ

5 / 5 Share

Jan. 22, 2024

excellent app!

Store

Lofaris

Using app

10 months

Total reviews

5

Average rating

3.4

Developer Reply

Thank you so much for your positive feedback! ๐ŸŒŸ We're thrilled to hear that you find our app excellent! ๐Ÿ˜Š Your support means a lot to us. If you have any suggestions or if there's anything specific you love about the app, feel free to share. Happy exploring! ๐Ÿš€

5 / 5 Share

Jan. 22, 2024

Reply was very timely and helped us a lot

Store

Reibii

Using app

3 months

Total reviews

7

Average rating

4.6

Developer Reply

โฐ๐Ÿš€ We're delighted to hear our timely response was helpful for you! ๐Ÿ’ช If there's anything else you need assistance with, feel free to reach out. We're here to help! ๐Ÿ˜Š #TimelyAssistance #HappyToHelp

5 / 5 Share

Jan. 21, 2024

Easy to use install and great support. Thank you Vincent for being the best! It is worth recommending.

Store

Rundeer

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

๐ŸŒŸ Easy installation, user-friendly interface, and top-notch support โ€“ we're thrilled to hear you had a great experience! ๐Ÿš€ A special shoutout to Vincent for being the best! ๐Ÿ‘ Thank you for recommending us. If you ever need assistance or have more feedback, we're here for you! ๐ŸŒˆ #CustomerSuccess #TopSupport

5 / 5 Share

Jan. 16, 2024

Great help on getting it setup correctly! Fast live chat and was able to fix the issues I had in the beginning.

Using app

7 days

Total reviews

6

Average rating

5.0

Developer Reply

๐Ÿš€ Thanks a bunch for your fantastic feedback! ๐ŸŒŸ We're thrilled to hear that our live chat support was able to swiftly assist you in getting everything set up correctly. ๐Ÿ’ปโš™๏ธ If you ever have more questions or run into any issues, don't hesitate to reach out. We're here to help! ๐Ÿค Happy tracking and thanks for choosing us! ๐Ÿ™Œ๐Ÿ˜Š

5 / 5 Share

Jan. 5, 2024

It has solved the problem of monitoring status very well for us. The customer service staff are very enthusiastic and patient in helping us. They are very nice and have a very professional team to solve related problems for us. Highly recommended.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

We're thrilled to hear that our solution has effectively tackled your monitoring status challenges! ๐Ÿš€ Our team is overjoyed to know you found our customer service team to be enthusiastic and patient โ€“ we're here to help and make your experience as smooth as possible. ๐Ÿ˜Š It's fantastic to have your recommendation, and we truly appreciate your kind words about our professional team.

5 / 5 Share

Jan. 4, 2024

Great app, makes managing multiple pixels easy. Helpful and quick customer service via the live chat, Samuel helped me out with some queries.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your positive feedback! ๐Ÿ™Œ We're thrilled to hear that our app has made managing multiple pixels easy for you. It's great to know that our customer service, especially via live chat, was helpful and quick in addressing your queries. If you have any further inquiries or need additional support, please don't hesitate to reach out. Thanks for choosing our app, and we're here to help whenever you need us! ๐Ÿ˜Š๐Ÿš€

5 / 5 Share

June 21, 2025

Absolutely! Here's the revised review using "well done": Well done, Omega Facebook Pixel! This app has truly transformed my Shopify experience. The seamless integration and user-friendly interface make tracking and optimizing Facebook ads a breeze. The detailed insights provided have significantly boosted my ad performance. Kudos to the developers for creating such a powerful and essential app for any Shopify store owner. Five stars without a doubt!

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your enthusiastic feedback! ๐ŸŒŸ We're thrilled to hear that our Omega Facebook Pixel app has had a transformative impact on your Shopify experience. We're delighted that the detailed insights provided have significantly boosted your ad performance. We greatly appreciate your five-star rating! If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing Omega Facebook Pixel! ๐Ÿ˜Š๐Ÿ™Œ๐Ÿš€

5 / 5 Share

Jan. 2, 2024

Absolutely perfect service, they even helped me with testing my pixel en purchase event. GREAT SERVICE!!!!

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

We're overjoyed to hear about your absolutely perfect service experience! ๐ŸŒŸ It's fantastic that our team could assist you with testing your pixel and purchase event. Your satisfaction is our priority, and we're thrilled that you had a great experience with us. If you ever need further assistance or have more questions, don't hesitate to reach out. Cheers to great service! ๐ŸŽ‰๐Ÿ˜Š

5 / 5 Share

Dec. 28, 2023

Very good experience, accurate data tracking, and very patient customer service

Store

ekyee

Using app

7 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your feedback! ๐ŸŒŸ It's fantastic to know that our data tracking has been accurate and that you found it helpful. We're also delighted to hear that our customer service team has been patient and supportive. Providing excellent customer service is a priority for us, and we're glad we could assist you effectively. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction. Thank you for choosing our app! ๐Ÿ˜Š๐Ÿ™Œ๐Ÿ“ˆ

5 / 5 Share

Dec. 27, 2023

JOY was very good and helped me solve many problems. I highly recommend it

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

That's wonderful to hear! ๐ŸŒŸ We're thrilled that Joy was able to assist you effectively and help you solve many problems. Providing excellent support is our priority, and we're glad that Joy was able to meet your needs. Thank you for your high recommendation! If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction. Thank you for choosing our service! ๐Ÿ˜Š๐Ÿ™Œ๐ŸŒˆ

5 / 5 Share

Dec. 19, 2023

Superb application, they are always there to help me as usual, and the pixel integration works wonderfully, thanks to Vincent for his help!

