Facebook & Instagram
Seamlessly manage your Facebook and Instagram presence
Rating
3.6
feedback
4,008
chart
#405
All reviews
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June 17, 2025
Haven't used it since they commandeered checkout from merchants. It prevents upsells, free shipping bars, and other normal things you want to do with traffic to your store. Plus, you have to keep your shipping costs constantly updated in their app to match your actual in Shopify.
June 15, 2025
So far my shop has been in review for over a year and never resolved. I can't seem to connect with help to fix. They need a fixed POC somewhere in this area.
June 13, 2025
June 12, 2025
There is a constant message to verify my business details. I attempt to verify and get the same message every time that this is not longer an issue. But 2-3 days later get the same message. Meanwhile, both apps are working. I do not understand.
June 11, 2025
I find it hard to set up. I wish it was easier to organize product by category.
June 10, 2025
It has been 3 months and my shop is still in review for both Instagram and Facebook
June 10, 2025
I am frustrated with submitting all the government documents to Facebook for verifying my store, but the papers have not been accepted. I don't provide these documents to my own or to Facebook's requirements; it is the government of Canada that I am frustrated with the process of submitting all the required government documents to Facebook to verify my store, but my submissions have not been accepted. The documents I provide are issued by the government of Canada for individuals applying for these services, not by my standards or Facebook's. As a result, my store is currently disabled, and I am feeling confused about the situation. It provides its documents to those applying for these services. My store is disabled. I'm confused.
Store
My Store
Using app
21 days
June 8, 2025
the intergration takes way to long and you have to verify so much informaiton when everything fb needs is in shopify.
June 6, 2025
It is very hard to navigate facebook and shopify. There's not clear instructions. As a boutique owner I want everything to go thru shopify. I'm unsure of which emails from facebook are spam or are legit.
June 2, 2025
Keeps telling me my shop is suspended because of lack of information however does not provide any information about what information to provide or where to provide it.
May 28, 2025
At first glance it's good, it promises to make it work. But it really underdelivers. You still have to do many things in the meta account, which is terrible, I mean astoundingly terrible. I am new to this but I'm a developer and I still don't understand anything on it. Not shopify's fault, but I really thought the facebook and instagram app would handle all of this nonsense for me. It doesn't. Now I have a semi-connection and I don't know what to do to make it work, neither what it is supposed to do if it can't do that, great.
May 25, 2025
May 24, 2025
trying to integrate the stric BS rules of Meta to sell your items is crazy. Using stock photos from the distributor of a bikini gets flagged as a violation of there sexual policy. Yet if you "SPONSOR" a meta ad. It gets approved. Look at Playboy or victoria secret.
May 22, 2025
had so much problems connecting the 2 platforms, ended up calling both Meta and Shopify. Just had to uninstall and install the FB app on Shopify to make it work. but was a real headache at first.