Facebook & Instagram
Seamlessly manage your Facebook and Instagram presence
Rating
3.6
feedback
4,005
chart
#424
All reviews
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March 8, 2025
March 8, 2025
Issues with shop not allowing me to link facebook products live on facebook. They used to be but now no
March 1, 2025
It is crAPP! They need to include debugging tools into their shopify app connection to give better information about what is not allowing catalogs, meta accounts, and other linkages that are necessary to facilitate creating a working store! They don't want you to use your Shopify account, Meta wants you to use their product catalog and derive it all from them. I and many others have been unable to connect our stores for years! With an "S".
Feb. 27, 2025
This app is a glitchy, frustrating mess—just like everything else Meta puts out. Constant bugs, crashes, and an overall terrible user experience. Feels half-baked and poorly maintained. Disappointing.
Feb. 26, 2025
Meta must be one of the worst businesses you MUST deal with to start a new business - when something goes wrong, it is near impossible to find support and even then I'm 3+ months along and still no resolution. Sad reality is the competition is not much better.
Feb. 24, 2025
I have been locked out of my facebook for over a year and there is no live support - I have gone so far as to submit business records facial images for facial recognition and government issued id's. Nothing allows me access to my own account - so I have reached out to my congressmen and women's offices and sent documentation to show how this is effecting my ability to. Meta must do better to support - Shopify should assist as well.
Feb. 21, 2025
Why do @MetaforBusiness @Meta give SMEs awful service despite big profits? Axed APAC high-value program in Covid. Why not offer great service to help us grow and boost your revenue too?
Feb. 21, 2025
Feb. 21, 2025
ich habe die App nach anweisung installiert und wollte mein Facebook verknüpfen wenn ich auf Connect Account klicke es tut sich nichts. ich habe die App deinstalliert und wieder installiert + cache gelöscht, tut sich immer noch nichts. mein shop hat kein Password und mein plan ist Basic support von meta zu erreichen ist wie alsob man in der Wüste verloren ist!
Feb. 19, 2025
it is not shopify issue, but lots of bug and missunderstanding from Meta, and their support is bad, lie to me to get stars and good review, but nothing is get sorted.
Feb. 18, 2025
Dear Metas, Despite making extensive revisions to my product descriptions—removing even legally permissible health claims—my products continue to be rejected. This has made it nearly impossible to advertise effectively on your platform. I adhere strictly to Swedish regulations, yet Meta’s policies seem to prevent me from communicating any meaningful information about my products. If compliance means I cannot describe the benefits at all, I am left with nothing to sell. As a result, I will be reconsidering my use of Meta as an advertising platform, as the constant rejections make it unreasonably difficult to conduct business. I would appreciate clear guidance on how to present my products without facing repeated rejections.
Feb. 16, 2025
Why do we always have a problem with you about out products. You keep rejecting our product but you allow other companies have there product listed. With their product there is more sexual content and you can make our the models cock. Yet you reject ours for being overly sexual. Poor service on your end Meta.