Facebook & Instagram
Seamlessly manage your Facebook and Instagram presence
Rating
3.6
feedback
4,011
chart
#405
All reviews
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Feb. 10, 2026
One of the worst ad and shop management tools known to mankind. Spent hours going around in circles and it wants way too much access to customer information for "trends" which is nothing more than data mining. I highly recommend staying far away from this garbage.
Feb. 10, 2026
Pesimo conectas una cuenta y luego no puedes desconectar y conectar otra. Con lo que generan deberian ponerse las pilas y actualizar . Gracias
Feb. 16, 2026
This channel never connects properly to show the measurement of visitors to my products, add to carts, or purchases. I think 2023 was the last time. I don't know why I keep this channel other than it's a Shopify direct channel. Once FB opened marketplace and blocked our products it's been pretty useless having shops.
Feb. 2, 2026
I have observed a concerning trend where, when I run advertisements through Meta, I encounter a substantial number of fraudulent individuals. These individuals engage in unsolicited communication by sending me repetitive messages or threatening to suspend my account unless I click on a malicious link.
Jan. 26, 2026
If I could give 0 stars, I would. Meta has disabled my personal account along with all of my connected business accounts, cutting off access to over 10 years of business data, communications, and customer connections. There is no functional support system available. Every support pathway requires logging in, yet login is blocked — including attempts to access support through the Shopify integration. This creates a closed loop with no way to reach a human or submit an appeal. An automated AI system has made a serious and damaging error, and there is no accessible process to correct it. This lack of accountability and human support is unacceptable, especially for businesses that depend on these platforms for daily operations.
Jan. 24, 2026
Very pathetic experience with the app and meta in general, catalogue mismatch is such a common issue but developers never fix it. When you speak with their team they ask yu to custom change the code. Now what is the point of paying meta and Shopify if one was going to dive into custom coding. Sadly these big fish are out of reach of commoners like us but they do cost us a lot
Jan. 22, 2026
Been in UI/UX and software development for nearly 20 years, I've never seen a more difficult tool in my life Many configurations that don't get connected by default, and impossible to troubleshoot. The Chat service is a joke. They never respond, and the chat service disconnects while you're waiting sometimes hours to get someone. To make it worse, they're happy to take your money for ad campaigns even when the app is not configured correctly, resulting in just a loss of funds with no benefit.
Jan. 20, 2026
This app is impossible to connect for us. Its brutal. How can a billion dollar company not have this sorted out.
Jan. 20, 2026
meta yı genel olarak şöyle düşünün zamanının en iyi marka model aracı herşey düşünülmüş süper lüks değerli araç ama biz 2026 dayız meta 2000 lerde kalmış gibi
Jan. 18, 2026
I am unable to connect Facebook & Instagram app to my Shopify store. I have tried it several times for over a week, but it is repeatedly showing an error message. I am being billed monthly, but I am unable to use the sales channel to sell products. it's so disappointing and discouraging!! The support is equally pathetic. I have no idea what the issue is because nothing is being pointed out, except that an error occurred.