Facebook & Instagram
The official app from Meta. Sell on Facebook and Instagram.
Rating
4.3
feedback
8,714
chart
#121
All reviews
Rating Breakdown
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Dec. 19, 2024
This app brings in one photo for each listing and it's a variation photo. Don't bother trying to change it, because it will just revert right back to the wrong one. The only advice I've received on how to fix this is to manually add the products to Meta...which defeats the whole purpose of even having it connected to Shopify.
Dec. 18, 2024
Na het koppelen van de shop aan mijn Facebook account, krijg ik de melding dat ik geen toegang heb en dat de functie niet voor mij beschikbaar is.
Dec. 16, 2024
Muito ruim, vejo sempre anúncios no instagram com propagandas enganosas, gente que vende e não entrega enquanto eu to aqui me matando pra conseguir anunciar com vocês e sempre bloqueiam a minha conta de anuncio.
Dec. 15, 2024
not user friendly and a lot of restriction on the layout. Cannot add the bulk buy item in shop
Dec. 12, 2024
Pessima , non riesco a sganciare il vecchio account instagram per mettere il nuovo e nessuno mi aiuta....
Dec. 12, 2024
It is not user friendly. I am not able to make many changes. I don't make any sales from it and I cannot link it to my ads manager to even promote ads. Very frustrating
Dec. 11, 2024
App no longer working. Keep getting error message. Uninstalled it, now can't reinstall. Hope someone from support will reply. Sigh!
Dec. 11, 2024
Meta is not helpful and basically stealing money as they refuse to reimburse money credit that their UX pushed me to put on the "mother" account of the ad manager and which I can't use now since it is not connected to the shop and i can't make advantage + campaign. Meta makes sure any request for reimbursement, which they should comply to under EU law goes, to the void and that you are activeley discouraged to claim your rights. These are experiences like this that will start the demise of the all Meta, and push back people to offline. This is not a service your are providing, it's a stockholm syndrom. As per the app itself, in hindsight it did what it should have, only does not give me any freedom to allocate pixel from one shopify store to the "Mother" ad account, keep pushing me to the Facebook account I had to create for the specific business, I think you should be able to connect and select any Instagram or FB page associated under a main account, rather than these being considered separate containers
Dec. 10, 2024
Konto verstößt nicht gegen die Richtlinien und wird ohne Angabe von Gründen gelöscht.
Dec. 9, 2024
The app is still having issues connecting shop catalogues to Facebook ads Manager. There are no instructions and even tech-support does not have solutions. Again a colossal waste of time.
Dec. 9, 2024
Impossible. I was a vetted seller - then I changed my bank account info - I have spent 6 weeks trying to get back into the system. No one can help me here. I am frustrated