Facebook & Instagram
Seamlessly manage your Facebook and Instagram presence
Rating
3.6
feedback
4,008
chart
#405
All reviews
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May 30, 2025
They have made the app much harder to deal with, but after taking ages to figure it out, it works fine.
May 29, 2025
I like the way the app syncs with Facebook and Instagram however I've had multiple issues sorting out the pixel. Facebook meta teams say I need to contact Shopify and Shopify team says I need to contact Facebook, so I am very frustrated at this very point!
May 29, 2025
May 28, 2025
May 28, 2025
Up to 4 weeks to get verified with a store on facebook - wow
Store
My Store
Using app
2 days
May 27, 2025
Difficult to work with, and they send confirmation codes to use, but give no screen or field to enter the code.
May 26, 2025
May 22, 2025
May 21, 2025
May 20, 2025
May 16, 2025
May 15, 2025
It is a struggle trying to get the catalog back on the platform once it is removed for a simple information update
May 12, 2025
Generally works great, but now it tells me that I have an "Action needed" but I cant click "Open app" and all settings are green and active.
May 10, 2025
The app is good because it led to getting live agent support with Meta, whereas going through Meta directly it was impossible. AI continued to "block" me from getting live agent support. Meta is way to complicated with too many platforms (Business Suite, Commerce, Ads Manager, Business Manager, etc.). I have received live agent help 2-3 times from Meta in the past year and although they solve some immediate problems other problems arise due to too many new Meta accounts (and pixels) needed to be created but not being linked to the other correct Meta accounts. If only Meta had the live support that Shopify offers and was set up in a less confusing format.
May 9, 2025
May 8, 2025
It's good but, I need that my product is active because the informations is correct.
May 7, 2025
I am trying to validate my information and I will not allow it for some reason.
May 3, 2025
It doesnt work where I am. Lanzarote, Canary Islands. It asks you to customize, and go through everything but for no reason, as Facebook doesnt allow Shop in Spain. So its quite useless all of this.