All reviews

Rating Breakdown

  • 5
    71% (203 ratings)
  • 4
    7% (21 ratings)
  • 3
    2% (7 ratings)
  • 2
    3% (8 ratings)
  • 1
    16% (47 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

May 3, 2019

I have been using Flexify for a few years now. Very happy with this app, easy to install & set up. Highly recommend.

Using app

11 months

Total reviews

5

Average rating

4.6

5 / 5 Share

April 25, 2019

I used this app when I was having issues connecting Shopify to Instagram. The support I received getting the app and the catalogs all connected was fast and very helpful!

Using app

19 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 23, 2019

Fantastic, prompt support from Daniel from Flexify, even on the free plan. Because of their email support, I was able to implement the app very quickly and generate a RSS feed for the Facebook catalogue, even though my store has 2,600 variants. I will definitely upgrade to the paid plan soon.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 17, 2019

Great support team! Respond very fast. We have a big data feed. They guided us how to make things right step by step through email. Very good experience so far!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2019

Great app, very easy to use - and the customer support is outstanding! Very responsive and helpful! Highly recommended!

Using app

Almost 6 years

Total reviews

5

Average rating

5.0

1 / 5 Share

March 25, 2019

Hate it! Didnt update properly. Contacted Customer service which was via email not chat so im not able to know when customer service is on. Checked the help area there are no examples. Completely new to this and disgusted by the lack of help. So i went and check youtube for help..there isnt even a youtube guide created by this app. FED UP!

Using app

11 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi Storeopoly, This is Daniel from Flexify. Sorry to hear you are having trouble. I hope I was able to help you in the meantime. Please do not hesitate to reach out if you have any further questions! [email protected]

5 / 5 Share

March 18, 2019

So i was having trouble getting flexify to send my products to a catalog in FB so i reached out to them. Daniel was great in helping me rectify the problem. Wish i had emailed them before wasting a whole weekend trying to figure out how to connect to Instagram. He helped me right away by emailing me just what i needed. My file was simply too large. Only thing i would say is Flexify needs some type of error code letting us know that but all in all great app.

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 4, 2019

Works like a charm. Helpful support when I ask a question that is not in the docs provided. DPA is where it is at! Now If I could review the shopify review process...

Using app

7 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Feb. 25, 2019

Been trying to get some support for weeks now but noone bothered to reply even when we switched to the paid subscription.

Store

azneo

Using app

19 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi azneo, the messages I sent you were not delivered because your email provider returned the message “inbox full". Any questions please do not hesitate to contact me: [email protected]

2 / 5 Share

Feb. 20, 2019

I am also having trouble getting this app to function the way it should. I am awaiting some assistance on this. Thank-you

Using app

4 months

Total reviews

9

Average rating

4.7

Developer Reply

Hi Welcome Organics, This is Daniel from Flexify - I hope I was able to help. Please let me know if you have any questions!

4 / 5 Share

Feb. 11, 2019

really good APP. Helps me a lot in the Facebook feed export. I used to export the feed manually which took me several days to do so and I have to update the feed manually, but now Flexify has done all of these for me. Great! Only one thing to improve: its support team for paid users. I have upgraded my plan to paid version, but I don't think the paid version has done anything superior.

Using app

Over 4 years

Total reviews

5

Average rating

4.6

1 / 5 Share

Feb. 6, 2019

I know that the application is good, but in my case it never worked and I did not receive good support.

Using app

14 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi Relojes Mayoreo México, you might want to reach out to the people who set up your domain. The redirect might happen before it even reaches Shopify. Sorry not be of more help but this really is beyond the scope of the app and I cannot really debug it from here. Any further questions please just reach out! Daniel

1 / 5 Share

Feb. 6, 2019

Feed is not working and I'm having a hard time to get any support. It's not my first time creating a Facebook catalog and I can't figure out what that problem with the feed... Asaf [email protected]

Using app

About 2 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Feb. 4, 2019

Really helpful! is completely automatic and the catalogue in Facebook is always updated with the website. Thanks!

Using app

26 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 31, 2019

Very useful app, excellent support! Highly recommend for easily getting your products into your Facebook product catalog.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 14, 2019

The app is super simple to use. But it was also great that their customer support is extremely responsive and helpful!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 19, 2018

My store has more than 900 products and Facebook was throwing timeout error but these guys resolved the issue quickly. Great support by the team. Cheers....

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 14, 2018

great app, great service ............................................................................

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 13, 2018

Got in trouble with my FB catalog but the guys at Flexify were very responsive and helped me out. Great service!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2018

Really helpful customer service, great product for a big catalog that needs to be regularly maintained.

Using app

3 months

Total reviews

2

Average rating

5.0