Facebook & Instagram
Seamlessly manage your Facebook and Instagram presence
Rating
3.7
feedback
4,142
chart
#193
All reviews
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Oct. 29, 2020
Installed the app. My Facebook account got suspended then, for suspicious activity????? Now it is reviewed by Facebook. I really hope I will be able to recover it since I use it to manage the FB of my business. In the meantime, I can't use my account. Wonderfull experience (I am sarcastic of course)
Thanks for sharing your feedback! I definitely understand how frustrating that can be. In that regard, so I’d like to discuss this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
Oct. 29, 2020
Too many numbers to try and connect with my store. I have admins and they need to be able to set up and go and I have to constantly reconnect if I clear my browsing history. If I don't log in it won't update.
Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
Oct. 29, 2020
I used the app to setup a ecommerce store on facebook. not sure if i did things correctly cause it was so easy.
Oct. 29, 2020
I love the app. I found it super useful and really convenient to navigate. I'm excited to see more benefits in the future.
I appreciate the time you took for sharing your feedback! We work hard to improve our app functionality, so I’d like to touch base with you in regards to your experience. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
Oct. 28, 2020
It was easier than expected. I would recommend new users like myself jump on shopify and use these apps that are available
Oct. 28, 2020
Es bastante intuitiva, me parece que esta hecha para facilitar los procesos de manera muy eficiente. Buen Trabajo
Oct. 28, 2020
a great tool that allows small business to work more efficiently and makes reaching customer easily
Oct. 28, 2020
Great app, very easy to use, seamless integration, highly recommended for everyone looking to add collections to facebook from shopify
Oct. 27, 2020
It was a little confusing, but I was able to figure it out. Nicely designed and had good menus to navigate with good descriptions and help hints. As with everything Facebook, it has room for improvement, but should be a viable addition to our marketing.
Oct. 27, 2020
With following directions, this app is easy to install. I have not had it long enough to give complete experience but so far so good.
Oct. 27, 2020
Used to help promote my shop on both Instagram and Facebook. Just wish it could help fix the bot for approval of products!
Oct. 27, 2020
Really Easy to set up and become active on Facebook/Instagram. Convenience to manage all SKU's in one place.
April 12, 2021
My FB shop followers see a post saying "SHOP added an item..." containing the item details whenever I add a new product or product variant. This floods their newsfeeds and they turn off notifications altogether or unfollow the shop. There seems no way of stopping these automated notifications apart from disabling the FB channel.
Oct. 26, 2020
Do not install this channel, it will just make a mess with your Facebook shop taking control of it and not allowing you anymore to have checkout on Facebook. Just stay in FB with their manager and update your products manually (even if it is a long process). Support is as awful as the channel!
Thank you for leaving a review and sharing your feedback. I'd like to work with you to select your preferred checkout method on the Facebook channel so I will be following up with an email shortly to let you know what next steps to take. - Veena, Shopify Support
Oct. 25, 2020
Very simple and convenient setup steps, an excellent app for new beginners to start Facebook selling together with Shopify
Oct. 25, 2020
Thank you - you are making this easier and easier for small business owners to understand. It tool me months to understand the directions to delete the old Facebook app in "settings" - I though I had to do that in my Facebook. Finally realized it meant Shopify settings.
Oct. 25, 2020
Easy to link to my Shopify store and setting up my catalogue there. Excited to check all the new options this channel gives me to boost my sales. I'm also thankful for the kind and nice support received. On this matter, as always, Shopify is a 10/10. Thank you, guys!
Oct. 24, 2020
the app has not been installed yet. detailed experience will updated once the app has been used. thank you for your concern.
Oct. 24, 2020
Very easy to use, friendly to setup and hassle free. Hopefully we get some great sales from it !!!!!
Oct. 23, 2020
So far so good. Setup appears to be pretty easy, now I’m just anxious to see it run/work. Would be nice to see a “FREE” introductory rate to make sure there are no kinks or issues, but here goes something