Facebook & Instagram
Seamlessly manage your Facebook and Instagram presence
Rating
3.7
feedback
4,143
chart
#199
All reviews
Sept. 11, 2020
A must for business and essential for keeping our customers at SpiraBobble up to date with products and ideas for wearing. Easy to install.
Sept. 11, 2020
Just trying for first time. Tell you later.Just trying for first time. Tell you later.Just trying for first time. Tell you later.Just trying for first time. Tell you later.Just trying for first time. Tell you later.Just trying for first time. Tell you later.Just trying for first time. Tell you later.Just trying for first time. Tell you later.
Sept. 11, 2020
It was fairly easy to set up and was set up within 5 minutes. Great user experience and streamlined process!
Sept. 10, 2020
Interface looks much cleaner and seems much easier to navigate than the old Facebook Shop. I like the way the Shopify app guides you through the app. Happy to have our shop on Facebook!
Sept. 10, 2020
I am using this app to help provide a more streamlined process, when promoting my products. It’s great to have one central location to achieve multiple task.
Sept. 9, 2020
super easy to install, did it in less than 10 seconds! only thin i wish that shopify would have prompted me to install sooner
Sept. 9, 2020
Slow and convoluted; make it a 1-2-3 step process, i am searching all over the left hand nav bar for buttons to push to verify and check status. Make it easy to roll over, not so byzantine
Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
Sept. 9, 2020
Too complicated and now I cannot figure how to add anything to Facebook or instagram. No tech support and no instructions
Thanks for taking the time to leave us a review and share your feedback! We are continually improving our app, and your opinion is essential in this process, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Rob, Shopify Support
Sept. 9, 2020
great stuff!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Sept. 8, 2020
It just started and haven’t really used it yet. The sign on and setup seems very complex. Definitely not helped by my confusion with Facebook between my business and personal accounts.
Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
Sept. 8, 2020
Recently converted from the Facebook Store app to this one & I have been trying to add our existing instagram account to the Business Manager, but it's a dead link. The button choices are "ADD" or "CANCEL" & only cancel works. I've clicked on the IG page & every area in the box to see if that was the problem, but still nothing so all our new products are unable to be tagged on our instagram page. I suggest not to convert unless absolutely necessary. If support can email me, that would be greatly appreciated.
Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
Sept. 8, 2020
Setting up a FB shop was rather simple via this app, just click through and done. But I had a huge issue: in FB shop, 'checkout on the website' button on every product page would lead to an error page that reads 'Parameter Missing or Invalid: Required parameter missing or invalid: channel' I wrote to shopify support, got an answer that the issue was escalated to the technical team and I shall expect an answer in max 72 hours. Never heard back since. Very disappointed... Then I disconnect everything and re-install and re-create the shop, same error pages... Dont know what to do
Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
Sept. 8, 2020
very good and easy to set up, friendly and make the set up easier for people like me that we are new on this
Sept. 8, 2020
I use this app to develop my business. So far everything is going really well. Hopefully it continues like this.
Sept. 7, 2020
Good help setting up from Brandon Toews in customer support who was very prompt in showing me how to work around a server side error on your end.
Using app
21 minutes
Total reviews
3
Average rating
4.3
Thanks for taking the time to leave us a review and share your feedback! We are continually improving our app, and your opinion is essential in this process, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Rob, Shopify Support
Sept. 7, 2020
It is NOT user friendly. So complicated. I want to checkout on my website now because the Facebook payouts are so complicated to try and match to my bank statements but I can't get the Facebook checkout feature to work with my website now. Ugh.
Thanks for taking the time to leave us a review and share your feedback! We are continually improving our app, and your opinion is essential in this process, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Rob, Shopify Support
Sept. 7, 2020
I liked the sync between all the facebook channels in 1 place, it saved too much time, i just synced facebook with shopify in 2 minutes
Sept. 7, 2020
Before the change all of my products were on Facebook and I was able to Tag on Instagram. Now all of my new products are not available. It has been over 4 days since I added new items.
Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
Sept. 7, 2020
So far the set up was really easy. This really makes running a shop on Shopify super easy since Facebook gives us an inbuilt way to drive traffic