Flexify: Facebook Product Feed
Improve Facebook/Insta performance by optimizing product data
Rating
4.2
feedback
286
chart
#246
All reviews
Rating Breakdown
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Aug. 30, 2019
I was having a lot of trouble getting my Shopify product feed over to Facebook Marketplace, even after installing this app since they have a known bug that keeps the inventory at 0, however, they implemented a fix that worked right away and now my products are available for FB checkout. The customer service was very responsive (within a few hours) and helped me resolve my issue. Assuming all stays working, I'm super satisfied with this app!
Aug. 27, 2019
Hi, The product upload was great. However I'm finding it difficult to pair the products with my catalogue on my business manager. Could you please share instructions, so I my ID will be taking into account ? Many thanks in advance. Thomas
Hi Thomas, Sure, here to help! Please do not hesitate to contact me @[email protected]
Aug. 20, 2019
What a helpful app! The support was also great and I highly suggest working with Flexify. Our products are synced and everything is working perfectly.
Aug. 13, 2019
I used this app to create a shopify data feed to my facebook shop. The app is really very striaghtforward. Facebook always isn't, but I was given the utmost in customer service from the Flexify team. Facebook (and Shopify for that matter) should be paying them! You can check out my store at francesblueboutique.com and click on the FB icon at the footer and then click shop tab so you can see what this app will for you.
Aug. 10, 2019
Your app is not working! Check your data feed file is available at the URL you provided, then add the URL again. You can check by opening a new tab and pasting the URL to see if the file downloads.
Hi Juri Elle, This is Daniel from Flexify. Sorry to hear you are having trouble. This sounds like a common configuration error that can easily be fixed. However only you can do it from your side since it has nothing to do with our app. Please do not hesitate to reach out for help @[email protected]
Aug. 9, 2019
Flexify FB Product Feed helps by automating the process of adding products to your shops around the web. I appreciate the fact it works cross platform and simple to use. The support staff at Flexify is responsive and knowledgeable. I would recommend Flexify for anyone who wants easy of use and great support.
July 9, 2019
It's a great app that helps you run dynamic ads on Facebook. The process is seamless, and their customer support team is fast and helpful.
June 24, 2019
We've been using this app for a while - does the job nicely. Customer service response time can be a bit quicker - I recommend this app
June 21, 2019
rss链接经常打不开，导致FB后台自动更新失败，无法细分collection,当产品为同一个产品时，会把不同尺码分成好多个产品上传，导致商品目录里的产品都重复了，差评差评差评差评差评差评差评差评差评差评
June 16, 2019
What do I do when this warning shows up? The HTTP server hosting the feed did not understand the request we made. This usually happens if the remote server doesn't support the chosen protocol or authentication method. Please ask your feed provider to check their server logs for more information and verify that your feed settings are correct.
June 13, 2019
Created a feed within a 'shopify business manager' making it impossible for us to connect the pixel. Although the feed it generated seemed ok it was un-usable due to this weird creation in another business manager. Poor customer service to rectify so had to delete the app and use another one.
Hi there, Our app does never touch your Facebook business manager account or your theme/pixel code. We made that technically impossible! I think you are confusing us with Shopify's Facebook Sales Channel, which indeed adds a catalog to your Facebook business manager. Please reach out to us again and we'll try to clear up any confusion around that. But in short: 1) Ignore the catalog that Shopify's Facebook Sales Channel creates and 2) set up a fresh catalog with the flexify feed as a data source and 3) connect that catalog to your FB pixel. Hope that helps, Dominik
June 12, 2019
Seemed like everything was working but no matter how hard we tried, there continued to be errors that lead to our Facebook page showing all products to be out of stock. Feedback from Flexify was unhelpful. Their comments did not address our specific concerns. Pretty sure they did not even bother to look up our information. Even free it wasn’t worth it.
May 29, 2019
It imported all my products over but didn't keep the collections? how do I make it add everything in collections than all dumped without a collection?
Hi there, Thanks for your review. Regarding the collections: Unfortunately, Facebook does not have a collection concept like Shopify does. Facebook has "product sets" which work in a slightly different way. While there is no straightforward way to map Shopify collections to Facebook product sets, you still have a number of options to achieve a product segmentation that resembles your collection. Please reach out to us at [email protected] and we would be happy to explore those options with you. Best, Dominik
May 26, 2019
Great App and Good Customer Service I contacted the support and they answer my question so fast, easy app also :D
May 25, 2019
Great support - we had a problem where only 500 products were being pushed to Facebook. The team at Flexify helped to resolve the issue almost instantly. Very happy!
May 16, 2019
Easy, Good and user friendly. it is the first time trying it so I might update my review later however, so far it is great
May 9, 2019
Good customer service, great to sync my catalog to start using dynamic ads, cheers from Mexico!!!!!!
May 9, 2019
Super easy app to use! And the customer service is excellent! They respond within 24 hours which is amazing
May 8, 2019
I use Flexify to enable dynamic retargeting ads for my product catalog. After several errors popped up, I wasn't sure how to fix it. However, I emailed customer support and had a quick and efficient response from their AMAZING team member, Daniel! He was so helpful and enthusiastic and answered my questions with next step solutions, too. I can't say enough about their customer support and I'm confident that if any other issues pop up, they will be quickly resolved. Thanks!
May 6, 2019
I tried the free plan and it is useless, don't use it ever because you will get zero results, since they don't help customers with free plan then I didn't try any other plan, because it doesn't make sense if you offer a free plan just to let people buy the paid one, i tried AWESOME FACEBOOK FEED, it is paid app and it helped me a lot and i recommend it, from my experience I don't recommend Flexify