Facebook & Instagram
Seamlessly manage your Facebook and Instagram presence
Rating
3.5
feedback
3,881
chart
#364
All reviews
Review RSS Feed
Aug. 27, 2024
5 months on shopify waiting for my review to be approve. i have a lot of followers and traffic on instragram and customer service said it only can be approved when i have followers and traffic on facebook, but my mainly customers are from instagram, so there is nothing i can do, and i really think its unfair not having facebook and instagram active on my Shopify because of this. very very upset with this
Aug. 27, 2024
It doesn't work. My store has been under review for over a month despite all the items being approved and when trying to setup the store through the app, it crashes every time. Stuck with a business advertising through Facebook and Instagram which can't link its products etc...
Aug. 25, 2024
I can't understand anything and been trying to connect for 8 months now.. very complicated.. bad instructions
Aug. 24, 2024
Tengo comprado un dominio a mi nombre, validado etc... Según me dicen, perteneció a otro usuario en el pasado y parece que está baneado, no puedo recuperar ese dominio para usarlo en nuestras redes sociales. ¿Solución? Literalmente no hay, no pueden hacer nada. Así que nos tenemos que fastidiar y perder dinero en nuestra tienda.
Aug. 22, 2024
I reached out 3 times and call just drops. or they send me links for me to figure out on my own.
Aug. 18, 2024
overly complicated, terrible support, i had to set up a whole new meta account just to make this work because i got scammed on marketplace 3 years ago and my account was flagged.. only using it because i have to reach more customers. painful experience so far and i have barely touched the sides of this rubbish. so many menus and sub-menus you can tell its made by people who are not working in a coherent team to achieve a polished product that works seamlessly for the benefit of the user. instead we have been left with a labrynth of menus and dead end troubleshooting articles to become a full time job just to promote a business on their platform. junk
Aug. 17, 2024
Shit app ever, not measuring purchase conversion and also no support provided by the team, worst experience from this app.
Aug. 15, 2024
Not user friendly, anything meta is difficult and makes you jump through 40 mazes and hoops to get nowhere!!!
Aug. 14, 2024
Horrible! Is the best way to my experience. Unable to get deleted stock removed. Also information is not automatically updated to Instagram.
Aug. 13, 2024
No marketplace automatic listing, no adequate rejection policy then decline collectable not circulated coins and notes, no automatic listing on your Facebook page, and no automatic listing in the groups.
Aug. 12, 2024
Aug. 10, 2024
very poor...still getting pop up on verification even after it has taken place
Using app
11 months
Total reviews
5
Average rating
4.0
Aug. 9, 2024
This is virtually no or very little help to my business. Constant frustration.