Facebook & Instagram
All reviews
facebook commerce manager is fairly easy to use this as not been my first time setting this us it is difficult sometimes but this time when smooth for me thankfully
I tried to connect Facebook sales channel with my Shopify store and it did not connect. There was a message error after completing the installation saying "There was a problem processing this action. Please refresh the page". After changing many emails during 2 weeks with Shopify support team and speaking with 5 team members, I received an email from Shopify saying that they can't solve this issue because it is from Facebook and they will close my ticket ID. I am disappointed by the support I received. The error appeared on Shopify platform, Shopify should help fixing errors on their platform.
Thanks for sharing your feedback! I can definitely understand and appreciate your frustration. Due to the nature of our app, there is a level of dependency and impact on both ends of the spectrum. However, there are cases where issues that stem from Facebook are reflected in our app, but but do not have a causal relation to the app. It seems our technical team has investigated and ruled this to be the case for your issue. We strongly recommend that you reach out to Facebook's Support team to get that issue resolved. Thank you for your patience and understanding. - Abdalla, Shopify Support
THE APP WAS VERYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYY EASY TO SET UP I LOVE IT THOUGHT IT WAS GOING TO BE ALOT HARDER
Have not used the app as of yet. I hope that once I use the app it is easy to use. I am trying something new to boost my online sales and networking.
Thanks for sharing your feedback! I'm happy to hear that you're giving our app a chance. I'd be happy to assist you with the setup and share some additional resources to help you get started. I’ve sent out to an email to you to discuss this further. I look forward to your reply. - Abdalla, Shopify Support
I used this app to promote my products. Looking forward to getting amazing results and more conversions.
Super easy. Got my FB connection set up in under 2 minutes. Would definitely recommend this app. Thanks!
It made it super easy with the step by step directions. I didn't even have to research what to do. I thought it was great and so easy.
Seemed easy as a first time user, now just need to confirm it works - I am a new store, but initial setup was easy - JM
We are very happy with this app so far, we came across some problems during set up, which were resolved quickly by Shopify support. We look forward to using this ap to increase our store audience.
I used this app for the Facebook setup on Shopify and it was very clear and easy to follow instructions. Thanks
I use to link my shopify store to my Facebook shop. I read and follow the instruction took some time, but was able to connect.
IT worked well and did not have any issues which makes me a happy user. I hope that it does not cause any other delays.
New to the channel but happy to get started. Americangrainsusa.com has been my passion for a while now.
I was easily able to connect instagram. Not the same easiness with Facebook. I have to try again in order to connect facebook.
Thanks for sharing your feedback! I'd be more than happy to help you with any speed bumps you've encountered. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
Enjoying it! JoLi Marketing has had great experiences thus far. Looking forward to more great sales!
Quick and easy thanks, thought it was going to be a lot more tricky than it actually was! Quick and easy thanks, thought it was going to be a lot more tricky than it actually was!
I've just finished the initial setup, which was a breeze. They have tutorials available if you want or need to utilize that resource.
extreeeeeemly easy to use! i have changed the face of my business thanks to Shopify and the facebook and Instagram connections!
I keep trying to add it and then a few days later ir disappears. not sure what the problem is but I can't get my Facebook commerce going. and it keeps saying its not supported? that is just odd if its a Facebook app
Thanks for sharing your feedback! I'd be happy to investigate that with you. I’ve sent out to an email to you to discuss this further. I look forward to your reply! - Abdalla, Shopify Support
Its was very easy to setup. Just a few click and it was done. Thank you! Now doing this review is quite another thing. 100 character minimum?? thumbs down.
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