All reviews

Rating Breakdown

  • 5
    56% (2,340 ratings)
  • 4
    12% (503 ratings)
  • 3
    7% (279 ratings)
  • 2
    4% (159 ratings)
  • 1
    22% (906 ratings)

Reviews with Text

  • 73% (3,046)
Review RSS Feed Review RSS Feed

2 / 5 Share

June 12, 2025

There is a constant message to verify my business details. I attempt to verify and get the same message every time that this is not longer an issue. But 2-3 days later get the same message. Meanwhile, both apps are working. I do not understand.

Using app

About 2 years

Total reviews

1

Average rating

2.0

2 / 5 Share

June 11, 2025

I find it hard to set up. I wish it was easier to organize product by category.

Using app

Over 2 years

Total reviews

1

Average rating

2.0

2 / 5 Share

June 23, 2025

Using app

4 months

Total reviews

1

Average rating

4.0

2 / 5 Share

June 10, 2025

It has been 3 months and my shop is still in review for both Instagram and Facebook

Using app

2 months

Total reviews

1

Average rating

2.0

2 / 5 Share

June 8, 2025

the intergration takes way to long and you have to verify so much informaiton when everything fb needs is in shopify.

Using app

About 1 month

Total reviews

1

Average rating

2.0

2 / 5 Share

June 7, 2025

Nice, but too many "bugs"

Using app

Over 2 years

Total reviews

1

Average rating

2.0

2 / 5 Share

June 6, 2025

It is not working! I am not able to update my catalog?

Using app

Almost 2 years

Total reviews

2

Average rating

3.5

2 / 5 Share

June 6, 2025

It is very hard to navigate facebook and shopify. There's not clear instructions. As a boutique owner I want everything to go thru shopify. I'm unsure of which emails from facebook are spam or are legit.

Store

WEST

Using app

Over 3 years

Total reviews

2

Average rating

3.5

2 / 5 Share

June 4, 2025

Muy engorrosa de configurar, poco intutitiva. Muchos menus y submenus... se necesita ser un experto para confirgurarla de forma correcta, muy mala

Store

Pneuma

Using app

Over 1 year

Total reviews

1

Average rating

2.0

2 / 5 Share

June 2, 2025

Store

Eclat

Using app

6 months

Total reviews

1

Average rating

2.0

2 / 5 Share

June 2, 2025

Keeps telling me my shop is suspended because of lack of information however does not provide any information about what information to provide or where to provide it.

Using app

Over 4 years

Total reviews

3

Average rating

4.0

2 / 5 Share

May 28, 2025

At first glance it's good, it promises to make it work. But it really underdelivers. You still have to do many things in the meta account, which is terrible, I mean astoundingly terrible. I am new to this but I'm a developer and I still don't understand anything on it. Not shopify's fault, but I really thought the facebook and instagram app would handle all of this nonsense for me. It doesn't. Now I have a semi-connection and I don't know what to do to make it work, neither what it is supposed to do if it can't do that, great.

Store

Hopla3d

Using app

About 1 month

Total reviews

1

Average rating

2.0

2 / 5 Share

May 27, 2025

FB didn't integrate well. Shop was immediately restricted.

Using app

7 days

Total reviews

5

Average rating

4.2

2 / 5 Share

May 25, 2025

Using app

Almost 5 years

Total reviews

1

Average rating

2.0

2 / 5 Share

May 24, 2025

Store

Boïa

Using app

Almost 2 years

Total reviews

2

Average rating

3.5

2 / 5 Share

May 24, 2025

trying to integrate the stric BS rules of Meta to sell your items is crazy. Using stock photos from the distributor of a bikini gets flagged as a violation of there sexual policy. Yet if you "SPONSOR" a meta ad. It gets approved. Look at Playboy or victoria secret.

Using app

About 2 years

Total reviews

1

Average rating

2.0

2 / 5 Share

May 20, 2025

Store

KANTELL

Using app

11 days

Total reviews

1

Average rating

2.0

2 / 5 Share

May 15, 2025

me han pedido verificarmi negocio he subido los documentos varias veces y lo vuelven a pedir.

Using app

Over 6 years

Total reviews

1

Average rating

2.0

2 / 5 Share

May 15, 2025

My Shopify account has been review for over 3 months. I have reached out to Facebook many times and I still don't know what the issue is. Still waiting.

Using app

5 months

Total reviews

5

Average rating

4.4

2 / 5 Share

May 14, 2025

The app has a bug that doesn't allow me to verify my business even though the store is already live and approved. After submitting my biz info, a verification code lands in my email but the screen never changes for me to type in that code.

Using app

2 months

Total reviews

1

Average rating

2.0