Facebook & Instagram
All reviews
Great App very intuitive to work with. I find it very easy to update and track and load new inventory.
Usei o aplicativo para me auxiliar nas configurações e concluir os passos. Fui bem intuitivo e fácil.
MUCHAS GRACIAS!! ME AYUDO MUCHISIMO CON MI TIENDA ONLINE! A CRECER BASTANTE! GRACIAS GRACIAS HEEKA ECOTIENDA
I used this app to help me setup FB channel and start the facebook ad process. I have yet to implement an ad but I am confident it will work just fine.
This app is very easy to use. I was able to use this app with ease. I'm hoping it attracts customers to my store.
It is complex to use and it is a learning as you go process. But if you take the time it is worth doing.
This app seems to have the power to push feed to Facebook without approval. Be aware that any time you add a new product to your shopify store, Facebook publishes it on your timeline without letting you know!
Hey there! Thank you for taking the time to leave us a review. I've sent along an email to you outlining how you can create products without them immediately publishing to Facebook. Let us know if you have any questions! - Jake, Support Specialist
I use both Facebook and Instagram to promote my store for both in person and online shopping. I like that customers can shop directly from the social media platform.
I like this channel to access a larger audience, considering Coffee is a drink connected with your soul
Facebook reaches my customers very well. It is more personal and helps to develop and grow my business.
This app randomly generates posts from Shopify to Facebook when new products are added to the Facebook Channel, rendering social media marketing campaigns via Facebook and/or Instagram totally useless. There is no facility in Facebook to turn off these posts. We have had very negative feedback from our followers that these bland posts are irritating. We are almost certainly losing Facebook followers. We ask that Shopify puts pressure on Facebook to rectify this situation as soon as possible. Note also that the Developer Reply to EJay's review does NOT work - see below: Developer reply March 1, 2021 Thanks for taking the time to share your feedback! That definitely sounds frustrating and not ideal. In that regard, we have had a few merchants experience the same issue. The issue that you've described is coming from a setting within your Facebook notifications and not from our app directly. We aren't able to control how Facebook displays your product updates however, we did some digging on our end and the way you would turn off these notifications is to go to your Business Page Settings > Page Updates > click on Edit > and turn off post notifications so that they don't automatically update every change. This should turn off the automatic posts. Thank you! - Anna, Shopify Support
Hey there - thank you for taking the time to submit a review to us! We are always looking at ways to improve our app. The page updating automatically is currently an issue on Facebook's end and I have sent you an email providing you some instruction on how you can contact them directly. Look forward to hearing from you! - Jake, Shopify Support
I used this app to connect my Facebook and Instagram accounts with my Shopify eCommerce, and everything was very good. It was my first time using it and have not difficulty to do it.
Great experience so far.... Seamless integration from Shopify. I hope FB add features that make selling easier than selling on Amazon
Hello we're running into issues integrating the app and our website. The error seems to be coming from ownership issues with our Facebook page. We don't have a single owner to the Facebook page and full permissions are given to the Admins. Facebook doesn't seem to have an option for a single personal page to be the account owner anymore. Some of the errors include: "You do not have admin permissions for the business Peter Coppola you are trying to use, so you cannot complete the flow. Please contact the business admin and obtain permission first." and "To transfer this Page, make sure you’re the admin of the selected Business Manager and the admin of the Business Manager that owns this Page." Again, we're the owners but the app is not recognizing that and will not let us move forward with integration.
Thanks for sharing your review! I can definitely see how your experience so far with the app hasn't been ideal. I'd love to go over all the necessary permissions when connecting your Facebook assets to our app. I’ve sent an email to discuss this further, I look forward to your reply! - Jamilah, Shopify Support
A bit complicated to use; especially if you are a beginner. You do need quite an extensive knowledge on Facebook and Instagram apps in order to get your head around it.
以前のショップで使用していた時はなかったのに、新しいショップでアプリをインストールしたら、勝手にMessengerが追加された。 商品の連携はしたいが、Messengerはいらない。 削除する方法を教えてくれ。
I just wanted to set up something similar to Kit, but it's taken a while just to get to this point in setting up the Facebook channel. Hopefully, this will work for future postings.
Thank you for sharing your feedback with us. We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Jamilah, Shopify Support
This app is easy to install in Shopify and it's fast to confirm. I didn't have to deal with coding, that made everything easier. Thanks.
Its an awesome and helpful tool, I do wish it was a bit more easier to understand what I am doing and why I am doing it step by step, but all in all, I am super grateful for this tool!
Ive been using the app to promote my shop and it is working well thankyou for helping my online store
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