Facebook & Instagram
Seamlessly manage your Facebook and Instagram presence
Rating
3.6
feedback
4,006
chart
#424
All reviews
Review RSS Feed
Feb. 26, 2025
2/14/25 - I am using this with a supplementary feed. I am showing product price in the images i am generating for the supplementary feed. The images update every time the product price changes. This Meta app is NOT keeping the items in sync on an hourly basis like it should. Meta support is obscenely slow and behind the times with their capabilities. Shopify customers deserve better customization and support. 2/26/25 - after being passed from one meta support person to the next, they finally got me over to their commerce manager team. I did a screen recording and gave them examples of products that were out of sync and they kept addressing the individual examples i gave them and not the root problem. After calling them out on this, they simply replied asking for another product example. They are completely incompetent. I am replacing this feed with something else. Meta support is pathetic.
Using app
Over 6 years
Total reviews
6
Average rating
4.2
Feb. 12, 2025
Super confusing to use. The older version used to be more user friendly and now it's been overcomplicated.
Feb. 12, 2025
Zaken moeten kopiëren in de code van je site, het zou automatisch moeten gaan. Adverteren zonder conversie, facebook en instagram vullen zakken maar regelen geen zaken.
Feb. 11, 2025
AWFUL. Will not approve your store and there is no way to contact or request a review. All sorts of dead ends and no assistance. But they will take your money (in my case $400 in ad spend, but wont approve my store).
Feb. 11, 2025
awful. I keep getting asked to verify my account. Will it ever stay verified?!?
Feb. 11, 2025
De momento ha sido imposible sincronizar estas dos aplicaciones. Complicado y pocas instrucciones y no claras.
Feb. 11, 2025
Virtually all integrations do not work or have serious issues. Pixel is unusable. Advantage+ is non-working.
Feb. 9, 2025
on shopify I am told everything is active but on Facebook it says Your Meta pixel is not active
Feb. 7, 2025
fatal, he tenido problemas para conectar mi tienda con facebook e instagram y ha sigo imposible obtener ayuda para hacer la conexion, asi llevo mas de un año y sin esperanza porque no tienes una atención personalizada que puede entender lo que te sucede
Feb. 6, 2025
technical support is horrible. My account has been restricted for 6 months and we've been going back and forth with faceless no one has been able to provide help for my business
Feb. 6, 2025
Managing my apparel brand shop on Facebook and Instagram has been a frustrating journey, to say the least. For the past four years, I've faced constant challenges connecting to the shop and maintaining its functionality. One of the biggest hurdles has been resetting my Facebook password for the shop account. No matter how many attempts I make, I never seem to get it resolved. The lack of a clear or straightforward solution has made it feel like an ongoing hassle, with issues cropping up time and time again. These technical difficulties have taken away valuable time I could be spending on growing my business, connecting with customers, and creating new products. I’m still looking for a lasting solution but have yet to find one that sticks. If anyone has successfully navigated these issues or knows the best approach to resolving them, I’d love to hear your advice!
Feb. 6, 2025
Je suis bloquée depuis 8 mois sans pouvoir lancer ma boutique shopping sur instagram. Malgré de nombreux contacts auprès de META mon compte est toujours restreint. Je désespère...
Feb. 4, 2025
Schwierig einzurichten. Sehr komplex. Shop nun schon seit Monaten in Prüfung. Wir kommen einfach nicht voran.
Feb. 3, 2025
Me gustaria que fuera más rápida la conección a la redes, parece que tengo que esperar 4semanas.