Store

Orlivia

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

Absolutely fantastic! ๐ŸŒŸ We're thrilled to hear that our application is serving you well, and a big shoutout to Vincent for being a superhero in helping you with the pixel integration! ๐Ÿฆธโ€โ™‚๏ธ๐Ÿ’ป If you ever need more assistance or have questions, we're here for you. Happy vibes and seamless integration ahead! ๐Ÿš€๐Ÿ˜Š #TeamAwesome #PixelPerfection

5 / 5 Share

Dec. 19, 2023

้žๅธธๅฅฝ

Store

Joshiny

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

ๅคชๆฃ’ไบ†๏ผ๐Ÿ˜Š ๆ„Ÿ่ฌๆ‚จ็š„่ฎš็พŽ๏ผๅฆ‚ๆžœๆ‚จๆœ‰ไปปไฝ•ๅ•้กŒๆˆ–้œ€่ฆ้€ฒไธ€ๆญฅ็š„ๅ”ๅŠฉ๏ผŒ่ซ‹้šจๆ™‚ๅ‘Š่จดๆˆ‘ๅ€‘ใ€‚ๆˆ‘ๅ€‘้šจๆ™‚ๆจ‚ๆ„็‚บๆ‚จๆœๅ‹™๏ผ๐ŸŒŸ

5 / 5 Share

Dec. 15, 2023

The app is an excellent platform that is not only powerful but also has an impressive customer support team. They respond quickly to user questions and communicate with users in a friendly way, making the entire experience enjoyable and easy.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your excellent review! ๐ŸŒŸ We're glad to hear that you find our app powerful and our customer support team impressive. If you have any further questions or need assistance, don't hesitate to reach out. We're here to help and ensure your continued satisfaction! ๐Ÿ˜Š๐Ÿ™Œ

5 / 5 Share

Dec. 14, 2023

The process is more complicated than the original version, and there is a charge for adding a second pixel. The rest is no problem. The customer service attitude is very good and helped me solve the problem.

Store

Kaxgs

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! ๐Ÿ˜Š๐ŸŒŸ We appreciate your understanding regarding the process and the charge for adding a second pixel. We're glad that our customer service team provided a great experience and helped you solve the problem. If you have any more questions or need assistance, feel free to reach out. We're here to help! ๐Ÿ‘๐Ÿ™Œ๐Ÿ˜„

5 / 5 Share

Dec. 14, 2023

Experience convenient and fast, customer service is very enthusiastic will take the initiative to solve the problem, have a better use of experience

Store

Nevayoo

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

We're delighted to hear that your experience was convenient and fast! ๐ŸŒŸ๐Ÿ˜Š It's wonderful to know that our customer service team was enthusiastic and proactive in solving any problems you encountered. We strive to provide a seamless and enjoyable experience for our users. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help and ensure you have an even better user experience. Thank you for your kind words and feedback! ๐Ÿ‘๐Ÿ™Œ

5 / 5 Share

April 10, 2024

Thank you for setting up the settings. Your assistance in configuring everything correctly is greatly appreciated. Your attention to detail and effort have made a significant difference. Following my earlier feedback: I've tried a bunch of other tracking apps, including GTM/GA4, but none of them really worked out. The event match quality never went above 6.9. Also, the customer service knowledge at these other apps was pretty disappointing. So, I've gone back to using Omega, and honestly, they're just the best. Their customer service is top-notch, with the technical know-how to actually fix issues instead of just complicating them. Plus, the tracking is smooth and quick in Meta Ads Manager, and the event match quality is the best I've seen, hitting 8.3.

Store

Lumingo

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

๐ŸŒŸ๐Ÿ˜Š We're glad that we could assist you in setting up the settings and ensuring everything is configured correctly. Your appreciation means a lot to us. We always strive to provide attention to detail and put in the effort to make a significant difference in our customers' experience. If you have any further questions or need any more assistance, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction! Thank you for your kind words! ๐Ÿ™Œ๐ŸŽ‰

5 / 5 Share

Dec. 12, 2023

good app ,good team

Using app

About 2 years

Total reviews

11

Average rating

5.0

Developer Reply

We appreciate your positive feedback! It's great to know you find our app impressive, and your acknowledgment of our team is truly encouraging. If you have any thoughts or suggestions, we're all ears. Thanks for choosing our app!

5 / 5 Share

Dec. 12, 2023

Omega is an app we've used for several years and it has always done a good job of tracking data for FB. We appreciate Rosie's technical support, which is timely and efficient. Helped us improve the data tracking code for cart and checkout. Highly looking forward to the results of the improvements.

Using app

8 months

Total reviews

5

Average rating

4.2

Developer Reply

Thank you for being a loyal Omega user! We're thrilled to hear that Omega has been effective in tracking Facebook Ad data over the years. We appreciate your positive feedback on Rosie's timely and efficient technical support, helping enhance your data tracking code for cart and checkout. We share your excitement about the upcoming improvements and look forward to continuing to provide value. Thanks for choosing Omega!