Facebook & Instagram
Seamlessly manage your Facebook and Instagram presence
Rating
3.5
feedback
3,893
chart
#321
All reviews
March 26, 2026
March 24, 2026
Tengo un problema de duplicación del evento compra lo que altera mis resultados en ads ya que infla las ventas afectando directamente en mi negocio, me contacte con shopify culpaba a meta siendo que ellos son los que debían solucionar el problema, tuve que pagar a desarrollador que fue la unica solucion que me dio shopify, y el desarrollador dice que la app debe solucionar el problema y tardan dias en responder y sigo sin poder optimizar bien mis campañas
March 24, 2026
March 23, 2026
March 18, 2026
Horrible event tracking. Horrible app. I envy those who say that it doesn't connect to their store. Feel yourself lucky! 1 star is way too much for this app.
March 15, 2026
All I want is to be able to tag products that send people to my website. I have been through 50 million settings 20 different help files (non of which have correct or instructions that actually match the page they tell you to visit) I now have multiple pixels I believe and catalogues. This is a horrible experience. I should probably just shut it off!!!
March 14, 2026
March 12, 2026
Horrible!!!!! Ive had nothing but problems from day one! I still havent been able to use or sell on FB
March 8, 2026
Other than it being a Shopify Direct Sales Channel, it's pretty much useless. Don't bother understanding it.
March 5, 2026
I have tried 10 times to install this and connect my business accounts to no avail. Using Chrome helped but the connection failed each time. I just get a red warning box that says "Something went wrong". Blocked by Meta again.
March 5, 2026
Could not enable data sharing in the app. Shopify support kept pushing me to Facebook support, and Facebook support pushed me to Shopify support. Quite literally going in circles. If enabling data sharing fails once, just add a custom pixel. They're just not very good at this.