Facebook & Instagram
Seamlessly manage your Facebook and Instagram presence
Rating
3.6
feedback
4,005
chart
#424
All reviews
Review RSS Feed
April 15, 2025
"I've been trying for hours to modify my product. Despite changing the description six times and ensuring there are no medical terms, Facebook still refuses it. It's very frustrating!" here's my product name: Ceinture de Dos Ajustable – Maintien Léger & Confort Optimal
April 14, 2025
Facebook & Instagram make it difficult to find my store as I can't connect it to my Facebook account that has all my friends, but had to start a "page" for my shop then not only do I have to grow my facebook account, but I then have to hope that all my friends will like my "page" and decide to follow that too so I have two Facebook accounts to manage instead of just one. My shop is completely invisible on Instagram, not searchable, not findable. I feel like this shopify app is a complete waste of money, not a single sale or view has come from this app.
April 13, 2025
Zero stars! App does not work and can't even find or connect shop on either site.
April 10, 2025
This app has completely failed. My entire store will no longer sync with Facebook ads. I've spent hours with their support team. They are as lost as I am in attempting to get the app to work.
April 9, 2025
App does not work properly. Items in shop show most expensive variants instead of cheapest. This is costing me sales. Have been trying to get help and no one from shopify or meta seems to be able to fix this.
April 6, 2025
Cannot use the sync app feature if your shop does not accept shopify pay and if your a skincare business you already know shopify does not process payments for that type of business so why even offer the FB app. for companies that sell skin care products, but yea
June 17, 2025
It's soooo difficult to connect and get the catalogue to show up correctly with the latest changes and so I can't initiate ads because the catalogue is showing outdated images. I can't understand why it has to be so difficult. Also, not being able to delete unused or outdated pages from the business accounts is confusing
April 4, 2025
Very limited functionality and therefore not recommended to use. E.g. Draft Orders are tracked as conversions and therefore heavily impact ad results. All of a sudden, we had a ROAS of over 100.
April 3, 2025
This is not a very support friendly app. Keeps running me in circles. Will not connect to my Page.
March 30, 2025
Completely inefficient and syncing process has been infuriatingly difficult. Also, the meta support caused my store deactivation and then attempting to reactivate, connected it to the incorrect Facebook business profile, therefore blocking it from being accessible on instagram. There is no real time communication, lots of emails and then no ability to respond. I have taken all the steps necessary and I feel your support team caused this chaos and now there is no one to actually communicate about it with. Very dissatisfied.