All reviews

Rating Breakdown

  • 5
    94% (805 ratings)
  • 4
    3% (25 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (3 ratings)
  • 1
    2% (21 ratings)

Reviews with Text

  • 92% (788)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 4, 2024

excellent, customer service.

Store

Velexen

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear that you had an excellent experience with our customer service! ๐ŸŒŸ If there's anything more we can assist you with or if you have any feedback to share, please feel free to let us know. Your satisfaction is our priority! Thank you for choosing our services. ๐Ÿ’™

5 / 5 Share

March 1, 2024

Tracy The Magician. We were Facing issues with the event score and were unable to understand what to do later I asked for help & Got superb Support from Tracy. She explained the issue and also Solved that for me. She is a real gem, as well as the Omega App, is a Lifesaver. Easy to set up and effective. Hail Omega & Tracy.

Store

Trekmad

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Wow, it sounds like Tracy worked her magic! ๐ŸŽฉโœจ We're thrilled to hear that Tracy provided superb support, helping you understand and resolve the event score issues. She's indeed a gem in our team! We're also delighted to know that the Omega App has been a lifesaver for youโ€”easy to set up and effective. Hail Omega & Tracy! ๐Ÿš€๐ŸŒŸ If you ever need more assistance or have further feedback, feel free to let us know. Here's to continued success with the Omega App! ๐Ÿฅณ๐Ÿ˜Š

5 / 5 Share

March 1, 2024

best customer support i have seen of any app on shopify!

Using app

About 2 months

Total reviews

5

Average rating

4.2

Developer Reply

Wow, thank you for the amazing compliment! ๐Ÿš€ We're thrilled to hear that our customer support stands out as the best you've experienced on any Shopify app. If you ever need assistance or have more feedback, we're always here for you. Cheers to smooth sailing with our app and beyond! ๐ŸŒŸ๐Ÿ˜Š

5 / 5 Share

Feb. 29, 2024

Il livello di assistenza offerto dal servizio clienti รจ stato davvero notevole. Ogni volta che mi sono trovato di fronte a un problema o a una difficoltร , il team ha dimostrato una prontezza e una disponibilitร  sorprendenti nel fornire supporto e risolvere la situazione nel minor tempo possibile. La loro competenza e cortesia hanno reso ogni interazione con loro estremamente positiva e mi hanno confermato la fiducia nel servizio offerto.

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Siamo davvero felici di sentire che il livello di assistenza fornito dal nostro servizio clienti รจ stato notevole per te. รˆ gratificante sapere che ogni volta che hai avuto un problema o una difficoltร , il nostro team รจ stato pronto e disponibile nel fornire supporto, risolvendo la situazione nel minor tempo possibile. La competenza e la cortesia dimostrate hanno reso ogni tua interazione con noi estremamente positiva, e siamo lieti di sapere che abbiamo confermato la tua fiducia nel servizio che offriamo. Grazie mille per le tue gentili parole e per la tua fiducia continua! ๐ŸŒŸ๐Ÿค

5 / 5 Share

Feb. 29, 2024

They help me good and very good support!

Store

Adreza

Using app

15 days

Total reviews

5

Average rating

5.0

Developer Reply

Hey there! ๐Ÿš€ Just wanted to drop a quick note to say a big thank you for your positive vibes about our Omega Facebook Pixel Ad Report app! We're super glad we could assist you well and that you've experienced very good support. If you ever need more help or have suggestions, feel free to hit us up. Cheers to your success! ๐ŸŒŸ๐Ÿ˜Š

5 / 5 Share

Feb. 29, 2024

Very happy with it! Thank you.

Store

Zenido

Using app

16 days

Total reviews

3

Average rating

5.0

Developer Reply

๐Ÿš€ We're thrilled to hear you're very happy with our Omega Facebook Pixel Ad Report! Thank you for your positive feedback. If there's anything else you need assistance with or any additional features you'd like to see, feel free to reach out. We're here to help! ๐ŸŒŸ๐Ÿ˜Š

5 / 5 Share

Feb. 29, 2024

It works, Support very helpful and available 24/7. I recommend.

Using app

4 months

Total reviews

5

Average rating

5.0

Developer Reply

๐ŸŒŸ Thank you for the double recommendation! ๐Ÿš€ We're delighted to hear that it works for you, and our 24/7 support has been helpful. Your satisfaction is our priority, and we appreciate your kind words. If you have any more feedback or need assistance, feel free to reach out. Happy recommending! ๐Ÿ˜Š๐ŸŒˆ #WorksPerfectly #HelpfulSupport #HighlyRecommended ๐ŸŒŸ

5 / 5 Share

Feb. 28, 2024

Great app! Support is very friendly and helpful.

