Facebook & Instagram
Seamlessly manage your Facebook and Instagram presence
Rating
3.4
feedback
3,804
chart
#378
All reviews
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April 3, 2025
This is not a very support friendly app. Keeps running me in circles. Will not connect to my Page.
March 30, 2025
Completely inefficient and syncing process has been infuriatingly difficult. Also, the meta support caused my store deactivation and then attempting to reactivate, connected it to the incorrect Facebook business profile, therefore blocking it from being accessible on instagram. There is no real time communication, lots of emails and then no ability to respond. I have taken all the steps necessary and I feel your support team caused this chaos and now there is no one to actually communicate about it with. Very dissatisfied.
March 29, 2025
March 27, 2025
Facebook the No customer service company, constantly rejecting products that are well within community standards. Faceless appalling company to deal with
March 27, 2025
facebook & Meta is really problematic and it's not working at all. my shop is in review for long time and I'm not able to install easy the pixel. relly convoluted even with integration.
March 27, 2025
Terrible experience so far. Unable to get shop verified, but no details on why other that not meeting compliance requirements. No way to get support of an actual human, I'm fairly tech savvy but just being sent in circles. Incredibly frustrating.
May 16, 2025
Hello, I'm confused about why my Instagram and Facebook accounts are under review. It's been like this for quite a while, and I don't understand why. I am unsure how to correct whatever issue you think there is. I have removed the man's swimwear from my store that you say is offensive! I don't understand what's offensive, as Facebook allows women's swimwear that shows much less! I want my restriction lifted from my account. I can not get anyone to respond to me. I have already missed selling for Mother's Day, and now Father's Day is coming up. My account shows no problems, so why can't I remove my restrictions?!
March 16, 2025
Absolutely a horrible experience trying to connect accounts. It constantly tries to add your personal account to your business on Shopify. The Facebook auth and connection process is garbage.
March 15, 2025
absolutely awful and not user friendly at all. i cannot figure out how to do this at all and its just horrendous
March 13, 2025
Why aren't my products showing up on Facebook and why can't I connect to it
March 12, 2025
I'm prompted to connect my account on a weekly basis. I'm so frustrated with this and close to just removing it and giving up. nothing worked properly with this.
March 11, 2025
I'm not sure why the app keeps disconnecting my shop from Instagram and Facebook; however, it is now costing me money and we'll need to fix that ASAP before the losses get too much.