All reviews

Rating Breakdown

  • 5
    76% (110 ratings)
  • 4
    3% (5 ratings)
  • 3
    3% (4 ratings)
  • 2
    3% (4 ratings)
  • 1
    14% (20 ratings)

Reviews with Text

  • 97% (139)
Review RSS Feed Review RSS Feed

4 / 5 Share

June 23, 2020

The product works well and does what it says it will do. The issue to be careful of is not so much the product, however that going into using this, you still need to understand what it can and can't address. Remarketing and the broken standards between Facebook and Shopify and Google aren't magically solved by using different feed apps. They can help tremendously - though you will still need a broad understanding of what is needed and what the various limitations are to ensure success. Highly suggest also looking into support from digital marketing experts as well to fully scope out the challenges ahead and what can and can't be done to integrate the many systems and platforms out there.

Using app

27 days

Total reviews

15

Average rating

4.1

Developer Reply

Hi Number 9 Fashion, This is Daniel from Flexify. Thanks for your valuable feedback, and we 100% agree - it is tough navigating the different platforms and a digital expert is always helpful to really get the most out of an ad campaign.

5 / 5 Share

June 11, 2020

Customer service is amazing! Daniel helped me understand and solve a problem I've been struggling with for quite a while. It never took him more than a few hours to respond - absolutely brilliant

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2020

Fantastic app with a easy way to do re-targeting and great support from Daniel! Many thanks for all your time.

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 31, 2020

The support team has proven to be very quick and responsive to our needs. They have proven to us thru their support and dedications that they truly care about their clients success,

Store

Speidel

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 24, 2020

Very easy to use. Support is fast response and very helpful. I will definitely recommend this app. :)

Using app

About 1 year

Total reviews

6

Average rating

4.7

3 / 5 Share

Feb. 7, 2020

I had been paying for this app for over a year and it was not been working properly because I hadn't set it up properly. The instructions weren't clear and as a result, I missed steps. I have heard from others who use this app that it works well, but make sure you are setting it up correctly and follow all of the instructions. And double-check it is installed correctly! Just because you "enable" something, does not mean it doesn't require further steps.

Using app

Over 1 year

Total reviews

7

Average rating

4.1

Developer Reply

Hi The Sleep Shirt, Sorry to hear you are having trouble. I hope I was able to help you in the meantime. Please do not hesitate to reach out if you have any further questions: [email protected]

4 / 5 Share

Jan. 29, 2020

app seems to work now thanks to the support. unfortunately it still have some issues as all products have no google_product_category

Store

Thaluta

Using app

About 4 hours

Total reviews

4

Average rating

3.8

5 / 5 Share

Jan. 10, 2020

Been using Flexify for a few years to sync products to FB. Works good. Scheduled syncs are convenient. Good customer service.

Using app

Almost 2 years

Total reviews

14

Average rating

5.0

5 / 5 Share

Jan. 3, 2020

Great customer support. The new superfeed works much better than the old one. Highly recommend switching so that you have more accurate data.

Using app

About 1 month

Total reviews

9

Average rating

4.4

5 / 5 Share

Dec. 6, 2019

Great app and great support! I am using this for Facebook Ads and Google Ads. Very recommended and much better of all the other apps I've tested!

Store

okäse

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 25, 2019

Diese App ist großartig! Works for Pinterest too! Instead of pinning one product at a time from our website (very time consuming!), we used the Flexify .xml feed as the data source that syncs/uploads our products to Pinterest. From there we created product groups and set up our ads, boards, and Pinterest shop. This app saved us a ton of time especially since the Pinterest sales channel is no longer available. Customer service was responsive, friendly, and helpful!

Using app

About 1 month

Total reviews

1

Average rating

5.0

3 / 5 Share

Nov. 15, 2019

It's good so far, but with the (Facebook APPS) categories created automatically in my Facebook-Catalogue. I don't understand how I can create categories here! The products are unfortunately not categorized as they are created at shopify. Overall, however, the APP works better than the others.

Using app

1 day

Total reviews

1

Average rating

3.0

Developer Reply

Hi there, Thanks for your review. Regarding the collections: Unfortunately, Facebook does not have a collection concept like Shopify does. Facebook has "product sets" which work in a slightly different way. While there is no straightforward way to map Shopify collections to Facebook product sets, you still have a number of options to achieve a product segmentation that resembles your collection. Please reach out to us at [email protected] and we would be happy to explore those options with you. Daniel

5 / 5 Share

Nov. 12, 2019

We love using Flexify for our Facebook Catalogs. Pulling across the product data feed is super easy and they support they offer is amazing!

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 10, 2019

Amazing product & Support. I could not run successful digital marketing campaigns without this application. Thank you for your continued support and optimizations.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 1, 2019

Fantastic apps, and great customer service! Our product catalog feed wasn't working, and Flexify fixed it promptly with speedy replies :)

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 25, 2019

Excelente aplicación para sincronizar tu catalogo de facebook con shopify, en menos de 5 minutos está listo el feed!.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2019

I had an inventory issue. Sent an email to the support. They solved my issue in a day. 5 stars customer service.

Using app

9 days

Total reviews

3

Average rating

5.0

1 / 5 Share

Aug. 10, 2019

Your app is not working! Check your data feed file is available at the URL you provided, then add the URL again. You can check by opening a new tab and pasting the URL to see if the file downloads.

Using app

11 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi Juri Elle, This is Daniel from Flexify. Sorry to hear you are having trouble. This sounds like a common configuration error that can easily be fixed. However only you can do it from your side since it has nothing to do with our app. Please do not hesitate to reach out for help @[email protected]

5 / 5 Share

July 9, 2019

It's a great app that helps you run dynamic ads on Facebook. The process is seamless, and their customer support team is fast and helpful.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

4 / 5 Share

June 24, 2019

We've been using this app for a while - does the job nicely. Customer service response time can be a bit quicker - I recommend this app

Using app

Over 2 years

Total reviews

19

Average rating

4.5