Facebook & Instagram
Seamlessly manage your Facebook and Instagram presence
Rating
3.5
feedback
3,881
chart
#364
All reviews
Review RSS Feed
Aug. 10, 2024
very poor...still getting pop up on verification even after it has taken place
Using app
11 months
Total reviews
5
Average rating
4.0
Aug. 9, 2024
This is virtually no or very little help to my business. Constant frustration.
Aug. 9, 2024
Blev hackad av ett kinesiskt bolag, förlorade all åtkomst, därtill spenderade de större summor på mitt kort Har sedan dess försökt att få hjälp med att få tillbaks access, dock utan resultat. Endast bottar som svarar med samma autosvar, du fastnar i en loop utan någon som helst hjälp.
June 18, 2025
Still lots of complication listing a simple product and Meta page is extremely complicated and not user friendly for customers. Dynamic or this and that...etc. It should be simple shopping platform for ALL! I already lost almost $1,000 for the weird and non-working, full of glitches and nonsense platform issues that help desk couldn't even fix it. My money is non refundable and there is no way that I could carry this issue to an account manager properly to discuss. Also it is not helping sellers to generate decent profit, what comes goes for advertisement. Disappointing and discouraging. I'm not even seeking an update since meta steals hardly earned seller money under the name of "advertisement" and "unknown account issues"
Aug. 1, 2024
Cela fait 2 ans et je n'ai toujours pas pu connecter FB et Instagram à ma boutique
July 31, 2024
USELESS !!! IF YOU ARE IN THE UK IT DOESN'T WORK - THIS IS ONLY FOR THE USA
July 29, 2024
Extremely buggy. I've had to reconnect my shop countless times. (It often flags innocuous items like "black geometric earrings" as obscene and not able to be sold.
July 29, 2024
I've had a horrible experience so far. It was so confusing and because i have 3 face book and Instagram accounts it got even messier when it came down to user rolls and assigning assets. Also, The business manager and the commerce manager and the add manager is toooooo much. Also the shop.. No ne knows how to find it. No ONE!. Not user friendly at all and you basically need a User manual to operate it.
July 27, 2024
its been more than 2 moths since i started the process of connecting my shopify store to instagram and i havent been able, its in the process of validation but hasnt moved since.
July 26, 2024
The worst experience I've ever had with any company! I have been locked out of my account for over 8 months now. I've submitted all the required documents for a business dispute, and I've received absolutely no help since I submitted them. I even went as far as getting Meta Verified through my personal account in hopes I could get more help to recover my business account, and nothing! This is hurting my business as my website's domain is still linked to the old account I'm unable to access, therefore, I cannot link it to the new account I've setup. I've begged for help! I've opened multiple tickets trying to get this resolved, but FaceBook cares nothing about you or your small business. They have forgotten where they come from and could care less about you! So, now you just take my money for my monthly subscription, and I get nothing in return! I can't tag any of my products when posting on my social media accounts because I cannot verify my domain - because it's still linked to my old account! It's like adding salt to the wound when I've done everything that's been asked of me, but FaceBook won't follow through on their end!
July 25, 2024
Their statistics show that the number of orders made through their ads is 3 to 10 times higher than the total number of orders on the site. Their support is the most useless thing in the world; I’ve been corresponding for a month and, apart from stupid responses like ‘third-party statistics may differ,’ I haven’t heard anything else.
July 25, 2024
Doesn't work. When I log into Facebook it tells me I don't have access to this feature yet. I've tried switching over to my FB business page and then logging in from Shopify but it tells me I have to switch back to my personal account first.
July 25, 2024
Is it working in India. For our shop its not working. I need help in setting up this. Thanks