Facebook & Instagram
Seamlessly manage your Facebook and Instagram presence
Rating
3.6
feedback
3,949
chart
#336
All reviews
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March 8, 2026
Other than it being a Shopify Direct Sales Channel, it's pretty much useless. Don't bother understanding it.
March 5, 2026
I have tried 10 times to install this and connect my business accounts to no avail. Using Chrome helped but the connection failed each time. I just get a red warning box that says "Something went wrong". Blocked by Meta again.
March 5, 2026
Could not enable data sharing in the app. Shopify support kept pushing me to Facebook support, and Facebook support pushed me to Shopify support. Quite literally going in circles. If enabling data sharing fails once, just add a custom pixel. They're just not very good at this.
March 4, 2026
March 3, 2026
Feb. 27, 2026
Feb. 26, 2026
No support, lack of care and completely automated ignore system when problems occur. Each and every response from them is a "thank you for waiting"
Feb. 26, 2026
very poor instructions, support is either confusing or non-existant. one star more than should be given
Feb. 19, 2026