Facebook & Instagram

Connecting accounts doesn’t work

Exceptionally confusing, highly unstable, wish I have an alternative.

The whole Meta business is really a mess and by extension, the shopify app is following suite. And Meta's support is yet to be seen.

Works 25% of the time, God forbid you try to update the app or unninstall it, it completly breaks. For such a big company like Meta to put out such a shitty product, it's insane. Afterall Meta is not reknown for it's qulaity prowess.

it's constantly asking to reconnect to our meta account and other bugs

Not the best app if you sell intimate clothing, constantly rejected even if the item is on a manequin. Can't be bothered with the appeal system as it does nothing to help the merchant.

very bad

giving me problems since i connected my business

Very complicated and too many issues

things are very confusing. decent enough to finally have working though. hope to see some results and maybe an overall better UI.

Connecting my FB account to my Shopify store was confusing. I couldn't tell if Shopify was connected to my FB personal page or my business page?

Review takes forever and can also just glitch out and get stuck in review forever. The app is all over the place and doesn't give clear instruction on what to expect next...

Siempre se desconecta y debo volver a conectarlo... Todos los días, ya seguí mil pasos y nada

Haven't used it since they commandeered checkout from merchants. It prevents upsells, free shipping bars, and other normal things you want to do with traffic to your store. Plus, you have to keep your shipping costs constantly updated in their app to match your actual in Shopify.

So far my shop has been in review for over a year and never resolved. I can't seem to connect with help to fix. They need a fixed POC somewhere in this area.

There is a constant message to verify my business details. I attempt to verify and get the same message every time that this is not longer an issue. But 2-3 days later get the same message. Meanwhile, both apps are working. I do not understand.

I find it hard to set up. I wish it was easier to organize product by category.

It has been 3 months and my shop is still in review for both Instagram and Facebook