Facebook & Instagram
Seamlessly manage your Facebook and Instagram presence
Rating
3.6
feedback
4,006
chart
#352
All reviews
Review RSS Feed
Sept. 30, 2024
I have been haVing a dfificult time attaching my instagram to my store. Ican attach facebook.vERY HARD TO TALK TO A REAL PERSON. No help withe the chat either.
Sept. 26, 2024
Sept. 25, 2024
difficult to understand what Shopify wants me to do to connect FB and Insta
March 31, 2025
Is not clear what is need to be, problem with permission a nd connected to the with shopify and in rewiu .don't give to me th accessories see what thre problems
Sept. 23, 2024
Worst setup process in existence. Hope they crash and burn ASAP TIKTOK for the win
Sept. 19, 2024
Can't connect shopify and facebook, instagram. Been in-review for a couple of weeks. I've had a look and this is a common problem since 2022. Why it hasn't been sorted I don't know. Better off paying a bit extra for Wordpress or something simular.
Sept. 18, 2024
Awful. Product hero images were generating at random - the back of a shirt, for example, would show as the hero image, while the same product would have the correct Hero Image when featured more than once. Live shop editor is trash. It doesn't show you the live preview while you are editing - like how Shopify does when editing your theme. I contacted support about the above and now my Facebook and Instagram shop are disabled. So - I am now losing money. Thanks, Meta!
Sept. 18, 2024
We could not connect our shopify store to this app. Meta always returns with tons of unresolvable errors and there is no one to attend.
Sept. 16, 2024
No verifica ni identifica mi cuenta de Facebook e instagram con la de Shopify se queda en verificación.
Sept. 16, 2024
There's a problem with my app and it says 'Action Needed' but what action is needed? It doesn't tell me. I tried to get help and it said "Your chat is available in Messenger. You can open the chat if you have questions or need more support. Your case number is 26636240612688089." So I clicked "Open chat" and it opened a message window but it's completely blank. Do I wait for someone or begin the chat? I tried typing a message and it says "Couldn't send". Very very frustrating. I have no idea what I'm supposed to do.
Sept. 16, 2024
I have uploaded our business tax forms several times and this app will not let me link. I give up.
Sept. 15, 2024
Muy complicada, nada fácil de conectar mi tienda shopify con facebook e instagram, me tuvieron que ayudar desde atención al cliente, y ni aún así hemos podido.
Sept. 15, 2024
le temps d'attente pour la création de ma boutique facebook est interminable. le message "votre boutique est en cours de création, veuillez patienter..." sauf que ça dure des jours déja
Sept. 15, 2024
Have completed all steps but just stays 'In Review'. Bit of waste of time so far!
Sept. 9, 2024
I would like to connect my Shopify website to Instagram. I submitted the Instagram info to Shopify, but it has been stuck in the 'Syncing additional info' process for about half a year. What should I do to resolve this
Sept. 9, 2024
Things dont stay connected, despite them being connected. Meta in general is bloated, hard to navigate and understand and impossible to get REAL support. Not. Worth. It.
Sept. 5, 2024
It was very complicated to set up Facebook for me, and after that, I got a message saying that in Europe is not working!