Facebook & Instagram

have to say it's complicated and hard to use

Bonne application ! Mais avec des bugs au niveaux de l’enregistrement.

none of my Reels are posted on my Facebook account automatically, I have to do it manually and it takes time.

I find it very complicated. All info about the product needs to be re-written,

The shop integration itself is setup but other than tagging products in posts - which only work in the mobile app - I'm unable to display a link to the shop on my Facebook business page. Each time I try to change the action button setup it prompts me for setup/login into Shopify and ultimately takes me to my existing shop without ever adding it to my Business page action button.

I actually have not immersed in the app as yet. I do have one thing to suggest. When calling for the verification, the recording does not give answer time. It gave me first just 3 digits and hung up. Subsequent calls gave me only 2 digits, and then hung up. There was no repetition. After 5 calls I finally received the full number; just barely. This was with me sitting here with my phone in hand waiting for the call and immediately pressing the button to answer. There is definitely room for improvement there.

Checkout with facebook & Instagram is so premature that we might have to pull out. None of the basic settings like shipping is being synced. It just defaults to free shipping... meanwhile we're only a pick-up business.

This app has always been flakey. I've found it disconnected from time to time. Also, I can't activate PayPal because the button doesn't work. Finally, I was surprised to find that all my products had a 10% discount automatically applied.

The app is fine however I got several sales during the holidays and since my items are personalized and have custom options I had to track these people down. This however was not as easy as emailing them or reaching out to them through the fB shop. They never either got the messages or they were never sent. I have no idea how you FB can force something on shops that just doesn't work.

When we click on stores in Instagram, I want to remove the cargo and delivery field in the product detail area, but I cannot remove it, all websites with shopify software have the same problem in their ig stores, it is not possible to completely remove this field, you should make a development about it.

Frustrating ... I use to be able to post new items and run ads from Shopify. Now it says disconnected and I cannot add Meta posts to my marketing campaigns. Can we have the old app back?

The application worked without problems for quite a long time. Now it's installed, but I can't see it in Shopify Marketing anymore. Im asking for help. Thank you

I am facing a problem with the pixel, I am not getting the correct events and event parameters in my Facebook Event manager. E.g Facebook Showing 3 purchases but in reality, there are zero purchases and also showing zero conversion value for some orders.

Plugin is ok, would be nice if it included some way to embed your facebook feed. It's alright for ads and that's about it. If Facebook were to add embed for posts and feed that would be a huge plus!

Can someone please help? I have been trying to link my shop to Facebook and I'm not having any luck.

handy app although it becomes frustrating when FB filters out products due to trigger words that they don't allow through their political correctness. this is a frustration

App is great when it works. However, for some reason, the Facebook app has disconnected my site and will not let me reconnect my account. Even though I type in my password and it directs to Facebook, it still says to reconnect. I can still see my shop with products on my FB/IG pages but I cannot utilize any of the functions to create ads with the products. I need assistance, please.

App is good, recently updated... How do I remove the 'message us' speech bubble now that Facebook messenger messages come through the Shopify chat - I don't want 2 speech bubbles on my page..

Die Grundfunktion der App und die Einrichtung des FB-Shops funktioniert gut, aber im Detail könnte mit wenigen Anpassungen ein viel besseres Nutzererlebniss erzeugt werden. 1. Übermittlung der weiteren Bilder über "additional_ image_link" Attribut in den Datenfeed 2. Datenkontrolle und Hinweis bei z.B. Texten oder Optionen, die in Facebook zu Fehlern führen können (z.B. oder Tags in Description) Sollte es dazu Hinweise und Tipps gehen, dann würde wir uns über eine Nachricht freuen. Eine erste Support-Anfrage wurde mit Fragen Sie bei Facbeook nach beantwortet, wobei die Daten klar nicht von Shopify übermittelt wurden.