Facebook & Instagram

The app prevents you from completing the setup if you're located in a country where Facebook Shop is not supported. As a result, it's not possible to set up the Meta Pixel properly, as the data sharing option remains inactive. If anyone has found a solution to this issue, please share. Thank you!

All the products synked with my shopify stores as been transferred but the main image is not the good one. I tried to delete them to re add them after and it is really difficult

Horrible. So glitchy! Products are approved and appear in one place but not another. Horrible interface that you can't update easily. THE WORST!!

Aun no he podido publicar mis productos en mi pagina

such a slow service for reviews and when click on GET SUPPORT.. the meta pro team doesn't even know what they are doing and talking about. I just had a word with the META PRO TEAM and i was explaining her something and she started explaining me something which completely useless and doesn't even require that kind of information. Please fasten your reviewing process and have proper experts in the team who can understand the query and answer accurately and precisely.

2024: Shop hasn't been working for 6 weeks, now it's black friday. No support. We give meta 500k a year in ads. Shameful. Updated 2025: And now this year the integration stopped working (for the most part) and the pixel loads on and off. Support, as always, is completely useless. Meta is a disgrace.

Você não tem acesso. Esse recurso ainda não está disponível para você. Simplesmente parou de funcionar e exibe essa mensagem. Já tinha instalado em uma outra loja, porém nesta nova loja não funciona. Desinstalei da outra loja e o erro continua e o pior, não informa mais nada

Meta is the worst and takes you in circles. If you like just talking to an AI bot and wasting your time, not to mention teaching yourself to become a code programmer with their zero customer support, this is the app for you!

Necesita ser más sencillo el vincular mi pixel de meta con mi negocio en shopify

If I didn't have to have it, I wouldn't. The app solves nothing, and when things (like the Meta Pixel or Conversions API) breaks, there is no point in going here and clicking about. In fact, I never open this interface, because it serves no value to my business.

Doesn't work. Shop stays hidden. Says no approved active products when there is. No help

This is by far the most complicated app on shopify ... that probably u can never satisfy

trash. it messed up my whole catalog, lost 1000s of items, support no help, and orders didnt sync.

behöver hjälp men det är svårt att få

Store was in review over a month. (I read it should officially be 48 hours.) I disconnect and reconnected about 5 days ago. Probably a mistake because now I'm starting the clock over.

I think there are all sorts of good intentions but they are racing to utilize AI and the bugs have not been worked out. I have had repeated issued in the 3 weeks that I have been trying to use this app and am very frustrated with the delay in getting a person involved to actually fix the issues - many were non issues but AI issues.

no puedo etiquetar mis productos en instagram

Terrible customer service... my documents have been in review for 40 days now and support keeps telling e 48 hours.

So confusing and we are still not 100% connected!