All reviews

Rating Breakdown

  • 5
    71% (199 ratings)
  • 4
    7% (21 ratings)
  • 3
    2% (6 ratings)
  • 2
    3% (8 ratings)
  • 1
    17% (47 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 17, 2018

Great app, It helps me solve the problem of product catalog on Facebook. And great support also when there was an issue.

Store

Inkfuns

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 14, 2018

Flexify Support is Superb! Thanks Daniel! All Works Great! The Best Product Feed I Know! Very Powerful!

Using app

About 1 year

Total reviews

14

Average rating

5.0

1 / 5 Share

Nov. 6, 2018

Very Poor app. My catalog was destroyed there were so many duplicated products. Contacted the support but received no help total waste of time and resources

Using app

Over 2 years

Total reviews

1

Average rating

1.0

1 / 5 Share

Oct. 24, 2018

Sale price is not added in the feed, furthermore the feed is far from optimal. The developers really did a shitty job with this app..

Using app

7 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Oct. 15, 2018

works great! Never had any issues with this app ! our store as generated alot more sales since we installed it!

Using app

About 1 year

Total reviews

13

Average rating

5.0

5 / 5 Share

Sept. 25, 2018

Have issues at first, then customer service helps a lot, now this app works well on Facebook. Thank you.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

3 / 5 Share

Sept. 19, 2018

App worked flawless at first, then one day all of our products disappeared on our Facebook shop. We lost all of our taggged posts with products and it was a very big incovenience. It took us weeks and hours to figure out how to solve it. Support was not much help at all. The responses were very basic and it seemed like they weren't actually trying to help or asses the situation. Their app is free and we recommend it - just be warned...if you need REAL support, it's $24.99. (You can read that in the dashboard...after you install.)

Store

MANIMAL

Using app

Over 1 year

Total reviews

13

Average rating

3.5

5 / 5 Share

Sept. 14, 2018

I really like how this app just does what it is supposed to do. Even on the FREE version I was able to effortlessly sync all my products to the facebook catalog and run my own retargeting ads instead of paying for another app. Also, when I have reached out to support even though the form said they will get back to me within 48 hours, I literally had a REPLY IN 15 MINUTES IN MY INBOX. The issue seemed to resolve itself by reselecting the settings and syncing manually to facebook, but this response time is just impressive. I can only recommend this app!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2018

This app helped me to effortlessly put my inventory on Facebook. The support team was fast in responding to a request about photos not showing up (turned out to be a Facebook caching issue). They checked back to ensure all was working. Great job.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

1 / 5 Share

Sept. 6, 2018

DO NOT USE THIS APP. Literally the worst app I have ever used on shopify. Because of the way it uploaded my products to Facebook's catalogue it ruined the way my products were showing on Instagram (didn't show the before and after sale price, as it had been showing before). But when I asked the app developers about it they said I had to get the premium version for these to display properly. After back and forth and them taking ages to reply I ended up deleting the app and deleting Facebook from Shopify in an attempt to reboot my store and get the products displaying correctly again. Now it won't work and nothing connects. Biggest waste of time I've ever had. Incredibly frustrating and absolutely no help from the developers. Horrendous experience.

Using app

4 days

Total reviews

3

Average rating

2.3

5 / 5 Share

Sept. 3, 2018

Very good app. Easy to use and fast customer service.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

4 / 5 Share

Aug. 30, 2018

Works easily and good customer service.

Using app

About 1 year

Total reviews

16

Average rating

4.4

5 / 5 Share

Aug. 24, 2018

Great app! I had an issue with adding my feed to Facebook as I had to many products on my store. I emailed and within 5 hours I got a reply from Daniel and I have the feed working great now. Thanks!!!

Using app

3 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Aug. 19, 2018

The support given is very poor! No detail has been given ! Keep on refer me to the help menu or shopify support about my feed problem. So, what's the point of paying you!

Using app

About 2 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Aug. 14, 2018

Works easily and prompt customer service.

Using app

18 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 9, 2018

Amazing app and coupled with that, fantastic service. We had an issue with the feed (on shopify's end) and they were super quick to help with it! Would 10/10 recommend this app.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 2, 2018

Amazing app. Very simple to use. And you can actually use it for free!

Using app

Over 1 year

Total reviews

4

Average rating

4.8

1 / 5 Share

July 29, 2018

I have been using this for years, but now WTF. Uploaded 1,500 products but when I check on product availability it was only 100.

Using app

About 2 months

Total reviews

2

Average rating

2.0

5 / 5 Share

July 26, 2018

Fantastic product and great service! 5-stars. Had an issue where e exceeded Shopifys internal memory causing the feed to time out. Got help within the day and a solution that not only fixed our issue but improved it.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

July 19, 2018

Can't upload feed to facebook catalog since it times out everytime. Even when you try to split into smaller collections it times out. Tried reaching customer service multiple times with zero response.

Store

Lsm1

Using app

About 4 years

Total reviews

1

Average rating

1.0