All reviews

Rating Breakdown

  • 5
    71% (199 ratings)
  • 4
    7% (21 ratings)
  • 3
    2% (6 ratings)
  • 2
    3% (8 ratings)
  • 1
    17% (47 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 9, 2019

Flexify FB Product Feed helps by automating the process of adding products to your shops around the web. I appreciate the fact it works cross platform and simple to use. The support staff at Flexify is responsive and knowledgeable. I would recommend Flexify for anyone who wants easy of use and great support.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 9, 2019

It's a great app that helps you run dynamic ads on Facebook. The process is seamless, and their customer support team is fast and helpful.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

4 / 5 Share

June 24, 2019

We've been using this app for a while - does the job nicely. Customer service response time can be a bit quicker - I recommend this app

Using app

About 7 years

Total reviews

18

Average rating

4.5

1 / 5 Share

June 21, 2019

rss链接经常打不开,导致FB后台自动更新失败,无法细分collection,当产品为同一个产品时,会把不同尺码分成好多个产品上传,导致商品目录里的产品都重复了,差评差评差评差评差评差评差评差评差评差评

Using app

8 months

Total reviews

1

Average rating

1.0

5 / 5 Share

June 16, 2019

What do I do when this warning shows up? The HTTP server hosting the feed did not understand the request we made. This usually happens if the remote server doesn't support the chosen protocol or authentication method. Please ask your feed provider to check their server logs for more information and verify that your feed settings are correct.

Using app

9 months

Total reviews

2

Average rating

5.0

1 / 5 Share

June 13, 2019

Created a feed within a 'shopify business manager' making it impossible for us to connect the pixel. Although the feed it generated seemed ok it was un-usable due to this weird creation in another business manager. Poor customer service to rectify so had to delete the app and use another one.

Using app

About 2 years

Total reviews

4

Average rating

3.8

Developer Reply

Hi there, Our app does never touch your Facebook business manager account or your theme/pixel code. We made that technically impossible! I think you are confusing us with Shopify's Facebook Sales Channel, which indeed adds a catalog to your Facebook business manager. Please reach out to us again and we'll try to clear up any confusion around that. But in short: 1) Ignore the catalog that Shopify's Facebook Sales Channel creates and 2) set up a fresh catalog with the flexify feed as a data source and 3) connect that catalog to your FB pixel. Hope that helps, Dominik

2 / 5 Share

June 12, 2019

Seemed like everything was working but no matter how hard we tried, there continued to be errors that lead to our Facebook page showing all products to be out of stock. Feedback from Flexify was unhelpful. Their comments did not address our specific concerns. Pretty sure they did not even bother to look up our information. Even free it wasn’t worth it.

Using app

4 days

Total reviews

1

Average rating

2.0

4 / 5 Share

May 29, 2019

It imported all my products over but didn't keep the collections? how do I make it add everything in collections than all dumped without a collection?

Using app

11 months

Total reviews

9

Average rating

4.9

Developer Reply

Hi there, Thanks for your review. Regarding the collections: Unfortunately, Facebook does not have a collection concept like Shopify does. Facebook has "product sets" which work in a slightly different way. While there is no straightforward way to map Shopify collections to Facebook product sets, you still have a number of options to achieve a product segmentation that resembles your collection. Please reach out to us at [email protected] and we would be happy to explore those options with you. Best, Dominik

5 / 5 Share

May 26, 2019

Great App and Good Customer Service I contacted the support and they answer my question so fast, easy app also :D

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 25, 2019

Great support - we had a problem where only 500 products were being pushed to Facebook. The team at Flexify helped to resolve the issue almost instantly. Very happy!

Using app

Over 2 years

Total reviews

29

Average rating

5.0

5 / 5 Share

May 16, 2019

Easy, Good and user friendly. it is the first time trying it so I might update my review later however, so far it is great

Using app

8 months

Total reviews

2

Average rating

4.5

5 / 5 Share

May 9, 2019

Good customer service, great to sync my catalog to start using dynamic ads, cheers from Mexico!!!!!!

Using app

8 months

Total reviews

4

Average rating

5.0

4 / 5 Share

May 9, 2019

Super easy app to use! And the customer service is excellent! They respond within 24 hours which is amazing

Using app

About 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

May 8, 2019

I use Flexify to enable dynamic retargeting ads for my product catalog. After several errors popped up, I wasn't sure how to fix it. However, I emailed customer support and had a quick and efficient response from their AMAZING team member, Daniel! He was so helpful and enthusiastic and answered my questions with next step solutions, too. I can't say enough about their customer support and I'm confident that if any other issues pop up, they will be quickly resolved. Thanks!

Using app

8 months

Total reviews

3

Average rating

5.0

1 / 5 Share

May 6, 2019

I tried the free plan and it is useless, don't use it ever because you will get zero results, since they don't help customers with free plan then I didn't try any other plan, because it doesn't make sense if you offer a free plan just to let people buy the paid one, i tried AWESOME FACEBOOK FEED, it is paid app and it helped me a lot and i recommend it, from my experience I don't recommend Flexify

Using app

4 days

Total reviews

2

Average rating

3.0

4 / 5 Share

May 3, 2019

I have been using Flexify for a few years now. Very happy with this app, easy to install & set up. Highly recommend.

Using app

11 months

Total reviews

5

Average rating

4.6

5 / 5 Share

April 25, 2019

I used this app when I was having issues connecting Shopify to Instagram. The support I received getting the app and the catalogs all connected was fast and very helpful!

Using app

19 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 23, 2019

Fantastic, prompt support from Daniel from Flexify, even on the free plan. Because of their email support, I was able to implement the app very quickly and generate a RSS feed for the Facebook catalogue, even though my store has 2,600 variants. I will definitely upgrade to the paid plan soon.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 17, 2019

Great support team! Respond very fast. We have a big data feed. They guided us how to make things right step by step through email. Very good experience so far!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2019

Great app, very easy to use - and the customer support is outstanding! Very responsive and helpful! Highly recommended!

Using app

Almost 6 years

Total reviews

5

Average rating

5.0