Facebook & Instagram
The official app from Meta. Sell on Facebook and Instagram.
Rating
4.2
feedback
6,708
chart
#130
All reviews
Rating Breakdown
Review RSS Feed
Oct. 28, 2023
Hi There! Thank you for taking time to leave a review. We appreciate hearing from our customers! Thank you, Meta Support
Oct. 27, 2023
A little challenging learning the ropes and getting through all the validations but started posting and creating boosted ads. I really like attention ads are getting. I'll be creating a full-blown ad soon as I get through the additional training videos.
Hi There! Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers! Thank you, Meta Support
Oct. 22, 2023
Hi There! Thank you for taking time to leave a review. We appreciate hearing from our customers! Thank you, Meta Support
Oct. 21, 2023
It is good but sometimes does not show on my sales channels properly. This is when I go go to add new products through my shopify.
Hi There, Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers! Please contact our Business Support team via this link, if you need further troubleshooting help regarding your sales channels: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram Thank you, Meta Support
Oct. 14, 2023
it is good
Hi There, Thank you for taking time to leave a review. We appreciate hearing from our customers! Thank you, Meta Support
Sept. 12, 2023
While it's absolutely essential for any ecommerce company, this app is NOT very intuitive and there is virtually no support other than the very generic support email. And even then they have no clue how to help you since it's such a niche app!
Hi There! Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers! Feel free to reach out via the link if you need further assistance from our team: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram Thank you, [Meta Support].
Sept. 9, 2023
Hi There! Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers! Thank you, [Meta Support].
Aug. 28, 2023
it was hard at first but now I'm in Thank you so much!!! hope I make sales using this app looking forward to this era in my life.
Hi There! Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers! Thank you, [Meta Support].
Aug. 16, 2023
Meta is a little confusing, it is going to take me a long time to figure it all out. I am brand new at all of this so, that could play a huge part in how technical everything is.
Hi There! Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers! Thank you, [Meta Support].
Aug. 9, 2023
Things for the most part are pretty self explanatory and the apps assists in the what is needed next. There are a few minor things I am trying to learn more about such as ADs and building the traffic to the page. That is still a little unclear but for the most part navigating the page was pretty simple to do.
Hi There! Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers! Thank you, [Meta Support].
Aug. 7, 2023
4 estrela apenas porque exite que tenhamos o Shopify Payments. Isso limita para quem quer usar um outro meio de pagamento. Mas se voce usa o Shopify Payments ele faz tudo sozinho mesmo.
Olá! Obrigado por reservar um tempo para deixar um comentário e compartilhar sua experiência conosco. Agradecemos ouvir nossos clientes! Obrigado, [MetaSuporte].
Aug. 7, 2023
Must be easier to connect and verify the domain having to access the domain and creating txt files must be easier from the beginning, have to wait too much and find solutions on my own.
Hi There! Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers! Thank you, [Meta Support].
Aug. 2, 2023
Je recomande facebook comme un cannal parce que facebook est une grande site que acceuille plus de visiteur par jours. Merci davance
Salut! Merci d'avoir pris le temps de laisser un avis et de partager votre expérience avec nous. Nous apprécions avoir des nouvelles de nos clients! Merci, [Méta-soutien].
July 28, 2023
as long as you read the instructions, it was easy to put together. the program allowed my shop to post quickly and also helped me create a paypal account
Hi There! Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers! Thank you, [Meta Support].
July 21, 2023
It works well in bring visitors to my Facebook store. Make sure you add pictures to all your shopify store products and variations to make sure you dont have a failed sync.
Hi There! Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers! Thank you, Meta Support
July 19, 2023
It's kind great but I have a lot of difficulties because when I start it disable my account to make ads for almost 2 months until I figret out the problem.
Hi There! Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers! Thank you, Meta Support
June 20, 2023
Works decent enough. Instagram appears to integrate better with Shopify than Facebook Shopping. You sync and push your catalog and it just shows up on Instagram. Facebook on the other hand has a few issues. For example one collection I have shows up on Instagram but keeps giving me error messages on the Facebook shopping side. Wish it had a simple push feature to Facebook Merchant for singular products.
Hi There! Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers! Thank you, Meta Support
May 1, 2023
I was wondering what I can do about the problem that the fb & Instagram channel are not supported in the Shopify store. Because the tracking has been off the last week and the ads are performing less good now. Is there a problem with my pixel and with the integration of the sales channels to my Shopify shop. I was wondering if there is anything that I can do to fix this issue.
Hi There! Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link so we can follow up with you directly and ensure you have the best possible experience. https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram Thank you, [Meta Support].
March 16, 2023
c'était parfait jusqu'à maintenant, shopify me signal que ce canal de vente n'est pas pris en charge en ce moment. s'il vous plait, aidez moi à résoudre le problème. merci d'avance.
Bonjour à tous! Merci d'avoir pris le temps de laisser un avis. Nous nous excusons pour la gêne occasionnée et souhaitons vous aider à trouver une solution. Veuillez contacter notre équipe d'assistance aux entreprises via ce lien afin que nous puissions vous contacter directement et vous garantir la meilleure expérience possible. https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram Merci, [Méta-soutien].
Jan. 28, 2023
I need help connecting my view store on instagram i did everything fb and instagram asked me to do c
Hi There! Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers! Thank you, [Meta Support].