All reviews

Rating Breakdown

  • 5
    78% (113 ratings)
  • 4
    3% (5 ratings)
  • 3
    3% (4 ratings)
  • 2
    3% (4 ratings)
  • 1
    13% (19 ratings)

Reviews with Text

  • 97% (140)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 9, 2019

It's a great app that helps you run dynamic ads on Facebook. The process is seamless, and their customer support team is fast and helpful.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

4 / 5 Share

June 24, 2019

We've been using this app for a while - does the job nicely. Customer service response time can be a bit quicker - I recommend this app

Using app

Over 2 years

Total reviews

19

Average rating

4.5

5 / 5 Share

June 16, 2019

What do I do when this warning shows up? The HTTP server hosting the feed did not understand the request we made. This usually happens if the remote server doesn't support the chosen protocol or authentication method. Please ask your feed provider to check their server logs for more information and verify that your feed settings are correct.

Using app

9 months

Total reviews

3

Average rating

4.7

1 / 5 Share

June 13, 2019

Created a feed within a 'shopify business manager' making it impossible for us to connect the pixel. Although the feed it generated seemed ok it was un-usable due to this weird creation in another business manager. Poor customer service to rectify so had to delete the app and use another one.

Using app

3 months

Total reviews

4

Average rating

3.8

Developer Reply

Hi there, Our app does never touch your Facebook business manager account or your theme/pixel code. We made that technically impossible! I think you are confusing us with Shopify's Facebook Sales Channel, which indeed adds a catalog to your Facebook business manager. Please reach out to us again and we'll try to clear up any confusion around that. But in short: 1) Ignore the catalog that Shopify's Facebook Sales Channel creates and 2) set up a fresh catalog with the flexify feed as a data source and 3) connect that catalog to your FB pixel. Hope that helps, Dominik

5 / 5 Share

May 25, 2019

Great support - we had a problem where only 500 products were being pushed to Facebook. The team at Flexify helped to resolve the issue almost instantly. Very happy!

Using app

Over 1 year

Total reviews

29

Average rating

5.0

5 / 5 Share

May 9, 2019

Good customer service, great to sync my catalog to start using dynamic ads, cheers from Mexico!!!!!!

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 23, 2019

Fantastic, prompt support from Daniel from Flexify, even on the free plan. Because of their email support, I was able to implement the app very quickly and generate a RSS feed for the Facebook catalogue, even though my store has 2,600 variants. I will definitely upgrade to the paid plan soon.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

April 13, 2019

Great app, very easy to use - and the customer support is outstanding! Very responsive and helpful! Highly recommended!

Using app

About 2 years

Total reviews

10

Average rating

4.6

5 / 5 Share

March 18, 2019

So i was having trouble getting flexify to send my products to a catalog in FB so i reached out to them. Daniel was great in helping me rectify the problem. Wish i had emailed them before wasting a whole weekend trying to figure out how to connect to Instagram. He helped me right away by emailing me just what i needed. My file was simply too large. Only thing i would say is Flexify needs some type of error code letting us know that but all in all great app.

Using app

About 12 hours

Total reviews

8

Average rating

5.0

5 / 5 Share

March 4, 2019

Works like a charm. Helpful support when I ask a question that is not in the docs provided. DPA is where it is at! Now If I could review the shopify review process...

Using app

7 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Feb. 6, 2019

Feed is not working and I'm having a hard time to get any support. It's not my first time creating a Facebook catalog and I can't figure out what that problem with the feed... Asaf [email protected]

Using app

About 2 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Jan. 14, 2019

The app is super simple to use. But it was also great that their customer support is extremely responsive and helpful!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 14, 2018

great app, great service ............................................................................

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 13, 2018

Got in trouble with my FB catalog but the guys at Flexify were very responsive and helped me out. Great service!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2018

Really helpful customer service, great product for a big catalog that needs to be regularly maintained.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 27, 2018

Good app, I can import all my product and creat dynamic adds. Very good support service. I Like this app

Using app

10 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 14, 2018

Flexify Support is Superb! Thanks Daniel! All Works Great! The Best Product Feed I Know! Very Powerful!

Using app

9 months

Total reviews

15

Average rating

5.0

1 / 5 Share

Oct. 24, 2018

Sale price is not added in the feed, furthermore the feed is far from optimal. The developers really did a shitty job with this app..

Using app

7 minutes

Total reviews

2

Average rating

3.0

5 / 5 Share

Oct. 15, 2018

works great! Never had any issues with this app ! our store as generated alot more sales since we installed it!

Using app

About 1 year

Total reviews

13

Average rating

5.0

5 / 5 Share

July 26, 2018

Fantastic product and great service! 5-stars. Had an issue where e exceeded Shopifys internal memory causing the feed to time out. Got help within the day and a solution that not only fixed our issue but improved it.

Using app

9 months

Total reviews

1

Average rating

5.0