Facebook & Instagram
The official app from Meta. Sell on Facebook and Instagram.
Rating
4.2
feedback
7,389
chart
#123
All reviews
Rating Breakdown
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Dec. 29, 2020
je nais pas encore tester reste a voire si les produit vont sur le facebook et que les client soit satisfait
Merci d'avoir pris le temps de laisser un avis. Les commentaires des marchands sont très importants pour nous. Cela étant dit, j'aimerais m'assurer que vous tirez le meilleur parti de notre application, c'est pourquoi je vous enverrai bientôt un e-mail. J'attends votre réponse avec impatience. - Anna, Shopify Support
Dec. 26, 2020
J'ai utilisé cette application pour m'aider à paramétrer et relier mon site Shopify à Instagram et Facebook.
Merci d'avoir partagé votre expérience ! Je suis heureux d'apprendre que vous donnez une chance au canal de vente Facebook et que vous tirez parti d'Instagram et Facebook grâce à l'utilisation de l'application. Je serais ravi de partager quelques ressources qui vous aideraient avec cela. Je vous ai envoyé un email et j'attends de vos nouvelles avec impatience. - Abdalla, support Shopify
Dec. 21, 2020
I'm still a beginner with the app. It will be my first time making use of it for my shopify business.
Thank you for the review! I know that approaching Facebook and social media for the first time can be intimidating, so I've sent you an email with some information on next steps you can take. If you have any questions you can reply right there. Looking forward to hearing from you! - Jake, Shopify Support
Dec. 20, 2020
you really have to know whats going on if you have multiple fb accounts the versatility of this app hurts and doesnt help
Thank you so much for taking the time to share your feedback! This is extremely important to us to keep improving our app and we truly appreciate it. I understand you have found it difficult to manage multiple Facebook accounts when using the app. I'd love to hear more about your experience so I can ensure you are getting the support you need and, therefore, get the most out of our app. I will be in touch shortly via email. Look forward to chatting with you! - Paola, Shopify Support
Dec. 17, 2020
I'm not to tech sevy but wasn't too hard following this. App is not hard to follow and not too time consuming. Kind of fun!!
Thanks for taking the time to share your experience! I am happy to see you had a good fun setting up the app. I'd like to touch base to ensure you are getting the most out of all the features so I will be sending you an email shortly. Look forward to hearing back. - Anna, Shopify Support
Dec. 16, 2020
Sometimes it is difficult to access Facebook management from here, despite using the right password and user id
Thanks for sharing your feedback! I definitely understanding how that may be frustrating. If you're referring to the redirects to your Facebook Business Manager, any login session that you are directed to is not actually hosted by our platform. I've sent you an email to discuss this further and I hope to hear back from you soon. - Abdalla, Shopify Support
Dec. 12, 2020
Good app,i hope it will be good for my store and to show my products to people who need them. I am happy to use it
Thanks so much for taking the time to share your thoughts. I am glad to see you are happy to use it. I'd like to ensure you are getting the most out of our app so I will be sending you an email shortly to connect. Look forward to hearing from you. - Anna, Shopify Support
Dec. 11, 2020
I enjoy Facebook and Instagram Marketing! I am learning marketing is marketing therefore, you must do it consistently. But it's worth it.
Thanks for sharing your feedback! I'm happy to hear you're enjoying the app and utilizing it to it's full potential. Since marketing is a focus of yours, I’ve sent out to an email to you with some marketing guides and tips. I hope to hear more of your thoughts soon. - Abdalla, Shopify Support
Dec. 9, 2020
I don't have extensive experience with this, so it's difficult to rate. Setting this up was pretty easy though.
Thanks so much for taking the time to leave a review. I'm glad to see you found the set up pretty easy. As you can imagine, feedback is extremely important to us to improve our app so I really do appreciate you sharing your experience. I'd like to ensure you are getting the most out of our app so I will be in touch shortly via email. Look forward to hearing back. - Anna, Shopify Support
Dec. 8, 2020
Found it a bit confusing at first as it kept telling me I wasn’t set up, yet when I went in it everything was there
Thank you for taking the time to share your experience. I can definitely see why it would be confusing to receive a notification regarding set up when it was already completed. I want to ensure you are getting the most out of our app so I will be sending you an email shortly to touch base. Look forward to your reply! - Anna, Shopify Support
Dec. 8, 2020
It was an easy process to set up and I liked that each step was clearly labelled but it was still confusing knowing what I was actually setting up along the way and what I was agreeing to. I did feel a little pressured into clicking yes for everything
Thanks for sharing your feedback! Glad to hear that you found the process easy! I'd love to talk more about the parts that were confusing for you. I've sent out an email to you, I hope to hear back from you soon! - Abdalla, Shopify Support
Dec. 7, 2020
It was very quick and easy to use. It only took about 5 minutes for me to get everything i needed to get done done.
Thanks for sharing your feedback! I'm glad to hear you had an easy time! I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
Dec. 4, 2020
Too early to tell as yet. I've only just activated the app. Setup was very easy and I guess I'll be able to form an opinion down the track a little.
I appreciate your feedback! I'm glad to hear that you're giving the app a chance. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
Dec. 3, 2020
Not quite sure. I have not used it that much but going forward i will use it more.Not quite sure. I have not used it that much but going forward i will use it more.Not quite sure. I have not used it that much but going forward i will use it more.
Thanks for taking the time to leave us a review! Your feedback is extremely important to us and I want to ensure that you are getting the most out of the app. I will be sending you an email shortly to see if you needed any assistance to get the app set up. Look forward to hearing back! - Anna, Shopify Support
Dec. 2, 2020
Not too bad to use but it can be a bit confusing. Could be a bit more user friendly. Less info and more links for assistance without long paragraphs
Thanks for sharing your feedback! I appreciate your honest, and candid thoughts! I'd love to hear more about your firsthand experience setting up the app. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
Dec. 1, 2020
I'm just not 100% sure of the changes being made. how many times will I have to change my Facebook connection in the future. This is my 3rd time.
I appreciate your feedback! Thank you for your honesty and your commitment to our platform for such a long time. Shopify is constantly looking for ways to improve the merchant experience and make their lives easier. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
Dec. 1, 2020
I used this app in hopes to getting more business and subscribers to produce sales on my new business venture.
Thanks for sharing your feedback! The Facebook Channel app is definitely a great tool to achieve those goals. I've sent out an email to you to discuss this further. - Abdalla, Shopify Support
Dec. 1, 2020
It is quite difficult to set up. It is not straight forward. Especially when you are not a IT pro. I feel it could be much more user friendly.
Thanks for sharing your feedback! I'm interested in hearing your thoughts regarding the onboarding process in detail! I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
Nov. 30, 2020
A little confusing setting up. Would also prefer not to spending hundreds of dollars on ads just for my post to be seen by my regular followers
Thanks for sharing your feedback! I definitely know the feeling of high ad spend costs. It's never any fun. I’ve sent out to an email to you and hope to hear back from you soon. - Abdalla, Shopify Support
Nov. 30, 2020
I enjoy the app but dislike having to get on a desktop or laptop to complete different setup details. prefer to be able to access everything from my iphone. also, i dont like the fact that you have to put in a debit or credit info to even run free ads. other than that, no compalints.
Thanks for sharing your feedback! I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support