Facebook & Instagram
Seamlessly manage your Facebook and Instagram presence
Rating
3.4
feedback
3,807
chart
#378
All reviews
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May 31, 2025
The app doesn't work---doesn't connect to my Facebook account properly, and the instructions they give are constantly outdated or unclear.
May 31, 2025
Une catastrophe vous déconnecter le pixel au moment propice ou on veut commencer à établir une campagne publicitaire, un dégout incommensurable après tant de travail
May 30, 2025
Verknüpfung funktioniert nicht und die Anleitung bzw. Installation ist ein Alptraum.
May 30, 2025
Con la última actualización de Shopify, sin advertirnos, nos desconectaron las cuentas a medias y no dan soporte.
May 30, 2025
It is almost impossible to fix things through FB because their "help" processes are incomplete, don't cover all scenarios, and are buggy. E.G. I can't use my account because their verification forces my to verify myself through one path only. I can't complete this process because it only uses my OLD cell phone number. I can't login or run more ads because of this error AND there are no people to speak with and get help.
May 30, 2025
I've spent 2 years sending and uploading every single business entity and tax document we have in our possession and still cannot get the facebook and instagram sales channels linked up. This app doesn't work.
May 29, 2025
I would give zero stars if it's possible. Meta can't connect to my Shopify for months now. And I can't get support if I am not connected to my account. Are you kidding me?
May 28, 2025
being forced to have checkout on FB and Instagram causes loss of sales and adding on warranties, upsells etc. Should put it back to the way i was where checkout was through the site
May 28, 2025
May 28, 2025
Fairly useless channel. Things keep getting disconnected. When I try to reconnect I only get error messages. I'm too worn out to continue to provide free QA services to large corporations. Y'all can monitor your own logs to figure out where things are going wrong and fix it.
May 28, 2025
It is very sad to do business with facebook due to constant rejections despite products being compliant. Also, ads keep getting rejecting and facebook seems to blame their technology. It is total headache to do business with facebook.
Using app
16 days
Total reviews
1
Average rating
1.0
May 25, 2025
May 23, 2025
So very difficult to connect and set up pixels to work in the ads. Meta keeps circling in a loop to the Shopify page without actually connecting. Facebook ads support is unbelievably horrendous. I have no idea how such a big multi billion dollar company functions like this.