Flexify: Facebook Product Feed
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Great customer support. The new superfeed works much better than the old one. Highly recommend switching so that you have more accurate data.
Great app and great support! I am using this for Facebook Ads and Google Ads. Very recommended and much better of all the other apps I've tested!
Diese App ist großartig! Works for Pinterest too! Instead of pinning one product at a time from our website (very time consuming!), we used the Flexify .xml feed as the data source that syncs/uploads our products to Pinterest. From there we created product groups and set up our ads, boards, and Pinterest shop. This app saved us a ton of time especially since the Pinterest sales channel is no longer available. Customer service was responsive, friendly, and helpful!
It's good so far, but with the (Facebook APPS) categories created automatically in my Facebook-Catalogue. I don't understand how I can create categories here! The products are unfortunately not categorized as they are created at shopify. Overall, however, the APP works better than the others.
Hi there, Thanks for your review. Regarding the collections: Unfortunately, Facebook does not have a collection concept like Shopify does. Facebook has "product sets" which work in a slightly different way. While there is no straightforward way to map Shopify collections to Facebook product sets, you still have a number of options to achieve a product segmentation that resembles your collection. Please reach out to us at [email protected] and we would be happy to explore those options with you. Daniel
We love using Flexify for our Facebook Catalogs. Pulling across the product data feed is super easy and they support they offer is amazing!
Amazing product & Support. I could not run successful digital marketing campaigns without this application. Thank you for your continued support and optimizations.
Fantastic apps, and great customer service! Our product catalog feed wasn't working, and Flexify fixed it promptly with speedy replies :)
I had an inventory issue. Sent an email to the support. They solved my issue in a day. 5 stars customer service.
Your app is not working! Check your data feed file is available at the URL you provided, then add the URL again. You can check by opening a new tab and pasting the URL to see if the file downloads.
Hi Juri Elle, This is Daniel from Flexify. Sorry to hear you are having trouble. This sounds like a common configuration error that can easily be fixed. However only you can do it from your side since it has nothing to do with our app. Please do not hesitate to reach out for help @[email protected]
It's a great app that helps you run dynamic ads on Facebook. The process is seamless, and their customer support team is fast and helpful.
We've been using this app for a while - does the job nicely. Customer service response time can be a bit quicker - I recommend this app
What do I do when this warning shows up? The HTTP server hosting the feed did not understand the request we made. This usually happens if the remote server doesn't support the chosen protocol or authentication method. Please ask your feed provider to check their server logs for more information and verify that your feed settings are correct.
Created a feed within a 'shopify business manager' making it impossible for us to connect the pixel. Although the feed it generated seemed ok it was un-usable due to this weird creation in another business manager. Poor customer service to rectify so had to delete the app and use another one.
Hi there, Our app does never touch your Facebook business manager account or your theme/pixel code. We made that technically impossible! I think you are confusing us with Shopify's Facebook Sales Channel, which indeed adds a catalog to your Facebook business manager. Please reach out to us again and we'll try to clear up any confusion around that. But in short: 1) Ignore the catalog that Shopify's Facebook Sales Channel creates and 2) set up a fresh catalog with the flexify feed as a data source and 3) connect that catalog to your FB pixel. Hope that helps, Dominik
Good customer service, great to sync my catalog to start using dynamic ads, cheers from Mexico!!!!!!
Fantastic, prompt support from Daniel from Flexify, even on the free plan. Because of their email support, I was able to implement the app very quickly and generate a RSS feed for the Facebook catalogue, even though my store has 2,600 variants. I will definitely upgrade to the paid plan soon.
Great app, very easy to use - and the customer support is outstanding! Very responsive and helpful! Highly recommended!
So i was having trouble getting flexify to send my products to a catalog in FB so i reached out to them. Daniel was great in helping me rectify the problem. Wish i had emailed them before wasting a whole weekend trying to figure out how to connect to Instagram. He helped me right away by emailing me just what i needed. My file was simply too large. Only thing i would say is Flexify needs some type of error code letting us know that but all in all great app.
Works like a charm. Helpful support when I ask a question that is not in the docs provided. DPA is where it is at! Now If I could review the shopify review process...
The app is super simple to use. But it was also great that their customer support is extremely responsive and helpful!
great app, great service ............................................................................
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