All reviews

Rating Breakdown

  • 5
    94% (819 ratings)
  • 4
    3% (25 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (3 ratings)
  • 1
    3% (22 ratings)

Reviews with Text

  • 93% (810)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 1, 2024

best customer support i have seen of any app on shopify!

Using app

About 2 months

Total reviews

5

Average rating

4.2

Developer Reply

Wow, thank you for the amazing compliment! ๐Ÿš€ We're thrilled to hear that our customer support stands out as the best you've experienced on any Shopify app. If you ever need assistance or have more feedback, we're always here for you. Cheers to smooth sailing with our app and beyond! ๐ŸŒŸ๐Ÿ˜Š

5 / 5 Share

Feb. 29, 2024

Il livello di assistenza offerto dal servizio clienti รจ stato davvero notevole. Ogni volta che mi sono trovato di fronte a un problema o a una difficoltร , il team ha dimostrato una prontezza e una disponibilitร  sorprendenti nel fornire supporto e risolvere la situazione nel minor tempo possibile. La loro competenza e cortesia hanno reso ogni interazione con loro estremamente positiva e mi hanno confermato la fiducia nel servizio offerto.

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Siamo davvero felici di sentire che il livello di assistenza fornito dal nostro servizio clienti รจ stato notevole per te. รˆ gratificante sapere che ogni volta che hai avuto un problema o una difficoltร , il nostro team รจ stato pronto e disponibile nel fornire supporto, risolvendo la situazione nel minor tempo possibile. La competenza e la cortesia dimostrate hanno reso ogni tua interazione con noi estremamente positiva, e siamo lieti di sapere che abbiamo confermato la tua fiducia nel servizio che offriamo. Grazie mille per le tue gentili parole e per la tua fiducia continua! ๐ŸŒŸ๐Ÿค

5 / 5 Share

Feb. 29, 2024

They help me good and very good support!

Store

Adreza

Using app

15 days

Total reviews

5

Average rating

5.0

Developer Reply

Hey there! ๐Ÿš€ Just wanted to drop a quick note to say a big thank you for your positive vibes about our Omega Facebook Pixel Ad Report app! We're super glad we could assist you well and that you've experienced very good support. If you ever need more help or have suggestions, feel free to hit us up. Cheers to your success! ๐ŸŒŸ๐Ÿ˜Š

5 / 5 Share

Feb. 29, 2024

Very happy with it! Thank you.

Store

Zenido

Using app

16 days

Total reviews

2

Average rating

5.0

Developer Reply

๐Ÿš€ We're thrilled to hear you're very happy with our Omega Facebook Pixel Ad Report! Thank you for your positive feedback. If there's anything else you need assistance with or any additional features you'd like to see, feel free to reach out. We're here to help! ๐ŸŒŸ๐Ÿ˜Š

5 / 5 Share

Feb. 29, 2024

It works, Support very helpful and available 24/7. I recommend.

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

๐ŸŒŸ Thank you for the double recommendation! ๐Ÿš€ We're delighted to hear that it works for you, and our 24/7 support has been helpful. Your satisfaction is our priority, and we appreciate your kind words. If you have any more feedback or need assistance, feel free to reach out. Happy recommending! ๐Ÿ˜Š๐ŸŒˆ #WorksPerfectly #HelpfulSupport #HighlyRecommended ๐ŸŒŸ

5 / 5 Share

Feb. 28, 2024

Great app! Support is very friendly and helpful.

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

๐ŸŒŸ Thank you for the wonderful feedback! ๐Ÿš€ We're thrilled to hear that you find our app great, and we're delighted that our support team has been friendly and helpful. If you ever have more questions or need assistance, don't hesitate to reach out. We appreciate your positive review! ๐Ÿ˜Š๐ŸŒˆ #GreatApp #FriendlySupport #CustomerSatisfaction ๐ŸŒŸ

5 / 5 Share

Feb. 26, 2024

So helpful, patient and responsive

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

๐ŸŒŸ Thank you for the kind words! We're delighted to hear that you found our support team helpful, patient, and responsive. ๐Ÿ˜Š๐Ÿ’ฌ If you ever have more questions or need assistance in the future, feel free to reach out. We're here to help! ๐Ÿš€๐Ÿค #HelpfulSupport #Patient #Responsive ๐Ÿ’™๐ŸŒŸ

5 / 5 Share

Feb. 22, 2024

TOP

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Fantastic to hear that you think we're at the top! ๐ŸŒŸ If you ever need assistance or have more feedback, feel free to reach out. Thanks a million for your positive vibes! ๐Ÿ‘๐Ÿ˜Š #TopTierExperience ๐Ÿš€๐ŸŒ

5 / 5 Share

Feb. 21, 2024

Store

Avni

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

๐ŸŒŸ Wow, thank you for the upgrade to a 5-star rating! ๐Ÿ˜Š We appreciate your support and are delighted to have met your expectations. If you ever need further assistance or have more feedback to share, we're here for you. Cheers to a fantastic experience! ๐ŸŒŸ๐Ÿ‘

5 / 5 Share

Feb. 21, 2024

Excellent customer service. Working quite well. Very happy with the pixel tracking thus far. A+

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! ๐ŸŒŸ We're thrilled to hear that you're pleased with our customer service and that the pixel tracking is meeting your expectations. Your satisfaction is our top priority, and we're delighted to have earned an A+ in your book! If you ever need anything else or have further feedback, please don't hesitate to reach out. We're here to help! ๐Ÿ˜Š

5 / 5 Share

Feb. 20, 2024

Great conversion tracking! Better than without the Omega app. Had conversions API installed manually before using this app and it was fine, but events weren't recording everything as well as it is now. Also the support is amazing. They answer straight away and fix any problems you have. I never have issues with conversion tracking anymore since I've been using this app!

