All reviews

Rating Breakdown

  • 5
    54% (2,090 ratings)
  • 4
    12% (454 ratings)
  • 3
    7% (257 ratings)
  • 2
    4% (160 ratings)
  • 1
    24% (922 ratings)

Reviews with Text

  • 74% (2,892)
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1 / 5 Share

Nov. 14, 2024

Meta is the worst and takes you in circles. If you like just talking to an AI bot and wasting your time, not to mention teaching yourself to become a code programmer with their zero customer support, this is the app for you!

Using app

Over 3 years

Total reviews

1

Average rating

1.0

1 / 5 Share

Nov. 13, 2024

Mi experiencia es mala con Meta, primero no he podido agregar un metodo de pago luego no hay manera de conectar el pixel con la tienda muy descontento la verdad

Using app

18 minutes

Total reviews

1

Average rating

1.0

1 / 5 Share

March 11, 2025

Necesita ser más sencillo el vincular mi pixel de meta con mi negocio en shopify

Using app

Almost 3 years

Total reviews

2

Average rating

3.0

1 / 5 Share

Nov. 12, 2024

If I didn't have to have it, I wouldn't. The app solves nothing, and when things (like the Meta Pixel or Conversions API) breaks, there is no point in going here and clicking about. In fact, I never open this interface, because it serves no value to my business.

Using app

Over 5 years

Total reviews

1

Average rating

1.0

1 / 5 Share

Nov. 12, 2024

Doesn't work. Shop stays hidden. Says no approved active products when there is. No help

Using app

9 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Nov. 11, 2024

This is by far the most complicated app on shopify ... that probably u can never satisfy

Using app

About 2 months

Total reviews

4

Average rating

4.0

1 / 5 Share

Nov. 10, 2024

trash. it messed up my whole catalog, lost 1000s of items, support no help, and orders didnt sync.

Using app

Over 3 years

Total reviews

4

Average rating

4.0

1 / 5 Share

Nov. 10, 2024

behöver hjälp men det är svårt att få

Using app

Almost 2 years

Total reviews

2

Average rating

2.0

1 / 5 Share

Nov. 10, 2024

Not at all useful. I am unable to set up an instagram shop with the help of this app.

Using app

Over 1 year

Total reviews

1

Average rating

1.0

1 / 5 Share

Nov. 9, 2024

Store was in review over a month. (I read it should officially be 48 hours.) I disconnect and reconnected about 5 days ago. Probably a mistake because now I'm starting the clock over.

Using app

About 1 month

Total reviews

1

Average rating

1.0

1 / 5 Share

Nov. 9, 2024

I think there are all sorts of good intentions but they are racing to utilize AI and the bugs have not been worked out. I have had repeated issued in the 3 weeks that I have been trying to use this app and am very frustrated with the delay in getting a person involved to actually fix the issues - many were non issues but AI issues.

Using app

Over 3 years

Total reviews

3

Average rating

3.7

1 / 5 Share

Nov. 12, 2024

nice

Using app

4 days

Total reviews

1

Average rating

1.0

1 / 5 Share

Jan. 21, 2025

I've been trying to verify my account information for how many months and still not working

Using app

3 months

Total reviews

4

Average rating

5.0

1 / 5 Share

Nov. 5, 2024

no puedo etiquetar mis productos en instagram

Using app

About 1 month

Total reviews

1

Average rating

1.0

1 / 5 Share

Nov. 4, 2024

Terrible customer service... my documents have been in review for 40 days now and support keeps telling e 48 hours.

Using app

Almost 3 years

Total reviews

1

Average rating

1.0

1 / 5 Share

Nov. 3, 2024

So confusing and we are still not 100% connected!

Using app

13 days

Total reviews

2

Average rating

3.0

1 / 5 Share

May 12, 2025

Its terrable!! I have a constant message that "its waiting to be verified" sunce December 2024.

Using app

About 2 years

Total reviews

3

Average rating

3.7

1 / 5 Share

Oct. 30, 2024

Utter Garbage! Loads of errors "Something went wrong", completely useless in the UK. Impossible to have a SHOP button on the facebook page in the UK. Even 1+hour of telephone support from Meat couldn't resolve it. Well they did by giving me a "Work around" in the form of a "Sign-up" button which just links to the my website. If Meta support can't get a Facebook Shop up and running this proves it isn't fit for purpose. Complete waste of time!

Using app

2 days

Total reviews

2

Average rating

3.0

1 / 5 Share

Oct. 30, 2024

absolute garbage system. does not sync or show any products between facebook and your store. impossible to setup, tells you all these existing errors but no way of resolving them. waste of time and money. dont bother, use a different store and advertising system.

Using app

10 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Oct. 29, 2024

Constant errors. Disconnected my store from my Instagram for no reason after selling for half a year. No help from customer service. Was just told "It's fixed" after doing nothing. TikTok shop incoming!

Using app

Over 2 years

Total reviews

1

Average rating

1.0