All reviews

Rating Breakdown

  • 5
    56% (2,340 ratings)
  • 4
    12% (503 ratings)
  • 3
    7% (279 ratings)
  • 2
    4% (159 ratings)
  • 1
    22% (906 ratings)

Reviews with Text

  • 73% (3,046)
Review RSS Feed Review RSS Feed

1 / 5 Share

June 4, 2025

es un pedazo de basura muy dificil de usar que te causa pesadillas si tienes una cuenta personal y una de negocios y es IMPOSIBLKE de conectar de manera personal con shopify, voy a tener que contratar a un maldito ingeniero para que haga este proceso porque yo llevo una semana sin poder hacerlo.

Store

VELCAR

Using app

3 months

Total reviews

2

Average rating

3.0

1 / 5 Share

June 3, 2025

The most terrible experience, First of all its not user friendly on top of it i have try to get approval and its seems like anti terrorist squad. it had become a nightmare just barely get approved to shop on instagram and Facebook.

Using app

8 months

Total reviews

4

Average rating

2.3

1 / 5 Share

June 2, 2025

this is the worse thing I've tried to do. Nothing is seamless or easy.

Using app

About 6 hours

Total reviews

1

Average rating

1.0

1 / 5 Share

June 2, 2025

impossibile collegare il dataset, assistenza inesistente

Using app

6 months

Total reviews

1

Average rating

1.0

1 / 5 Share

June 2, 2025

just like the meta company this too is also horrific to use.

Using app

Over 1 year

Total reviews

21

Average rating

2.7

1 / 5 Share

June 2, 2025

Store

Latifs

Using app

Almost 6 years

Total reviews

3

Average rating

3.7

1 / 5 Share

June 2, 2025

Using app

7 months

Total reviews

2

Average rating

2.5

1 / 5 Share

May 31, 2025

The app doesn't work---doesn't connect to my Facebook account properly, and the instructions they give are constantly outdated or unclear.

Using app

2 months

Total reviews

2

Average rating

2.5

1 / 5 Share

May 31, 2025

Une catastrophe vous déconnecter le pixel au moment propice ou on veut commencer à établir une campagne publicitaire, un dégout incommensurable après tant de travail

Using app

3 months

Total reviews

1

Average rating

1.0

1 / 5 Share

May 30, 2025

Verknüpfung funktioniert nicht und die Anleitung bzw. Installation ist ein Alptraum.

Store

PAWLII

Using app

Almost 2 years

Total reviews

2

Average rating

3.0

1 / 5 Share

May 30, 2025

Con la última actualización de Shopify, sin advertirnos, nos desconectaron las cuentas a medias y no dan soporte.

Using app

Almost 2 years

Total reviews

1

Average rating

1.0

1 / 5 Share

May 30, 2025

It is almost impossible to fix things through FB because their "help" processes are incomplete, don't cover all scenarios, and are buggy. E.G. I can't use my account because their verification forces my to verify myself through one path only. I can't complete this process because it only uses my OLD cell phone number. I can't login or run more ads because of this error AND there are no people to speak with and get help.

Using app

6 months

Total reviews

2

Average rating

3.0

1 / 5 Share

May 30, 2025

Unable to get shop verified without any reason and no way to get it verified. Only get a general message from support with no help or solution at all. Frustrating!

Using app

28 days

Total reviews

1

Average rating

1.0

1 / 5 Share

May 30, 2025

I've spent 2 years sending and uploading every single business entity and tax document we have in our possession and still cannot get the facebook and instagram sales channels linked up. This app doesn't work.

Using app

About 2 years

Total reviews

1

Average rating

1.0

1 / 5 Share

May 29, 2025

I cannot set up my instagram. Its been weeks and no success.

Using app

About 1 month

Total reviews

1

Average rating

1.0

1 / 5 Share

May 29, 2025

I would give zero stars if it's possible. Meta can't connect to my Shopify for months now. And I can't get support if I am not connected to my account. Are you kidding me?

Store

WILDE

Using app

Over 4 years

Total reviews

3

Average rating

3.7

1 / 5 Share

May 28, 2025

es imposible conectar la cuenta

Using app

3 months

Total reviews

1

Average rating

1.0

1 / 5 Share

May 28, 2025

being forced to have checkout on FB and Instagram causes loss of sales and adding on warranties, upsells etc. Should put it back to the way i was where checkout was through the site

Using app

Over 6 years

Total reviews

15

Average rating

4.1

1 / 5 Share

May 28, 2025

Using app

About 5 years

Total reviews

1

Average rating

1.0

1 / 5 Share

May 28, 2025

Fairly useless channel. Things keep getting disconnected. When I try to reconnect I only get error messages. I'm too worn out to continue to provide free QA services to large corporations. Y'all can monitor your own logs to figure out where things are going wrong and fix it.

Using app

Over 4 years

Total reviews

9

Average rating

3.2