Using app

18 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your glowing review! ๐ŸŒŸ We're thrilled to hear that our Omega app has significantly improved your conversion tracking experience. It's fantastic to know that our app is surpassing manual installations in terms of performance. We're delighted that you've found our support team to be prompt and effective in addressing any issues you encounter. Your satisfaction is our priority, and we're glad to hear that you no longer have any concerns with conversion tracking since using our app. If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to help! ๐Ÿš€

5 / 5 Share

Feb. 19, 2024

Best Customer service

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words! ๐Ÿ˜Š Providing the best customer service is our priority, and we're delighted to hear that you had a positive experience with us. If you ever need assistance or have any questions in the future, please don't hesitate to reach out. We're here to help make your experience as smooth and enjoyable as possible!

5 / 5 Share

July 4, 2025

Great app, I had a tracking issue unrelated to the app but Joy from support helped me resolve it anyways! Thank you very much!

Store

By Lenz

Using app

Over 1 year

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much for your positive feedback! ๐Ÿ˜Š We're thrilled to hear that you find our app great and that our support team could assist you promptly. If you ever have more questions or need further assistance, feel free to reach out. Happy to have you on board! ๐Ÿš€

5 / 5 Share

Feb. 14, 2024

Very good app and very good service, Vincent helped me so fast with my problem!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words about our app and the excellent service provided by Vincent. We're thrilled to hear that you had a very good experience and that Vincent was able to help you quickly with your problem. We'll make sure to convey your appreciation to Vincent for his prompt assistance. If you have any more questions or need further assistance, please don't hesitate to reach out ๐ŸŒŸ๐Ÿ˜Š๐Ÿ™Œ

5 / 5 Share

Feb. 5, 2024

We've been using the app for about a week now and we can already see the positive impact to our Facebook campaigns. I've reached out to support multiple times with a few questions. They are responsive and super helpful. Shout out to Niel for his on the spot assistance that resolved an issue today.

Using app

6 days

Total reviews

15

Average rating

5.0

Developer Reply

๐ŸŒŸ Wow, that's fantastic to hear! We're thrilled that our app has made a positive impact on your Facebook campaigns in just a week. It's great to know that our support team, especially Niel, provided responsive and helpful assistance to address your questions and resolve any issues. If you ever have more questions or need further support, feel free to reach out. Your success is our priority! ๐Ÿš€๐Ÿ˜Š

5 / 5 Share

Feb. 5, 2024

it's a great app to track ads conversions,and the support service is amazing.

Store

ELLIPAL

Using app

Over 1 year

Total reviews

4

Average rating

4.3

Developer Reply

๐Ÿš€ Thank you for the fantastic review! We're thrilled to hear that our app has been instrumental in tracking ad conversions for you, and we're delighted that you've had a positive experience with our support service. If you ever have more feedback or need assistance, don't hesitate to reach out. We appreciate your support! ๐Ÿ˜Š๐ŸŒŸ

5 / 5 Share

Feb. 4, 2024

support is great, track everything timely. Team customize feeds exacly what I need. Recommended

Using app

4 days

Total reviews

6

Average rating

5.0

Developer Reply

๐ŸŒŸ Thank you for your glowing feedback! We're thrilled to hear that our support team has met your expectations, and our timely tracking and customized feeds align perfectly with your needs. Your recommendation means a lot to us! If you ever have more feedback or need further assistance, feel free to reach out. We're here to help and appreciate your support! ๐Ÿš€๐Ÿ˜Š

5 / 5 Share

Feb. 2, 2024

So far I like the Omega app and the customer support I received from Tracy and Niel has been incredible. Thank you!

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're thrilled to hear that you're enjoying the Omega app and that Tracy and Niel provided you with incredible customer support. We'll be sure to pass along your appreciation to them. If you have any further questions or need assistance, don't hesitate to reach out. We appreciate your support! ๐ŸŒŸ๐Ÿ‘

5 / 5 Share

Jan. 31, 2024

My colleague recommended this app to me. Thank you so much to the 5-star customer service team-Anna for helping me with her expertise on how to install!

Store

Pecute

Using app

7 days

Total reviews

5

Average rating

5.0

Developer Reply

We're thrilled to hear that your colleague recommended our app, and we appreciate your kind words about our 5-star customer service team, especially Anna! ๐ŸŒŸ Thank you for acknowledging Anna's expertise and the assistance she provided in guiding you through the installation process. If you have any more questions or need further support, feel free to reach out. We're here to help and glad to have you on board! ๐Ÿ˜Š๐Ÿš€

5 / 5 Share

Jan. 31, 2024

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-star rating! โญ๏ธ We truly appreciate your support and are delighted that you've had a positive experience. If there's anything else we can do for you, feel free to let us know. We're here to help! ๐Ÿ˜Š๐ŸŒŸ