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

๐ŸŒŸ Thank you for the wonderful feedback! ๐Ÿš€ We're thrilled to hear that you find our app great, and we're delighted that our support team has been friendly and helpful. If you ever have more questions or need assistance, don't hesitate to reach out. We appreciate your positive review! ๐Ÿ˜Š๐ŸŒˆ #GreatApp #FriendlySupport #CustomerSatisfaction ๐ŸŒŸ

5 / 5 Share

Feb. 26, 2024

So helpful, patient and responsive

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

๐ŸŒŸ Thank you for the kind words! We're delighted to hear that you found our support team helpful, patient, and responsive. ๐Ÿ˜Š๐Ÿ’ฌ If you ever have more questions or need assistance in the future, feel free to reach out. We're here to help! ๐Ÿš€๐Ÿค #HelpfulSupport #Patient #Responsive ๐Ÿ’™๐ŸŒŸ

4 / 5 Share

Feb. 26, 2024

wel wat vertraging maar goed geholpen

Using app

11 days

Total reviews

3

Average rating

4.7

Developer Reply

๐ŸŒŸ Dank je wel voor je feedback! We waarderen je eerlijke review. Het spijt ons voor eventuele vertraging, maar we zijn blij te horen dat je goed geholpen bent. Als je verdere vragen hebt of meer feedback wilt delen, aarzel dan niet om contact met ons op te nemen. We staan klaar om te helpen! ๐Ÿค๐Ÿ˜Š #Klantenservice #Feedback #Verbetering ๐Ÿ’™๐ŸŒ

5 / 5 Share

Feb. 21, 2024

Store

Avni

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

๐ŸŒŸ Wow, thank you for the upgrade to a 5-star rating! ๐Ÿ˜Š We appreciate your support and are delighted to have met your expectations. If you ever need further assistance or have more feedback to share, we're here for you. Cheers to a fantastic experience! ๐ŸŒŸ๐Ÿ‘

5 / 5 Share

Feb. 21, 2024

Excellent customer service. Working quite well. Very happy with the pixel tracking thus far. A+

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! ๐ŸŒŸ We're thrilled to hear that you're pleased with our customer service and that the pixel tracking is meeting your expectations. Your satisfaction is our top priority, and we're delighted to have earned an A+ in your book! If you ever need anything else or have further feedback, please don't hesitate to reach out. We're here to help! ๐Ÿ˜Š

5 / 5 Share

Feb. 19, 2024

Best Customer service

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words! ๐Ÿ˜Š Providing the best customer service is our priority, and we're delighted to hear that you had a positive experience with us. If you ever need assistance or have any questions in the future, please don't hesitate to reach out. We're here to help make your experience as smooth and enjoyable as possible!

5 / 5 Share

July 4, 2025

Great app, I had a tracking issue unrelated to the app but Joy from support helped me resolve it anyways! Thank you very much!

Store

By Lenz

Using app

Over 1 year

Total reviews

11

Average rating

5.0

Developer Reply

Thank you so much for your positive feedback! ๐Ÿ˜Š We're thrilled to hear that you find our app great and that our support team could assist you promptly. If you ever have more questions or need further assistance, feel free to reach out. Happy to have you on board! ๐Ÿš€

5 / 5 Share

Feb. 5, 2024

We've been using the app for about a week now and we can already see the positive impact to our Facebook campaigns. I've reached out to support multiple times with a few questions. They are responsive and super helpful. Shout out to Niel for his on the spot assistance that resolved an issue today.

Using app

6 days

Total reviews

15

Average rating

5.0

Developer Reply

๐ŸŒŸ Wow, that's fantastic to hear! We're thrilled that our app has made a positive impact on your Facebook campaigns in just a week. It's great to know that our support team, especially Niel, provided responsive and helpful assistance to address your questions and resolve any issues. If you ever have more questions or need further support, feel free to reach out. Your success is our priority! ๐Ÿš€๐Ÿ˜Š

5 / 5 Share

Feb. 5, 2024

it's a great app to track ads conversions,and the support service is amazing.

Store

ELLIPAL

Using app

Over 1 year

Total reviews

5

Average rating

4.4

Developer Reply

๐Ÿš€ Thank you for the fantastic review! We're thrilled to hear that our app has been instrumental in tracking ad conversions for you, and we're delighted that you've had a positive experience with our support service. If you ever have more feedback or need assistance, don't hesitate to reach out. We appreciate your support! ๐Ÿ˜Š๐ŸŒŸ

5 / 5 Share

Feb. 4, 2024

support is great, track everything timely. Team customize feeds exacly what I need. Recommended

Using app

4 days

Total reviews

6

Average rating

5.0

Developer Reply

๐ŸŒŸ Thank you for your glowing feedback! We're thrilled to hear that our support team has met your expectations, and our timely tracking and customized feeds align perfectly with your needs. Your recommendation means a lot to us! If you ever have more feedback or need further assistance, feel free to reach out. We're here to help and appreciate your support! ๐Ÿš€๐Ÿ˜Š

5 / 5 Share

Jan. 31, 2024

My colleague recommended this app to me. Thank you so much to the 5-star customer service team-Anna for helping me with her expertise on how to install!

Store

Pecute

Using app

7 days

Total reviews

5

Average rating

5.0

Developer Reply

We're thrilled to hear that your colleague recommended our app, and we appreciate your kind words about our 5-star customer service team, especially Anna! ๐ŸŒŸ Thank you for acknowledging Anna's expertise and the assistance she provided in guiding you through the installation process. If you have any more questions or need further support, feel free to reach out. We're here to help and glad to have you on board! ๐Ÿ˜Š๐Ÿš€

5 / 5 Share

Jan. 31, 2024

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the 5-star rating! โญ๏ธ We truly appreciate your support and are delighted that you've had a positive experience. If there's anything else we can do for you, feel free to let us know. We're here to help! ๐Ÿ˜Š๐ŸŒŸ

5 / 5 Share

Jan. 29, 2024

good

Using app

5 days

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for the positive feedback! We're delighted to hear that you find our app good. If there's anything specific you enjoyed or if you have any suggestions for improvement, we'd love to hear more from you. Your input helps us enhance the user experience. ๐Ÿ˜Š๐Ÿ‘