Facebook & Instagram

es ist sehr schlecht! es wird einem gesagt das die Produkte aktiv sind! obwohl sie nicht aktiv sind!! keine Hilfe nichts!! man kann nicht mal einfach eine schlechte Bewertung abgeben! Mann wird einfach geblockt!

very complicated

Even though this is such a big company, it strongly feels like a scam. Their size means nothing. With both of my stores, my ad account was restricted immediately after making a payment via iDEAL. Getting a refund is extremely difficult and draining. Despite the strong conversion potential on Facebook, think twice before relying on them. My previous refund request has been ignored for over two months. I just filed another complaint for my new store — I’m not expecting much, but we’ll see.

Terrible. Can't begin to count the amount of times I have been asked to verify my business that is registered by the state of Florida. I have given them a letter directly from the IRS 147C verifying my address, my company name, my name, my registered address and still it is not enough. This is absurd. Mean while I sell quality apparel and the scrutiny is pure insanity. Terrible! Takes forever to even contact anyone. This has been the worst!

They don't offer support for digital products.

no puedo conectar mi a mi tienda en facebook e instagram

I sell shoes and every item is rejected for size, even though I have it listed in the title and in the "size" input.

VERY VERY POOR, nothing will conect without hours of messing with settings, and once you think its figured out and working it stops.

no idea why its disabled and doesn't give recommendation on how to enable the shop

I keep submitting my info over and over and over again and it keeps getting rejected because the address isn't the same. Can a business not move during it's 16 years of operation? There is no way to convey what should be logic and common sense for you to figure out, especially in the case of the document I've provided. The document I provided is one that is like a social security card, you keep the original safe for your entire life. In this case, the document is kept the entire life of the business. There's no getting a 'change of address' for this document. You people suck because if there was a way to include a note regarding the fact that I keep submitting this over and over and you call would read that note, my shop would be producing more revenue through you stupid platform and you'd be making money on ads because I would likely to choose to create them at that point given I can fully sell on the platform. But if you all can't understand an FEIN form and the FACT that it has my original business address on it from 16 years ago when I opened the business and that is the reason it is not the same as my address 16 years later??? My goodness..... SMH

doesnt work

SO TERRIBLE! Unable to connect to Business page profile and META support is super slow or unable to resolve issues. Please fix bugs and improve UI in Meta business suite and such, theres too many access controls and too many confusing platform names and it's SO frustrating to navigate

This app is total trash, as is all of Meta's systems. Layer upon layer of settings, and nothing works. I'm going to try some other platform: Google Ad Words, Tik Tok, or X. Wow, I can't believe the level of junk this is, but I guess it makes sense because Facebook is also junk.

very bad

Buggy as hell