Facebook & Instagram
The official app from Meta. Sell on Facebook and Instagram.
Rating
4.2
feedback
7,393
chart
#123
All reviews
Rating Breakdown
Review RSS Feed
Sept. 23, 2020
Im just a starter in doing FB ads...and new to this, i need to learn more about how it works and updates..apologies if i cannot rate this much as i need more experience how this app works.
Thanks for sharing your feedback! There's no need to apologize! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
Sept. 23, 2020
I have not made a lot of progress yet. What I've noticed so far is that it's importing products that I've already removed from my shopify page so I'm trying to figure out how to manually sort it.
Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
Sept. 22, 2020
This is my first experience with the FB Commerce store so I do not have an opinion at this time. May be I can submit one later.
Thanks for sharing your feedback! I appreciate you taking the time to write a review! I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
Sept. 21, 2020
Hopefully it'll get a little easier to use as time goes on
Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
Sept. 21, 2020
still testing will need some time until I can give an honest opinion based on my actual user experiance
Thanks for taking the time to leave us a review and share your feedback! We are continually improving our app, and your opinion is essential in this process, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Rob, Shopify Support
Sept. 20, 2020
so far so good. I was having difficulty installing the app using firefox but seems to have worked on chrome much better.
Sept. 20, 2020
I used this app to connect with Shopify. This has helped us to leverage on social media as an application to promote our brand.
Thanks for taking the time to leave us a review and share your feedback! We are continually improving our app, and your opinion is essential in this process, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Rob, Shopify Support
Sept. 20, 2020
As I work from Germany and also my administration team is in Germany I would like to get a documentation in German language ;-)
Thanks for taking the time to leave us a review and share your feedback! We are continually improving our app, and your opinion is essential in this process, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Rob, Shopify Support
Sept. 13, 2020
I like the user friendly aspect, but I need a little more direction on the business and backend of the site. I wish there was a little tutorial or at least a link of the most popular ways to set it up.
Thanks for sharing your feedback! We work hard to improve our app functionality and ease of access, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
Sept. 13, 2020
Lenta la sincronización. Poco intuitiva. Muy bueno el acceso desde Shopify pero cuesta terminar la vinculación.
Gracias por tomarse el tiempo para dejarnos una reseña y compartir sus comentarios. Mejoramos continuamente nuestra aplicación, y su opinión es esencial en este proceso, por lo que me gustaría investigarlo más a fondo. Le envié un correo electrónico y espero escuchar más de sus pensamientos pronto. - Rob, soporte de Shopify
Sept. 12, 2020
Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.
Thanks for taking the time to leave us a review and share your feedback! We are continually improving our app, and your opinion is essential in this process, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Rob, Shopify Support
Sept. 10, 2020
MY ACCOUNT ALWAYS IS FORZEN I DO NOT KNOW WHY MY ACCOUNT ALWAYS IS FORZEN I DO NOT KNOW WHYMY ACCUNT
Thanks for sharing your feedback! I definitely understand your frustration. In that regard, I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
Sept. 10, 2020
I have not used this yet, but I look forward to finding out how helpful this will be to my business.
Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
Sept. 9, 2020
muy cómoda de usar lo malo que no esté 100% en español por eso le doy 3 estrellas, cuando lo traduzcan le subire las estrellas
Gracias por compartir tus comentarios! Trabajamos arduamente para mejorar la funcionalidad de nuestra aplicación, por lo que me gustaría investigarlo más a fondo. Le envié un correo electrónico y espero escuchar más de sus pensamientos pronto. - Abdalla, soporte de Shopify (Sent Using a Translator)
Sept. 8, 2020
can't get it to connect correctly to shopify and to get the pixel app to work which needs to be up and running before school tomorrow. Tracie Vestal
Thanks for taking the time to leave us a review and share your feedback! We are continually improving our app, and your opinion is essential in this process, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Rob, Shopify Support
Sept. 7, 2020
Needs to say somewhere on the main page that you must finish instagram and messenger to complete setup of the channel. Otherwise pretty straight forward
Thanks for taking the time to leave us a review and share your feedback! We are continually improving our app, and your opinion is essential in this process, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Rob, Shopify Support
Sept. 7, 2020
Good help setting up from Brandon Toews in customer support who was very prompt in showing me how to work around a server side error on your end.
Using app
7 months
Total reviews
3
Average rating
4.3
Thanks for taking the time to leave us a review and share your feedback! We are continually improving our app, and your opinion is essential in this process, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Rob, Shopify Support
Sept. 4, 2020
it cost much time to do it. This is my comment can help other merchants decide whether to use this app.
Thank you for your feedback! I will be sending you an email shortly to learn more about your experience setting up this app and how it could improve. - Emily, Shopify Support
Sept. 3, 2020
it's a lot easier to set up and get your items on the market and in front of people who don't know you or what your selling.
Thanks for sharing your feedback! We work hard to improve our app functionality! I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support