All reviews

Rating Breakdown

  • 5
    79% (109 ratings)
  • 4
    4% (5 ratings)
  • 3
    3% (4 ratings)
  • 2
    2% (3 ratings)
  • 1
    12% (17 ratings)

Reviews with Text

  • 99% (137)
Review RSS Feed Review RSS Feed

4 / 5 Share

Jan. 29, 2020

app seems to work now thanks to the support. unfortunately it still have some issues as all products have no google_product_category

Store

Thaluta

Using app

About 4 hours

Total reviews

4

Average rating

3.8

5 / 5 Share

Jan. 10, 2020

Been using Flexify for a few years to sync products to FB. Works good. Scheduled syncs are convenient. Good customer service.

Using app

Almost 2 years

Total reviews

12

Average rating

5.0

5 / 5 Share

Jan. 3, 2020

Great customer support. The new superfeed works much better than the old one. Highly recommend switching so that you have more accurate data.

Using app

About 1 month

Total reviews

9

Average rating

4.4

5 / 5 Share

Dec. 6, 2019

Great app and great support! I am using this for Facebook Ads and Google Ads. Very recommended and much better of all the other apps I've tested!

Store

okäse

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 25, 2019

Diese App ist großartig! Works for Pinterest too! Instead of pinning one product at a time from our website (very time consuming!), we used the Flexify .xml feed as the data source that syncs/uploads our products to Pinterest. From there we created product groups and set up our ads, boards, and Pinterest shop. This app saved us a ton of time especially since the Pinterest sales channel is no longer available. Customer service was responsive, friendly, and helpful!

Using app

About 1 month

Total reviews

1

Average rating

5.0

3 / 5 Share

Nov. 15, 2019

It's good so far, but with the (Facebook APPS) categories created automatically in my Facebook-Catalogue. I don't understand how I can create categories here! The products are unfortunately not categorized as they are created at shopify. Overall, however, the APP works better than the others.

Using app

1 day

Total reviews

1

Average rating

3.0

Developer Reply

Hi there, Thanks for your review. Regarding the collections: Unfortunately, Facebook does not have a collection concept like Shopify does. Facebook has "product sets" which work in a slightly different way. While there is no straightforward way to map Shopify collections to Facebook product sets, you still have a number of options to achieve a product segmentation that resembles your collection. Please reach out to us at [email protected] and we would be happy to explore those options with you. Daniel

5 / 5 Share

Nov. 12, 2019

We love using Flexify for our Facebook Catalogs. Pulling across the product data feed is super easy and they support they offer is amazing!

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 10, 2019

Amazing product & Support. I could not run successful digital marketing campaigns without this application. Thank you for your continued support and optimizations.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 1, 2019

Fantastic apps, and great customer service! Our product catalog feed wasn't working, and Flexify fixed it promptly with speedy replies :)

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 25, 2019

Excelente aplicación para sincronizar tu catalogo de facebook con shopify, en menos de 5 minutos está listo el feed!.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2019

I use the app to integrate Shopify products with Facebook. It works well, can't complain for free. https://bada-bean.com

Using app

About 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 24, 2019

I had an inventory issue. Sent an email to the support. They solved my issue in a day. 5 stars customer service.

Using app

9 days

Total reviews

3

Average rating

5.0

1 / 5 Share

Aug. 10, 2019

Your app is not working! Check your data feed file is available at the URL you provided, then add the URL again. You can check by opening a new tab and pasting the URL to see if the file downloads.

Using app

11 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi Juri Elle, This is Daniel from Flexify. Sorry to hear you are having trouble. This sounds like a common configuration error that can easily be fixed. However only you can do it from your side since it has nothing to do with our app. Please do not hesitate to reach out for help @[email protected]

5 / 5 Share

July 9, 2019

It's a great app that helps you run dynamic ads on Facebook. The process is seamless, and their customer support team is fast and helpful.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

4 / 5 Share

June 24, 2019

We've been using this app for a while - does the job nicely. Customer service response time can be a bit quicker - I recommend this app

Using app

Over 2 years

Total reviews

18

Average rating

4.5

5 / 5 Share

June 16, 2019

What do I do when this warning shows up? The HTTP server hosting the feed did not understand the request we made. This usually happens if the remote server doesn't support the chosen protocol or authentication method. Please ask your feed provider to check their server logs for more information and verify that your feed settings are correct.

Using app

9 months

Total reviews

2

Average rating

5.0

1 / 5 Share

June 13, 2019

Created a feed within a 'shopify business manager' making it impossible for us to connect the pixel. Although the feed it generated seemed ok it was un-usable due to this weird creation in another business manager. Poor customer service to rectify so had to delete the app and use another one.

Using app

3 months

Total reviews

4

Average rating

3.8

Developer Reply

Hi there, Our app does never touch your Facebook business manager account or your theme/pixel code. We made that technically impossible! I think you are confusing us with Shopify's Facebook Sales Channel, which indeed adds a catalog to your Facebook business manager. Please reach out to us again and we'll try to clear up any confusion around that. But in short: 1) Ignore the catalog that Shopify's Facebook Sales Channel creates and 2) set up a fresh catalog with the flexify feed as a data source and 3) connect that catalog to your FB pixel. Hope that helps, Dominik

5 / 5 Share

May 25, 2019

Great support - we had a problem where only 500 products were being pushed to Facebook. The team at Flexify helped to resolve the issue almost instantly. Very happy!

Using app

Over 1 year

Total reviews

29

Average rating

5.0

5 / 5 Share

May 9, 2019

Good customer service, great to sync my catalog to start using dynamic ads, cheers from Mexico!!!!!!

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 23, 2019

Fantastic, prompt support from Daniel from Flexify, even on the free plan. Because of their email support, I was able to implement the app very quickly and generate a RSS feed for the Facebook catalogue, even though my store has 2,600 variants. I will definitely upgrade to the paid plan soon.

Using app

Over 1 year

Total reviews

4

Average rating

5.0